license plate.
License plates should be
installed in the locations indicated by dimples
in the front fascia. Dealers should use locally
sourced, non­corroding M6 fasteners, 20 mm
to 25 mm long. Fasteners should be installed
using hand tools only.
Do not submit any claims for missing front
license plate hardware.

Dimples

these adjustments. Refer to the Owner’s
Manual, “Features and Controls” section for
details.
ORDERING
EXCHANGE
UNITS
FOR
JVC/KENWOOD SMARTPHONE LINK DISPLAY
AUDIO UNITS — 2018 & newer Eclipse Cross,
2017 & newer Outlander, 2018 & newer
Outlander PHEV, 2018 & newer Outlander
Sport/RVR
(models
equipped
with
JVC/Kenwood Smartphone Link Display
Audio).
When an exchange unit is needed for a
Smartphone Link Display Audio System (SDA)
on models so equipped (for Eclipse Cross
current p/n 8742A004XA), refer to Warranty
Bulletin 2017-006. This warranty bulletin was
released in 2017 but has been revised to
include Eclipse Cross with SDA. The bulletin
directs dealers to order JVC/Kenwood
exchange components from FTH Group
Repair Center.
To access warranty bulletins, login to MDL,
then go to “service” and “warranty central.”

GROUP 54 - Chassis Electrical
COMING HOME LIGHT FEATURE — 2018 &
newer Eclipse Cross, 2008-17 Lancer, 2007 &
newer Outlander, 2018 & newer Outlander
PHEV, 2011 & newer Outlander Sport/RVR.
This function turns on the low beam
headlights for approximately 30 seconds
after the ignition switch is turned to the “OFF”
position.
To activate this feature:
1. Turn the headlight switch to the “OFF” or
“AUTO” position.
2. Turn the ignition switch to the “OFF”
position and remove the key from the ignition.
3. Pull the turn signal lever toward you and
release.
Using the MUT3 SE it is possible to modify
functions as follows: The time that the
headlights remain on can be changed or the
function can be deactivated. On vehicles
equipped with the Smartphone Link Display
Audio, screen operations can be used to make
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On the left side of the screen, under “warranty
central,” click on “12. Warranty Bulletins.”

Then search for Warranty Bulletin Number
2017-006.

2. Touch “Timed Charging.”

3. Confirm a set delay charging time. In this
example, timed charging is set on Thursday at
3 PM.
VEHICLE WILL NOT CHARGE ON LEVEL 1 OR
LEVEL 2 — 2018 Outlander PHEV.
If a customer has set a delayed timed
charging in the Smartphone Link Display
Audio or in the PHEV II App, connecting the
OEM Level 1 charge cable or a Level 2 charger
outside the designated time will prevent the
charge indicator in the combination meter
from coming on and vehicle charging will not
start. The “CHARGING” indicator light on the
OEM Level 1 charger will be flashing green or
the “charging” indicator (if applicable) on the
Level 2 charger will be flashing. When
checking the vehicle further, no vehicle
warning lights come on after going into
READY mode and no DTCs are found.

4. Either press OFF or “Reset All” for Timed
Charging.
This operation can also be
performed on the PHEV II App.

Note: Vehicle will charge on Level 3 quick
charging regardless.

To confirm if a delayed charging time is set, go
into the Smartphone Link Display Audio
settings:
1. From the Home screen, touch the right
arrow.

Vehicle will now charge immediately after
connecting an OEM Level 1 or Level 2 charger.

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GROUP 55 - Heater, Air Conditioning,
& Ventilation
A/C BLOWER MOTOR INOPERATIVE — 2014-18
Outlander, 2016-18 Outlander Sport/RVR.
If you encounter an inoperative A/C blower
motor, please provide 3 ANSWERS (A1, A2, A3)
to the following 3 QUESTIONS (Q1, Q2, Q3):
Q1. What is the cabin filter CONDITION?
A1. (CLEAN / DIRTY / SOILED)
Q2. What is the number of cabin filter
replacements
so far? Please check
repair/maintenance history
A2. (0 / 1 / 2 / 3 … etc.)
Q3. Do you find traces of water droplets on
the A/C blower motor?
A3. (YES / NO)
Example of 3 answers:
A1. CLEAN;

A2. 3;

A3. YES.

