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NHTSA ID Number: 10137155

Manufacturer Communication Number: 17487-01

TSB/Document Date: 2018-05-21


Summary

17487-01 - Service Update. Revised Warranty and Service Procedure. Calibration files for the front camera module are incorrect and may cause weak, jumpy, or sporadic steering torque to be applied for Lane Keep Assist (LKA). The driver can still override the LKA by counter steering or turn off LKA. Reprogram the front camera module.


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TSB/Document ID: 17487-01

Replacement Service Bulletin Number:

MFR Communication Date: 2018-01-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: LANE DEPARTURE: SENSING SYSTEM: CAMERA

MFR Component System:

MFR Component Subsystem:


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Service Update
17487 Front Camera Module Built With Incorrect 2D and 3D
Calibrations Affecting Lane Keep Assist
Reference Number:
Revision Description:

Attention:

Release Date: January 2018
Revision: 01
The warranty information and service procedure sections have been revised with
Module Programming Not Required information. Please discard all copies of bulletin
17487.
N172136950

This service update includes vehicles in dealer inventory and customer vehicles that return to the
dealership for any reason. This bulletin will expire at the end of the involved vehicle’s New Vehicle Limited
Warranty period.

Make
ChevroleteBay logo

Model
Tahoe Rally Sport Truck

Model Year
From
To
2018
2018

RPO
WPK

Description
Sport Pack Sales Package

Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management
system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections
and/or repairs.
Condition

Correction

Calibration files for the front camera module are incorrect and may cause weak, jumpy, or sporadic
steering torque to be applied for Lane Keep Assist (LKA). The driver can still override the LKA by counter
steering or turn off LKA.
Reprogram the front camera module.

Parts
No parts are required for this repair.
Warranty Information
Labor
Operation
9102947*
9103605**

Description
Frontview Camera Module Reprogramming with SPS
Module Programming Not Required

Labor
Time
0.5
0.2

Trans.
Type
ZFAT
ZFAT

Net
Item
N/A
N/A

*To avoid warranty transaction rejections, the SPS Warranty Claim Code must be entered when submitting this
transaction.
** SPS Warranty Claim Code is NOT required when submitting this transaction.
Service Procedure
Note: Carefully read and follow the instructions below.

Ensure the programming tool is equipped with the latest software and is securely connected to the data link
connector. If there is an interruption during programming, programming failure or control module damage may
occur.

Stable battery voltage is critical during programming. Any fluctuation, spiking, over voltage or loss of voltage will
interrupt programming. When required install the EL-49642 SPS Programming Support Tool to maintain system
voltage. If not available, connect a fully charged 12 V jumper or booster packeBay logo disconnected from the AC voltage
supply. DO NOT connect a battery charger.

Turn OFF or disable systems that may put a load on the vehicles battery such as; interior lights, exterior lights
(including daytime running lights), HVAC, radio, etc.

Clear DTCs after programming is complete. Clearing powertrain DTCs will set the Inspection/Maintenance (I/M)
system status indicators to NO.

If the Same Calibration/Software Warning is noted on the SPS Controller screen, do NOT attempt to program the
module. No further action is required. Refer to the Warranty section of the bulletin and use labor operation code
9103605, Module Programming Not Required.

1.

Reprogram the Frontview Camera Module. Refer to K109 Frontview Camera Module: Programming and Setup in
SI.

2.

Record SPS Warranty Claim Code on job card for warranty transaction submission.

Copyright 2018 General MotorseBay logo. All Rights Reserved.

Page 1 of 2

Service Update
17487 Front Camera Module Built With Incorrect 2D and 3D
Calibrations Affecting Lane Keep Assist
Dealer Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory, or is in your facility for service in the
future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be
sure the service update correction has been made before selling or releasing the vehicle.
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers' possession
and subject to this bulletin must be held and inspected/repaired per the service procedure of this bulletin before customers
take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded,
released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System
(CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting
an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified
for sale within the CPOIS system, or once again be used in the CTP program.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of
conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained
technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT
assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your
vehicle may benefit from the information.

We Support
Voluntary Technician
Certification

Page 2 of 2

GLOBAL SAFETY FIELD INVESTIGATIONS
DCS4653
URGENT - DISTRIBUTE IMMEDIATELY
Date:

January 17, 2018

Subject: 17487-01 – Service Update
Front Camera Module Built With Incorrect 2D and 3D Calibrations
Affecting Lane Keep Assist
Revised Warranty and Service Procedure sections
Models: 2018 ChevroleteBay logo Tahoe Rally Sport Truck
Equipped with Sport Pack Sales Package (RPO WPK)
To:

All General MotorseBay logo Dealers

The warranty information and service procedure sections have been revised
with Module Programming Not Required information. Please discard all copies
of bulletin 17487.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

1


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