B320115 Service Bulletin/Repair Instructions

TIS Service Bulletin
Page 1 of 2
SI B32 01 15

Steering and Wheel Alignment
December 2017

Technical Service
NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR

DOWN

New information provided by this revision is preceded by this symbol
.
This Service Information bulletin replaces SI B32 01 15 dated July 2015

What’s New:

• Procedure

• No Parts required

• Warranty Info
MODEL

F15 (X5)
F16 (X6)
F85 (X5 M)
F86 (X6 M)
SITUATION

Creaking noise when raising or lowering the steering column position
CAUSE

Steering column adjustment
PROCEDURE

Verify if the noise occurs when raising or lowering the steering column position.

1. Remove the steering column shroud as per the repair instruction RA 32 31 020, Removing and installing

lower section of steering column shroud

2. Adjust the steering column position up and down and check if the noise is present.

a. If the noise does not continue with the shroud removed, reinstall the upper and lower shroud

sections and repair as necessary (adjust the proper position of the shroud)

b. If the noise continues, proceed to step 3
3.
Remove the plastic screw (Torx T20)
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TIS Service Bulletin
Page 2 of 2
Note:
If the screw snaps unexpectedly, the screw must be

sheared off in the designated area with a suitable tool
PARTS INFORMATION

Parts replacement not required to correct this situation.
WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Defect Code:
32 31 15 39 00
Labor Operation:
Labor Allowance:
Description:
32 31 020
Refer to KSD
Removing and installing or replacing lower

section of steering column trim panel
2 FRU
Work time to raise and lower

steering column position and remove plastic

screw
And:

32 99 000
If you are using a Main labor code for another repair, use the Plus code labor operation 32 31 520 instead.

Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.

Work time labor operation code 32 99 000 is not considered a Main labor operation. Also, since the FRU

allowance is specified, a separate punch time is not required.

Posted: Wednesday, December 27, 2017

[ Copyright ©2017 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/447... 3/8/2018

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