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NHTSA ID Number: 10133400

Manufacturer Communication Number: Bulletin - Updat

TSB/Document Date: 2018-04-16


Summary

On AudieBay logo A3 vehicles manufactured within a specific period, it is possible that the front wheel housing liners may crack.


Technical Service Bulletin
50D5 UPDATE – Wheel Housing Liners (NVLW)
November 21, 2017
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A3 e-tron

2017

See Campaign/Action screen in Elsa

See ELSA

Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
On AudieBay logo A3 vehicles manufactured within a specific period, it is possible that the front wheel housing liners may
crack.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 50D5 code in the Elsa Campaign/Action Information screen
on the day of repair.
• Vehicle must be within the New Vehicle Limited Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background
On AudieBay logo A3 vehicles manufactured within a specific period, it is possible that the front wheel housing liners may
crack.

© 2017 AudieBay logo of America, Inc.

Page 1 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Service
NOTE

Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.

This procedure must be read in its entirety prior to performing the repair.

Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.

Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.

© 2017 AudieBay logo of America, Inc.

Raise the vehicle.

Remove both front wheels.

Remove the bolts .

Remove the bolt and then disengage the
bracket on the fender.

Remove the nut .

Remove the expanding rivets .

Page 2 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

Remove the bolts .

Release the catches and remove the
wheel housing liner.

Install the new inner fender liners with two new
rivets in the reverse order of removal.

Part Number

Part Description

8V0821171J

Left Front Wheel Housing Liner

8V0821172J

Right Front Wheel Housing Liner

N 0385012

Rivet (up to 8)

© 2017 AudieBay logo of America, Inc.

Install front wheels and torque lug bolts to 120
Nm.

Page 3 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Warranty
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:

U.S. dealers: Submit the request through AudieBay logo Warranty Online under the Campaigns/Update option.

Canada dealers: Fax repair order to Warranty at (905) 428-4811.
Service Number

50D5

Damage Code

0099

Parts Vendor Code
Claim Type

002
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.

Mark Left front wheel housing liner as causal part
Do not claim wash/loaner under this action
02
Install Left Front and Right Front Wheel Housing Liners
Labor operation:
Quantity
1.00
1.00
Up to 8

© 2017 AudieBay logo of America, Inc.

6616 20 00
Part Number
8V0821171J
8V0821172J
N 0385012

70 T.U.
Description
Left front wheel housing liner
Right front wheel housing liner
Rivet

Page 4 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your Elsa Campaign/Action Information screen so that any
additional required work can be done simultaneously.
Verifying Vehicle
Eligibility

To verify vehicle eligibility for this Update, always check the Elsa
Campaign/Action Information screen. The Elsa system is the only binding
inquiry and verification system; other systems are not valid and may
result in non-payment of a claim.

Help for Claim
Entry

For questions regarding claim entry, contact AudieBay logo Warranty.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.

© 2017 AudieBay logo of America, Inc.

Page 5 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Required Parts
Part Number

Part Description

Quantity

8V0821171J

Left front wheel housing liner

1

8V0821172J

Right front wheel housing liner

1

N 0385012

Rivet

Up to 8

• Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless
otherwise indicated and/or requested through SAGA.
• If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update
but have exceeded your Upper Order Limit, please submit your requests for additional parts via email to
upperorderlimits@audieBay logo.com. Be sure to include the affected VINs with your order. Prior to submitting your
request, ensure that each vehicle has the 50D5 code open in Elsa. Your order will be reviewed and processed
accordingly.

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.

© 2017 AudieBay logo of America, Inc.

Page 6 of 6

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

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TSB/Document ID: Bulletin - Updat

Replacement Service Bulletin Number:

MFR Communication Date: 2017-11-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: WHEELS

MFR Component System:

MFR Component Subsystem:


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