

ONLY SELECT the test plan “Adapt
software, diesel, exhaust EA189 action
23XX” to perform this repair.



Verify that all applicable control modules have
been identified.



Select “Complete/Continue” after the
control module adaptation, action 23XX note
appears.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 63 of 75

NOTE
Using Bluetooth for this action is PROHIBITED!
Damage caused to electronic components (e.g. ECM,
TCM, etc.) during the SVM flash process is not covered.


Enter the corrective action code (SVM code) as
listed below.

SVM code

3DED


Select “Accept” .



After selecting “Accept”, a self-check routine that
tests the integrity of the Heated Oxygen Sensor
-G39- occurs in the background. This self-check
is automated and requires no input to initiate.



You may receive the message “Replace the
heated oxygen sensor -G39- (before catalytic
converter), Refer to the Repair Manual, Repair
Group 23” :



o

If Campaign 24CV has NOT been
completed, STOP and perform that action
at this time. When complete, return to the
beginning of Section F to restart the flash
process.

o

If Campaign 24CV has been completed,
select “Complete/Continue” to
bypass this operation and proceed to the
next step.

Select “Complete/Continue” to begin the
software update process.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 64 of 75



Observe flash process and follow any on-screen
prompts to complete the test plan.



Follow all prompts as requested per the test plan.
o

Switch the ignition ON or OFF when
requested to do so.

o

Select “Complete/Continue”
when prompted to do so.

NOTE





It is IMPERATIVE that ALL of the ignition
cycle on/off delay requests are fulfilled in their
entirety during this flash process .



Failing to wait for the ignition on/off timing
cycle to complete (progress bar and
countdown timer ) before cycling
the ignition on/off MAY damage a control
module.



Damage to control modules as a result of
failing to wait the specified time displayed by
the progress bar and countdown timer
are NOT covered under this action.
The green check mark indicates the test plan was
successfully carried out.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 65 of 75

NOTE
In the event of a Flash Malfunction!
In the event of a flash error or malfunction, STOP. DO
NOT exit the ODIS session, disconnect the scan tool,
attempt the flash again, or continue further in the test
plan.
Create a VTA ticket and allow the VW Technicians
Helpline to provide direction with flash failures.



After the software update is completed and before
sending the GFF Log Online:



o

Select the “Control Module” tab.

o

Scroll down and right click on Address Word
0001/ Engine Control Module.

o

Select “Identify Control Module” .

At the end of the diagnostic session, Select
“Send” and follow the prompt for sending
the log on-line.
NOTE
RISK of Non-payment!


Diagnosis logs must be sent on-line after the
flash process to be considered for
reimbursement.



Verify that no other Campaigns or operations
are performed during this ODIS diagnostic
session before sending the log, and verify that
the Engine Control Module has been reidentified.

TIP
Technicians may find it helpful to also store the log on
a USB stick for back-up.
TIP
When exiting GFF, it is important to select “No”
.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 66 of 75

TIP
It is possible after the flash that the TPMS light may
be illuminated. Follow test plan “03 – Tire pressure
monitoring display” .


If TPMS light illuminates, follow test plan
“03 – Tire pressure monitoring display” by
selecting “Perform test” .



End the diagnostic session fully, exit the scan
tool, and disconnect the VAS tester.



Switch off and disconnect the battery charger.



Reinstall the battery cover.



Release the parking brake.



Perform test drive.

NOTE
DO NOT drive vehicle without having both new
software and new hardware as doing so will damage
to the newly installed components.

Proceed to Section G

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 67 of 75

Section G – Supplemental Vehicle Emissions Control Information Label
Install Supplemental Vehicle Emissions Control
Information Label
TIP


The surface where the label is to be installed
must be clean, dry, and free from oil residue
prior to installing the label.



Label must NOT cover any existing label(s).



Label must be installed in locations shown.



Photo documentation of label installed is
required.



Open the hood.



Clean the surface where the label is to be
installed .



