NHTSA ID Number: 10133178
Manufacturer Communication Number: TSBELE129_R2
TSB/Document Date: 2018-04-16
Summary
TSB - UVO SOFTWARE UPGRADE - This bulletin has been revised and is no longer a Service Action. This bulletin provides the procedure to upgrade the UVO software on some 2015MY Soul (PS), Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate Bluetooth and Voice Recognition improvements.
GROUP
ELE
MODEL
2015MY
Multiple Models
NUMBER
129 (Rev 2, 3/7/2018)
DATE
March 2017
TECHNICAL SERVICE BULLETIN
UVO SOFTWARE UPGRADE
SUBJECT:
NOTICE
This bulletin has been revised and is no longer a Service Action. New/revised
sections of this bulletin are indicated by a black bar in the margin area.
This bulletin provides the procedure to upgrade the UVO software on some 2015MY Soul (PS),
Sportage (SL), Optima (TF, QF), Forte (YD), and Sorento (XMa) vehicles to incorporate
Bluetooth and Voice Recognition improvements. Follow the procedure outlined in this bulletin
to perform a software update if the following concern has been duplicated and is present when
tested with a second (2nd) non-customer phone: “Incoming ring volume is too loud” with certain
smartphones (non-iPhone). Additionally, the software update may improve Bluetooth
connectivity.
File Under:
Circulate To:
X General Manager
X Service Advisors
X Technicians
X Service Manager
X Parts Manager
X Body Shop Manager Fleet Repair
Page 2 of 6
UVO SOFTWARE UPGRADE
SUBJECT:
Software Inspection Procedure:
1. Start the vehicle or connect the Midtronics GR8-1299 charger.
2.
Record the customer’s radio presets before performing the upgrade.
3.
With the head unit ON, press SETUP.
NOTICE
Button layouts may differ by
model.
4.
Touch “System”.
5.
Touch “System Information”.
6.
Check the software version and verify
that it matches the versions below:
Model
Current Version
Soul (PS)
Sportage (SL)
Optima (TF, QF)
Forte (YD)
Sorento (XMa)
1.MP.1.007,
008, 009, 010,
011, 012, or 013.
TSB: ELE129 (Rev 2) Multiple Models March 2017
Page 3 of 6
UVO SOFTWARE UPGRADE
SUBJECT:
7.
If performing the upgrade using the KDS
AUM, refer to TSB SST041.
8.
With the S/W version screen displayed,
obtain the USB stick labeled 15MY SA
(AUDIO/UVO) (white) from your Service
Manager and insert it in the vehicle’s
USB port.
Images shown are for demonstration only
purposes and will vary by model.
9.
For Sportage (SL), Optima (TF, QF),
Forte (YD), and Sorento (XMa), press
and hold the CD EJECT button, “FM/AM”
button, and “eServices” button. While
holding the three (3) buttons, use a
ballpoint pen or a similar tool and press
the RESET button (A).
For Soul (PS) vehicles, press and hold
the “FM/AM” button and “eServices”
button. While holding the two (2) buttons,
use a ballpoint pen or a similar tool and
press the RESET button (A).
A
10. The head unit will automatically reset
and begin the program download.
NOTICE
The
download
will
take
approximately three (3) minutes to
complete
and
should
be
monitored to confirm completion.
Do NOT remove the USB or the
turn the radio or vehicle OFF
while the download is in progress.
TSB: ELE129 (Rev 2) Multiple Models March 2017
Page 4 of 6
UVO SOFTWARE UPGRADE
SUBJECT:
11. Once the download is complete, the
screen as shown to the right should be
displayed.
NOTICE
If the screen displays “Program
download failed!!”, restart the
procedure from step 3.
12. Press the RESET button (A) using a
ballpoint pen or a similar tool.
NOTICE
Do NOT remove the USB or turn the
radio or vehicle OFF while the
update is in progress.
A
13. The software upgrade should begin and
the screen as shown to the right should
be displayed.
NOTICE
The head unit may restart several
times. The update will take
approximately three (3) to five (5)
minutes to complete. Do NOT
remove the USB or turn the radio
or vehicle OFF while the update is
in progress.
14. The head unit will automatically restart
once the upgrade is complete.
TSB: ELE129 (Rev 2) Multiple Models March 2017
Page 5 of 6
UVO SOFTWARE UPGRADE
SUBJECT:
15. Verify that the software upgrade is
sucessful by checking the software
version by following software inspection
procedure steps 3 to 6 on page 2 of this
bulletin. If update is not successful,
restart the procedure from step 3.
Model
New Version
Soul (PS)
Sportage (SL)
Optima (TF, QF)
Forte (YD)
Sorento (XMa)
1.MP.1.021
16. Reprogram the customer’s radio presets
if necessary.
17. Pair a phone and make a call confirming
Bluetooth is operational. Delete phone
from system after testing.
18. Use voice recognition to pull up a radio
station and confirm voice recognition is
operational.
19. Assist or advise customer that they
should delete phone pairings and re-pair
all phones.
TSB: ELE129 (Rev 2) Multiple Models March 2017
Page 6 of 6
UVO SOFTWARE UPGRADE
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Soul (PS)
June 16, 2014 to January 15, 2015
Sportage (SL)
June 2, 2014 to January 9, 2015
Optima (TF)
April 23, 2014 to December 12, 2014
Forte (YD)
April 15, 2014 to December 31, 2014
Optima (QF)
May 2, 2014 to February 18, 2015
Sorento (XMa)
December 18, 2013 to December 5, 2014
REQUIRED PART:
Part Name
Description
Software Upgrade
USB Drive
Figure
Comments
This software upgrade can
also be performed using
KDS and AUM.
15MY SA
(AUDIO/UVO)
Additional USB drives
are not available.
WARRANTY INFORMATION:
N Code: M41 C Code: ZZ9
Model
Claim
Type
Causal
P/N
Qty.
Repair
Description
Labor
Op Code
Soul (PS)
96160
B2020CA
28325F20
Sportage (SL)
96174
3W000
28325F20
Optima (TF)
96174
2T100
28325F13
W
0
UVO Software
Upgrade
Forte (YD)
96174
A7900
28325F03
Optima (QF)
96160
2T000
28325F13
Sorento (XMa)
96174
1UAA0
28325F20
TSB: ELE129 (Rev 2) Multiple Models March 2017
Op
Time
Replacement
P/N
Qty.
0.3
M/H
N/A
0
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: TSBELE129_R2
Replacement Service Bulletin Number:
MFR Communication Date: 2018-03-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.