NHTSA ID Number: 10133077
Manufacturer Communication Number: SRV-ESB-18-001
TSB/Document Date: 2018-04-16
Summary
MTS 1200 Starter Solenoid Connector Installation - An update has been made to the starter solenoid wiring harness in the new Multistrada 1260 Model Year 2018.This bulletin provides details for installing kit Part no.69928501A. The kit updates 2015 through 2018 Mulstistrada 1200 models to the new factory specification. The bulletin contains detailed instructions, photos, and description of all parts and proceedures involved.
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
Date:
To:
From:
Thursday, February 22nd, 2018
Dealer Principal, General Manager, Service Manager, and Service Technician
Richard Kenton, Technical Director
Dear Dealers and Service Managers,
An update has been made to the starter solenoid wiring harness in the Multistrada 1260 Model Year 2018.
Should it become necessary to service the solenoid starter area on the above-mentioned models, please install
kit Part no.69928501A.
Please use the following procedure to install kit Part no.69928501A:
Position
A
B
C
D
E
F
Description
Solenoid starter branch
Rubber fuse box
Heat-shrink wire terminal bushing
Heat-shrink tube
Button tie L.62
Solenoid starter connector
Qty
1
1
1
2
1
1
1) Remove passenger seat and rider seat.
2) Remove the M5x0.8 screw (1) retaining BBS control unit support/battery bracket and slide it out.
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
NOTE
For models:
• Multistrada 1200 Enduro
• Multistrada 1200 S
disconnect the rear shock absorber adjustment connector (2).
2
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
3) Remove the 2 screws (3) fastening vehicle positive cable (4) and ABS positive cable (5) to battery positive
terminal and negative cable (6) to negative terminal.
4) Remove battery.
5) Disconnect connector (7) of solenoid starter cable.
6) Remove screws(8) fastening solenoid starter support to electrical components compartment.
3
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
7) Cut the solenoid starter cable (9) at a distance of 50 mm / 2 in from the lower end of connector (7).
50 mm / 2 in
8) Remove tape (10).
9) Remove the sheath at the ends of red-yellow cable (11) and black cable (12) for a total length of 10 mm /
.4 in.
4
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
10) Take the solenoid starter connector (F) from kit Part no.69928501A and remove the sheath at the ends
of black cable (13) and yellow cable (14) for a total length of 10 mm / .4in.
10 mm / .4 in
10 mm / .4 in
10 mm / .4 in
10 mm / .4 in
11) Take a heat-shrink tube (D) from kit Part no.69928501A and insert the red-yellow cable (11) inside it.
12) Slide in-between the copper strand ends of red-yellow cable (11) and of yellow cable (14).
5
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
13) Move the heat-shrink tube (D) along cables until the copper strand jointing position aligns with that of
tin ring (15).
14) Evenly heat the heat-shrink tube surface (D) with a heat gun (maximum temperature 400°C from a
min.distance of 50 mm / 2in. from cables) by rotating the heat gun along the entire circumference
of the heat-shrink tube while keeping the air flow on the centerline of the tube to avoid damaging
the cables.
15) Heat until the inner lining of heat-shrink tube (D) is completely melted.
ATTENTION
Make sure the heat-shrink tube (D) stays in position during heating.
Once finished, allow the heat-shrink tube (D) to cool down for at least 60 seconds.
6
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
Check that no copper strands protrude from the heat-shrink tube (D), then apply adhesive tape
on the heat-shrink tube (D).
16) Take the second heat-shrink tube (D) from kit Part no.69928501A and insert the black cable (12) inside
it.
17) Slide in-between the copper strand ends of black cable (12) and of black cable (13).
7
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
18) Move the heat-shrink tube (D) along cables until the copper strand jointing position aligns with that of
tin ring (15).
19) Evenly heat the heat-shrink tube surface (D) with a heat gun (maximum temperature 400°C from a min.
distance of 50 mm / 2 in. from cables) by rotating the heat gun along the entire circumference of the
heat-shrink tube and while keeping the air flow on the centerline of the tube to avoid damaging the
cables.
20) Heat until the inner lining of heat-shrink tube (D) is completely melted.
ATTENTION
Make sure that the heat-shrink tube (D) stays in position during heating.
Once finished, allow the heat-shrink tube (D) to cool for at least 60 seconds.
8
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
Check that no copper strands protrude from the heat-shrink tube (D), then apply adhesive tape
on the heat-shrink tube (D).
21) Apply cloth tape (16) on the cables of solenoid starter connector (F) up to the following node, as shown
in the figure.
22) Remove the sheath at the ends of the 2 red cables (17) for a total length of 15 mm / .6 in.