Install the supplemental Vehicle Emissions
Control Information label, 03L 010 005 G,
according to the following guidelines:
o

Painted surface

o

In a readily visible position on the
underside of the hood

o

In as close proximity to the original VECI
label as possible

o

In as close proximity (for picture
purposes) of the Campaign Completion
Label

NOTE
DO NOT Cover existing VECI label!
New Vehicle Emissions Control Information (VECI) label
MUST NOT be placed over original VECI label.

Proceed to Section H

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 68 of 75

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 69 of 75

Section H – Campaign Completion Label
Install Campaign Completion Label
TIP


The surface where the label is to be installed
must be clean, dry, and free from oil residue
prior to installing the label.



Label must NOT cover any existing label(s).



Photo documentation of label installed is
required.



Clean the surface next to the Vehicle Emission
Control Information Label where the TDI
Emissions Modification – Proof of Completion
Label is to be installed.



Fill out and install the TDI Emissions Modification
– Proof of Completion Label, part number:
o

MY 2009 vehic

o

les: CAMP TDI 2016_1A

o

MY 2010-2014 vehicles: CAMP TDI
2016_1B

NOTE
Place the label next to the Vehicle Emission Control
Information Label.


Apply clear overlay (provided)



Close the hood.

Proceed to Section I (California only).
Proceed to Section J (All without California).

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 70 of 75

Section I – California Only Requirements
CALIFORNIA ONLY Requirements for Emissions
Campaigns Having Customer Notification
The California Air Resources Board and the Department
of Motor Vehicles (DMV) require emissions-related
campaigns to be completed prior to vehicle registration
renewal. When campaign work is done you must
provide the owner with a signed “Vehicle Emission
Recall – Proof of Correction” certificate (RC
EMIS_CAL VW). Certificates can be ordered at no cost
online via the Compliance Label Ordering portal at
www.vwhub.com.
TIP
Ensure owners are aware of the importance of retaining
the completed certificate for their records. It should be
mailed to the California DMV only upon request.
Proceed to Section J

Section J – Service Modification Documentation Requirements
Job Roles Summary:


Service Consultant – Initiates validation tool.



Service Technician –
modification requirements.



Manager – Validates the modification was properly
completed.



Dealer Representative/Cashier – Prints receipt,
fuel economy label and delivers to customer.



Warranty Administrator – Enters claim into the
SAGA system.

Completes

service

TIP
To access the interactive forms go to the TDI Settlement
Program microsite on vwhub.com. Then Select the “TDI
IN-FORM” Button from the lower left side of the microsite
navigation.


Enter the “TDI IN-FORM” tool .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 71 of 75



Enter the VIN for the vehicle that requires
documentation.

TIP
The VIN can be manually typed in or using an iPad or
iPhone running i0S 9+, the camera can be used to scan
the VIN Barcode.
Please note ambient lighting, camera quality, etc. may
impact the effectiveness of the VIN scanning feature.

TIP
After the VIN has been entered, the system will
automatically validate that it is a TDI VIN. This will be
indicated by a green check mark that will appear next to
the VIN.


Validate the VIN is correct for the vehicle, then click
the “Submit” button .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 72 of 75



Select “Service Modification Documentation Form”
.



Follow the on-screen prompts completely.

NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed.

TIP
Upon completion of the Service Modification
Documentation Form, the Manager must validate the
repair in the IN-FORM tool.

ALL WORK IS COMPLETE for this Repair.
NOTE
At this time, refer to ELSA and address any additional
open campaigns/recalls. If the 24CV Campaign has not
yet been completed, refer to that action at this time. It
is required to complete the 24CV Campaign PRIOR to
this action in order to complete the TDI IN-FORM Tool
requirements.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 73 of 75

Appendix A – Parts Kits Identification and Details

Criteria 01 and 02 - 2.0L Base Kit 1 - 1K0 298 101 A (All Vehicles)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 74 of 75

Criteria 01 ONLY - 2.0L Base Kit 2 - 1K0 298 101 X
(2009 Jetta/Jetta SportWagen)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 75 of 75