Emissions Recall
Code: 23U3
Subject
Release Date

REVISION

2.0L TDI Engine (GEN 1) Emissions Modification – Customer Only (Retail Sold) USA
ONLY
November 10, 2017

Revision Summary

Updated work procedure, 2010 Model Year pre-repair aftertreatment system inspection.

Important Repair
Information!

CAMPAIGN 24CV MUST BE COMPLETED BEFORE BEGINNING THE 23U3 CAMPAIGN!
Over the next few weeks there will be updates made to ODIS and the campaign circular. Do not
retain any hard copies of campaign circulars – only refer to the electronic copies posted to Elsa
and ServiceNet.

Affected Vehicles

U.S.A. ONLY: 2009-2014 MY Volkswagen 2.0L TDI (Gen 1), Customer Only (Retail Sold)
Country

Model Year

Vehicle Carline

USA

2009-2014

Jetta

USA

2009-2014

Jetta SportWagen

USA

2013-2014

Beetle

USA

2013-2014

Beetle Convertible

USA

2010-2014

Golf

Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.


Campaign status must show “open.”



If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.

Problem Description

The Environmental Protection Agency and California Air Resources Board have determined
that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with
applicable emissions regulations. The emissions control systems on the vehicles will not control
emissions under off-cycle conditions as effectively as during the federal test procedure. The
extent of the emissions increase under off-cycle conditions depends upon how the vehicles are
driven.

Corrective Action

Install updated emissions control system parts and software, install a TDI Emissions
Modification – Proof of Completion Label and install a Supplemental Vehicle Emissions Control
Information Label.
At this time, affected new and used vehicles in dealer inventory are not included in this
emissions modification release.
If the vehicle has been modified by the customer prior to receiving the emissions modification
in a manner that may yield a non-compliant emissions system (for example, removal of a
catalyst, installation of parts that impact emissions or emissions- related parts, or modifications
to the ECU or computer software of the vehicle), Volkswagen may not be able to perform the
emissions modification until the customer corrects such modification.

Parts Information

03L907281B (Glow Plug Control Module): Due to the low replacement rate, part #
03L907281B will not be allocated. If this part is needed to support scheduled vehicle repair,
submit your request with VIN to vwoaspecialservices@vw.com.
1K0-298-101-A (Base Kit 1), 1K0-254-402-AX (NOx Catalyst), 1K0-298-101 –X (Base Kit 2):
Parts will be allocated prior to owner notification. If allocated parts have been used and your

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 1 of 75

dealership is at the weekly Upper Order Limit, please submit the backordered sales document
number to upperorderlimits@vw.com to have additional parts released.
Code Visibility

Owner Notification
Loaner/Rental Vehicle
– REQUIRED!

On or about August 11, 2017, this campaign code showed open and available for repair on
affected vehicles in Elsa.
On or about August 11, 2017, affected vehicles were identified and open for repair with this
campaign code in the VIN Lookup tool at www.vw.com.
Owner notification took place on August 05, 2017.
To remain compliant with the Settlement Agreement, Service Consultants must complete a
Loaner/Rental label and it must be signed by the customer. This documents each customer’s
decision to accept or decline the offer for a loaner or rental vehicle while the Approved
Emissions Modification was being performed on their vehicle.

Affix the completed label to the Repair Order and follow the new photo documentation
requirements for this label in the IN-FORM tool.
Emissions Campaigns
Requirements
(CALIFORNIA ONLY)

The California Air Resources Board and the Department of Motor Vehicles (DMV) require
emissions-related campaigns to be completed prior to vehicle registration renewal. When
campaign work is done you must provide the owner with a signed “Vehicle Emission Recall –
Proof of Correction” certificate (RC EMISCAVWAU). Order certificates online via the
Compliance Label Ordering portal at www.vwhub.com.

Additional Information

Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Fill out and affix the appropriate TDI Emissions Modification – Proof of Completion Label and
the appropriate Supplemental Vehicle Emissions Control Information Label after work is
complete. Additional shipments will be released based on the volume of completed
repairs claimed through SAGA. The parts will not be available for order through the
website at this time.

The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 2 of 75

Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.
Service Number

23U3

Damage Code

0099

Parts Vendor Code
Claim Type

Causal Indicator
Vehicle Wash

Loaner/Rental Vehicle
Criteria I.D.

WWO
Sold vehicle: 7 10

Mark Base Kit I as causal part*
Do not claim wash under this action.
Customers are eligible to receive a loaner/rental vehicle.
01

Install Base Kit I and Base Kit II components, install NOx catalyst, install glow plug
control module, and *install a supplemental Vehicle Emissions Control Information label
and TDI Emissions Modification Label.
Labor operation: 2674 19 99
Quantity
1.00
1.00
1.00
1.00 (if required)

Part number
1K0298101A
1K0254402AX
1K0298101X
03L907281B

470 T.U.
Description
Base Kit I*
NOx Catalyst
Base Kit II
Glow Plug Control Module

--AND-Connect battery charger.
Labor operation: 2706 89 50

10 T.U.

--AND-Connect vehicle diagnostic tester, perform software update for control unit.
Labor operation: 2360 22 99

Time state on diagnostic protocol
(Maximum 70 T.U.)

