NHTSA ID Number: 10135992
Manufacturer Communication Number: B651316
TSB/Document Date: 2018-05-07
Summary
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
TIS Service Bulletin
Page 1 of 2
SI B65 13 16
Audio, Navigation, Monitors, Alarms, SRS
March 2018
Technical Service
NBT-EVO Head Unit Cannot be Swapped between
Vehicles for Testing. ’Component Protection Active’
New information provided by this revision is preceded by this symbol
.
This Service Information bulletin supersedes SI B65 13 16 dated January 2018.
What’s New:
• Models added
• Title
MODEL
F22 2 Series from
3/2015
F23 2 Series
F30 3 Series from
convertible from 3/2014 7/2015
F31 3 Series touring
from 7/2015
F34 3 Series GT from
7/2015
F32 4 Series coupe
from 7/2015
F33 4 Series
F36 4 Series GC from
convertible from 7/2015 7/2015
G30 5 Series Sedan
G32 6 Series GT
F12 6 Series from
3/2016
F13 6 Series from
3/2016
F25 X3 from 4/2016
F26 X4 from 4/2016
F15 X5 from 8/2016
F85 X5 M from 8/2016
F16 X6 from 8/2016
F86 X6 M from 8/2016
G12 7 Series from SOP
I01 (i3 & i3
REx)
I12 (i8)
Affects vehicles with SA609 - Navigation System Professional (NBT-EVO HU-H2)
SITUATION
If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will
cause the head unit NBT-EVO to enter a locked mode once it recognizes a different VIN.
This will set a fault in the Head Unit (NBT-EVO), Fault Code “B7F87A: Burgler Actively Registered / Component
Protection Active”. All enable codes (FSC/SWT) in the NBT-EVO will enter a canceled status and will no longer
be valid. System functions such as Navigation, Voice activation, Satellite Radio, etc will not function.
CAUSE
To prevent easy re-use of stolen Head units additional features are introduced with 11/15 ISTA/P software to
bring NBT-EVO to a higher security level.
In NBT-EVO the mechanism is called “Trusted VIN”
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/455... 4/5/2018
TIS Service Bulletin
Page 2 of 2
CORRECTION
Do not swap NBT-EVO HU-H2 head units or the Body Domain Controller (BDC) between vehicles for
testing.
If a parts swap has been performed and the head unit enters the locked mode you will need to do the following
to restore operation:
1. Submit a puma case requesting generation of new head unit enable codes. The Technical Hotline will
generate new enable codes to be sent to the FBM server which will then be available for download on
ASAP.
2. Go to the ASAP portal and order a REPAIR KIT. Then download the repair kit enable codes to a blank
USB (FAT32 format) stick.
OR
If enable codes were attached to the puma case they can be downloaded directly from puma to the USB stick.
3. Connect vehicle to ISTA 4.09.1x or a newer version.
4. Select the function ‘Initialization of head unit component protection’
5. See attached section of the release notes from ISTA 4.09.1x
WARRANTY INFORMATION
Swapping parts for diagnostic and/or programming purposes is not recommended for BMW
vehicles (SI B09 02
12).
Issues/repairs resulting from the unapproved procedure of swapping parts between like vehicles is not a defect
in materials or workmanship and is not claimable under BMW’s limited warranties.
Posted: Friday, March 9, 2018
ATTACHMENTS
View PDF attachment 171206_Release Notes ISTA-P_3.63.3_4.09.1x_ENG.
[ Copyright ©2018 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/455... 4/5/2018
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TSB/Document ID: B651316
Replacement Service Bulletin Number:
MFR Communication Date: 2018-03-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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