Please include the answers in the REMEDY
field of the Warranty claim in addition to the
other repair details. Example:

If you find other abnormal conditions, please
take photos and attach them to the PRC.
Your help with this matter will provide
valuable information for MMC to further
investigate the concern.
MMNA highly appreciates your support.

GROUP 60 - Recalls
TIN-18-SR-002-D: COUNTERMEASURE PART
INSPECTION DURING PARKING BRAKE
CORROSION SAFETY RECALL – ADDITIONAL
PROCESS — 2014-16 Outlander, 2013-16
Outlander Sport/RVR.
TIN-18-SR-002-D was released recently and
states:
“TIN-18-SR-002-C advised dealers that for
Safety Recall SR-18-002REV – Parking Brake
Corrosion Safety Recall, all inspection-only
claims processed after 4/23/2018 must
include photos of the caliper lever with a
countermeasure mark and the photos must
be posted to the Photos Required Condition
(PRC) system in the “RECALL PHOTO/DOCS
SUPPORT” category.

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Effective immediately, prior to payment of
the recall claim, the PRC posting must be
approved by Zone personnel. If the Zone
personnel does not act (approve/deny/return
to dealer) on the PRC posting the same day as
the recall claim is submitted, the claim will be
returned. The claim will remain in return
status until Zone personnel has acted on the
photos in the PRC.
Please contact your DPSM if you have any
questions.”

GROUP 66 - Accessories
ROOF RACK CROSSBAR APPLICATION — 2018
Eclipse Cross SEL w/Touring Package.
The 2018 Eclipse Cross SEL model with
Touring package (FOG E60) is designed to
accommodate MMNA Genuine Accessory
Crossbars, p/n MZ315000. Other trim levels of
2018 Eclipse Cross DO NOT accommodate this
accessory.
NOTE: Be sure to always buy genuine Mitsubishi
parts for top performance.

Technical Training Schedule

Training News

September - October 2018

Always check MDL for schedule updates. Since Mobile Training does not appear on the calendars below, contact your District Parts
& Service Manager for information about Mobile Training in your area.

NORTHEAST REGION
New Jersey Technical Training Center

SOUTHEAST REGION
Atlanta Technical Training Center

CENTRAL REGION
Bloomington/Normal, IL Technical Training Center

CENTRAL REGION
Dallas Technical Training Center

WEST REGION
California Technical Training Center

The third quarter technical quiz (TQ0318) became available on 7/1/2018 and will continue through midnight 9/30/2018.
Successful completion of the technical quizzes are required for Service Technicians who wish to obtain or maintain
DiamondPro Certification. See the following article for instructions on verification of technical quiz completion.

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A useful tip from:

Training Tips
STUDENT ACCESS TO TECHNICAL QUIZ COMPLETION ON TRANSCRIPT
Use the following steps to verify a Technical Quiz has been completed in the Mitsubishi Academy.
1. Login to the Mitsubishi Academy with your user name and password.
2. From the Home page, select “Courses” from the navigation bar at the top.

2. On the drop-down menu, select “My Transcript.”

3. Completed courses will be listed by the first course completed to the most recent course
completed. Scroll down, if necessary, to locate the Technical Quiz you are verifying credit.

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4. When the desired Technical Quiz is located, scroll down to verify date completed.

5. The completion date will appear at the bottom of the display.

6. To print your certificate of completion, select “Print Certificate” at the top of the description.

14

7. A “Certificate of Completion” will be available for printing. Print using your normal printing
navigation for your computer and browser.

HOURS OF OPERATION:

TECHLINE

Monday — Friday 6:30 am - 3:30 pm
Pacific Time
Beginning October 26, 2017 Techline is closed every
other THURSDAY 9:30 - 10:30 A.M for a staff meeting.

(800) 446-6064

MEDIC
Information

HOURS OF OPERATION:
Monday — Friday 7:00 am - 4:00 pm
Pacific Time
MEDIC Hotline will assist with MEDIC &
Scan Tool hardware or software issues.

MEDIC Hotline (800) 846-7575

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Bulletin Review

Since Tech Talk 240, the following
bulletins have been released.