9
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
23) Remove the sheath at the end of red cable (18) of solenoid starter branch (A) for a total length of 15 mm /
.6 in.
15 mm / .6 in
15 mm / .6 in
15 mm / .6 in
24) Join the ends of copper strands of solenoid starter branch red cable (18) and of the 2 red cables (17)
turning them as shown in the figure.
25) Take the heat-shrink wire terminal bushing (C) from kit Part no.69928501A and insert the copper
strands of the solenoid starter branch red cable (18) and of the 2 red cables (17) inside it.
26) Position the heat-shrink wire terminal bushing (C) so the copper strand joint position aligns with that
of tin ring (19) screwing it on the cables.
ATTENTION
Check that the copper strand ends are perfectly fitted inside the spring contained in the heatshrink wire terminal bushing.
10
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
27) Evenly heat the surface of heat-shrink wire terminal bushing (C) with a heat gun (maximum
temperature 400°C from a min. distance of 50 mm from cables) by rotating the heat gun along the
entire circumference of the heat-shrink wire terminal bushing while keeping the air flow on the area of
the tin ring to avoid damaging the cables.
28) Heat until the inner material of the heat-shrinking wire terminal bushing (C) is completely melted.
ATTENTION
Make sure the heat-shrink wire terminal bushing (C) stays in position during heating. Once
finished, allow the heat-shrink wire terminal bushing (C) to cool for at least 60 seconds.
11
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
29) Apply cloth tape (20) as shown in the figure.
30) Remove protective cap (21) from solenoid starter.
12
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
31) Remove screw (22) and its washer (23) fastening solenoid starter - battery positive pole cable and slide
out the cable.
32) Position the new solenoid starter - battery positive pole cable (24) of solenoid starter branch (A) on
the solenoid starter. Tighten screw (22) and its washer (23) to a torque of 4 Nm ± 10%.
33) Install protective cap (21) on solenoid starter.
34) Fasten the solenoid starter support to electrical components support tightening screw (8) to a torque
of 2 Nm ± 10%.
8
13
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
35) Connect connector (7) of solenoid starter cable.
36) Place the battery into the battery compartment.
ATTENTION
Align the reference hole on rubber mount with the pin in battery compartment.
14
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
37) Connect the new battery positive cable (24) and ABS positive cable (4) to battery positive terminal and
negative cable (5) to negative terminal.
38) Tighten 2 screws (6) to a torque of 3 Nm.
39) Take button tie L.62 (E) from kit Part no.69928501A and tie the following cables to the main wiring rear
branch:
generator cable (25);
starter motor / solenoid starter cable (26);
fuse cable (27).
15
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
40) Take rubber fuse box (B) from kit Part no.69928501A and insert fuse box (28) positioning it as shown
in the figure.
41) Install rubber fuse box (B) on the BBS control unit/battery support bracket as shown in the figure.
42) Install the BBS control unit support bracket/battery and tighten M5x0.8 retaining screw (1) to a torque
of 5 Nm ± 10%.
NOTE
For models:
• Multistrada 1200 Enduro
• Multistrada 1200 S
connect the rear shock absorber adjustment connector (2).
16
MTS 1200 Starter Solenoid Connector Installation
Models: Multistrada 1200 M. Y. 2015-2017 (all model and country versions)
Multistrada 1200 Enduro M. Y. 2016-2018 (all country versions)
Electronic Service Bulletin SRV-ESB-18-001
43) Install rider seat and passenger seat.
44) Set date and time in the instrument panel
Warranty Reimbursement Rules
Reimbursement under warranty can only take place according to the criteria that follow:
• Bike is covered by warranty: it is possible to ask for both labor and component reimbursement for
kit Part no.69928501A – Warranty request type NORM.
• Bike is not covered by warranty – Original Owner: it is necessary to check that the maintenance
history of the bike is complete (mileage-related maintenance) and, if this is the case, request
reimbursement of the kit Part no.69928501A and labor. – Warranty request type GWIL.
• Bike is not covered by warranty – Non-original Owner: it is necessary to check that the maintenance
history of the bike is complete (mileage-related maintenance) and, if this is the case, request
reimbursement of the kit Part no.69928501A (labor excluded) – Warranty request type GWIL.
Labor time that will be reimbursed for replacement of the solenoid starter connector with kit Part
no.69928501A is 42 minutes (7LU); you can apply for a refund under warranty using the following labor codes:
Operation Code
3-999-079
Please direct any questions or concerns to your Service Area Manager.
Best Regards,
Richard Kenton
Technical Director, Ducati
North America
17
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TSB/Document ID: SRV-ESB-18-001
Replacement Service Bulletin Number:
MFR Communication Date: 2018-03-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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