NHTSA ID Number: 10135997
Manufacturer Communication Number: B720417
TSB/Document Date: 2018-05-07
Summary
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened, when the seat is actually unoccupied.
TIS Service Bulletin
Page 1 of 2
SI B72 04 17
Safety Belts and Accessories (Body)
March 2018
Technical Service
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS
OCCUPIED WITHOUT THE SEAT BELT BUCKLED
New information provided by this revision is preceded by this symbol
.
This Service Information bulletin supersedes SI B72 04 17 dated December 2017
What’s new:
• Model; correct G30 to all 5 Series.
• Cause: Add abbreviation for CIS
• Correction: Remove IRAP line
• Procedure information: Update the attached procedure for a new information.
• Part information: using 2 cables tie.
• Warranty information: change the labor allowance.
MODEL
G12 (7 Series)
G30 (5 Series)
SITUATION
Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not
fastened, when the seat is actually unoccupied.
If the situation is currently present, sit in the seat and move the seat to a different position then the POL
(Passenger Occupancy Light) light will function correctly.
CAUSE
1. Objects are lying on the unoccupied passenger seat bottom surface while driving. The seat detection
system uses capacitive resistance within the seat heating pad, not purely the weight of a device or object
to trigger the acoustic and visual warnings.
2. Faulty plug connection to Evaluation Electronics CIS (Capacitive Interior Sensing).
CORRECTION
z
Secure the loose cables between the CIS seat mat and CIS Evaluation Electronic.
z
Check the POL operation after repair.
PROCEDURE
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/455... 4/5/2018
TIS Service Bulletin
Page 2 of 2
For conditions that are similar to the situation described and the problem is not currently present:
1. Verify with customer that no objects were lying on the seat that could have caused the warnings.
Note: Electronic devices that are placed on the front passenger seat, e.g. laptop computers, mobile
phones, etc., could cause the front passenger airbag to activate.
This behavior occurs primarily with devices that are connected to the vehicle electrical system via a USB cable
or other charger adapter.
In vehicles with an acoustic seat belt warning, this could cause the warning signal to sound.
Moisture on the seat surface can also cause a faulty seat occupancy detection; refer to SI B65 04 14.
2. If step 1 does not identify the cause of the warnings, then follow the
to repair the Passenger Occupancy Detection Error condition.
updated attached procedure
PARTS INFORMATION
Part Number
Description
Quantity
61 13 8 377 065
Cable tie
2
WARRANTY INFORMATION
Covered under the terms of the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Defect Code:
6577081400
Labor Operation:
Labor Allowance:
65 99 000
4 FRU
Description:
Work time to secure the CIS cable under the seat
(Main work)
Or:
65 99 000
2 FRU
Work time to secure the CIS cable under the seat
(Plus work – Vehicle is already in the workshop)
Posted: Monday, March 3, 2018
ATTACHMENTS
View PDF attachment B720417_Repair_Procedure.
[ Copyright ©2018 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/455... 4/5/2018
SI B72 04 17Attachment
February 2018
PASSENGER OCCUPANCY DETECTION ERROR CORRECTION
1. Move the front seat to its highest position.
2. Detach the lower front seat trim.
3. Disconnect the Evaluation Electronics
(CIS) plug connection.
4. Check the plug for conditions resulting in
possible poor electrical connection –
corrosion, bent pins, etc. – removing
control unit if needed, as shown.
5. Repair any connection problems.
6. Securely re-install control unit, if removed.
7. Reconnect plug into CIS.
8. Secure the loose clip attached to cables,
as shown.
1
SI B72 04 17Attachment
February 2018
First cable tie position as shown in abov photo
Secound cable tie position as shown in abov
photo
9. Using 2 cables tie to secure wiring
harness, as shown.
10. Re-attach seat trim panel.
11. Verify free motion of seat belt and seat adjustment.
12. Verify correct operation of occupant detection system. There should be no fault memory
entries for airbag warnings.
13. Check the POL function
2
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TSB/Document ID: B720417
Replacement Service Bulletin Number:
MFR Communication Date: 2018-03-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SEATS
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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