2018 Technical Service Bulletins, Safety Recalls, & Service Campaigns
Date Posted

Publication
Number

Publication Title

Applicable Models

6/7/2018

SR-14-009REV

4B1 Engine Drive Belt Detachment - Safety
Recall Campaign - Revised

2008-11 Lancer, Lancer Evolution,
2009-11 Lancer Sportback, 2008-11
Outlander, 2011 Outlander Sport/RVR

6/7/2018

TSB-18-13-001

MIL Illumination with DTC P0068

2018 Eclipse Cross

6/7/2018

TSB-18-13-002

MIL Illumination with DTC P061A

2018 Eclipse Cross

6/7/2018

TSB-18-23-001

4WD Warning Indicator Illuminates with DTC
U0431

2014-18 Outlander

6/7/2018

TSB-18-54-002

Hands Free Module Bluetooth Pairing Issue:
Samsung Galaxy, Sony Xperia

2012-17 i-MiEV, 2011-17 Lancer, Lancer
Evolution, Lancer Sportback, 2014-17
Mirage, 2010-17 Outlander, 2011-17
Outlander Sport/RVR

6/7/2018

TSB-18-54-003

Dome Light Flickers Due to Improper Control
by ETACS

2008-17 Lancer, 2008-15 Lancer
Evolution, 2009-17 Lancer Sportback,
2007-13 Outlander, 2011-17 Outlander
Sport/RVR

6/29/2018

TSB-18-54-004

Software Update for Smartphone Link Display
Audio

2018 Eclipse Cross, 2017-18 Outlander,
2018 Outlander PHEV

7/9/2018

TSB-18-00-004

General PDI Procedures for 2019 Models
(except PHEV)

All 2019 Models (except PHEV)

7/9/2018

TSB-18-00-005

Technical Specifications - 2019 Eclipse Cross

2019 Eclipse Cross

7/9/2018

TSB-18-00-006

New Model Features & Service Information 2019 Eclipse Cross

2019 Eclipse Cross

7/23/2018

TSB-18-00-007

Technical Specifications - 2019 Outlander

2019 Outlander

7/23/2018

TSB-18-00-008

New Model Features & Service Information 2019 Outlander

2019 Outlander

7/25/2018

TSB-18-54-005

MIL Illumination with DTC P0AA7/P0AA8

2018 Outlander PHEV

8/9/2018

TSB-18-54-006

Display Audio Software Update for Rear View
Camera Displaying While Driving

2014-17 Outlander

8/9/2018

TSB-18-54-007

Quick Charging or Ready Mode Not Possible:
DTC P101B & P101C

2016 i-MiEV

8/9/2018

TSB-18-54-008

Updates to DTC P101B and P101C for EV-ECU SMR

2016 i-MiEV

8/9/2018

TSB-18-54-009

Display Audio Failure in Cold Temperatures

2018 Mirage, Mirage G4, Outlander,
Outlander Sport/RVR

8/20/2018

TSB-18-00-004REV

General PDI Procedures for 2019 Models
(except PHEV) - Revised

All 2019 Models (except PHEV)

16

TIN/ATIN Review

Since Tech Talk 240, the following
TINs/ATINs have been released.

2018 Technical Information Notices, Advance Technical Information Notices
Date Posted
6/7/2018

Publication
Number

Publication Title

Applicable Models

TIN-18-13-002

Engine ECU Software Update in TSB-18-13-001 &
TSB-18-13-002 Addresses Both DTC P0068 &
P061A

2018 Eclipse Cross

TIN-18-SR-002-D

Countermeasure Part Inspection During Parking
Brake Corrosion Safety Recall - Additional
Process

2014-16 Outlander, 2013-16 Outlander
Sport/RVR

7/2/2018

TIN-18-00-007

MUT3-SE Scan Tool Software Update Version
SEW18061-00

All K-Line Models

7/6/2018

TIN-18-00-008

Release of New PQR (Product Quality Reporting)
System

All Models

7/20/2018

TIN-18-23-003

Coolant Leaking from CVT Hoses - Collection of
Parts Complete

2014-18 Mirage, 2017-18 Mirage G4,
2016-18 Outlander

8/8/2018

TIN-18-00-009

MB991855V (12-13 Pin Reprogramming Adapter)
Now Available for Purchase

2002-06 Montero, 2003-06 Outlander

8/8/2018

TIN-18-35-001

Brake Fluid Leak at Brake Master Cylinder

2014-17 Outlander

6/20/2018

17

Following are some scenes from the 2018 Mitsubishi Owners Day held at our Cypress, California
headquarters in July, featuring “freestyle” rapper Harry Mack.

2018 Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).

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