--AND-Follow IN-FORM tool app.
Labor operation: 0183 00 99

20 T.U.

Labels are sent free of charge. They cannot be charged to this campaign.
Criteria 02 and LOANER/RENTAL claiming on next page

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 3 of 75

Criteria I.D.

02
Install Base Kit I components, install NOx catalyst, and *install a supplemental Vehicle
Emissions Control Information label and TDI Emissions Modification Label.
Beetle Convertible ONLY
Labor operation: 2674 20 99
Quantity
1.00
1.00

190 T.U.

Part number
1K0298101A
1K0254402AX

Description
Base Kit I*
NOx Catalyst

--AND-Connect battery charger.
Labor operation: 2706 89 50

10 T.U.

--AND-Connect vehicle diagnostic tester, perform software update for control unit.
Labor operation: 2360 24 99

Time state on diagnostic protocol
(Maximum 70 T.U.)

--AND--

Follow IN-FORM tool app.
Labor operation 0183 00 99

20 T.U.

--OR-.ALL OTHER VEHICLES
Labor operation: 2674 21 99
Quantity
1.00
1.00

Part number
1K0298101A
1K0254402AX

170 T.U.
Description
Base Kit I*
NOx Catalyst

--AND-Connect battery charger.
Labor operation: 2706 89 50

10 T.U.

--AND-Connect vehicle diagnostic tester, perform software update for control unit.
Labor operation: 2360 23 99

Time state on diagnostic protocol
(Maximum 70 T.U.)

--AND--

Follow IN-FORM tool app.
Labor operation: 0183 00 99

20 T.U.

Labels are sent free of charge. They cannot be charged to this campaign.
LOANER/RENTAL claiming on next page

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 4 of 75

– LOANER/RENTAL MUST BE CLAIMED ON A SEPARATE LINE –
DO NOT PUT ON CAMPAIGN CLAIM
LOANER/RENTAL

Claim Type: A1A
Service #: CU01
Damage Code: 0010
Removed Part : MOB
Outside LO Number : CU010000
DO NOT PUT LOANER/RENTAL ON CAMPAIGN CLAIM

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 5 of 75

Campaign Work Procedure

23U3 Emissions Recall

At this time, affected new and used vehicles in dealer inventory are not
included in this emissions modification release.

NOTE
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility
and are not eligible for reimbursement under this action.

Required Parts
Criteria

Quantity

Part Number

Part Description

1

1K0 298 101 A

Base Kit I

1

1K0 254 402 AX

NOx Catalyst

1

1K0 298 101 X

Base Kit II (Criteria 01 - MY 2009 only)

1 (if required)

03L 907 281 B

Glow Plug Control Module (Criteria 01 - MY 2009 only)

1

03L 010 005 G

Vehicle Emissions Control Information Label

1

Camp TDI 2016 1A

TDI Emissions Modification Label (MY 2009 only)

Quantity

Part Number

Part Description

1

1K0 298 101 A

Base Kit I

1

1K0 254 402 AX

NOx Catalyst

1

03L 010 005 G

Vehicle Emissions Control Information Label

1

Camp TDI 2016 1B

TDI Emissions Modification Label (MY 2010-2014)

01

Criteria

02

IMPORTANT!
Maintaining Your TDI Campaign Label Supply


SAGA claims count! Warranty Administrators should enter TDI claims promptly to ensure
labels can be allocated to support future repairs.



TDI Labels are allocated daily, free of charge, based on the count of TDI claims entered in
SAGA.



TDI labels cannot be ordered through the Compliance Label Ordering Portal. If you have
questions, please email labelrequest@vw.com.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 6 of 75

Required Tools

VAS6150X – Diagnostic
Tester (or equivalent)
VAS5054A – Remote
Diagnosis Head (or
equivalent)

GRX3000VAS – Battery
Tester/Charger (or
equivalent)



Service Modification Validation Web App



tdi-inform.track360.com
TIP

This web application is compatible with desktops, laptops, Apple
and Android mobile devices running the most current versions of
FireFox, Chrome, Safari, or Explorer as well as iOS 9+ on iPads
and iPhones.
NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate the
modification will stop the processing of payment for your
dealership even if the modification has been completed.

Socket 22mm –T10491–

Torque wrench -V.A.G
1331- (or equivalent)

Torque wrench -V.A.G
1332- (or equivalent)

Locating pins -T10096-

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. All Rights Reserved.
November 2017

23U3 Page 7 of 75

Engine and
gearbox jack -VAS 6931-

Hose clamp pliers
-VAS 6362- (or equivalent)

Transportation lock for
flexible joint -T10404-

Tool set -T10395 A-

-3346- Note: 2 Spindles
3346/2 with nuts 3346/3
from assembly tool -3346-

VAS6254 –
Chain Pipe Cutter (or
equivalent)

Emissions Modification Instructions
Section A - Check for Previous Emissions Modification
TIP
If the correct TDI Emissions Modification Label is present, no further work is required.


Criteria 01, 2009 MY vehicles: CAMP TDI 2016_1A



Criteria 02, 2010-2014 MY vehicles: CAMP TDI 2016_1B


Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.