IK0800374 Service Bulletin/Repair Instructions

IK0800374 ­ How To Get A Helios Capture
Page 1 of 14
Countries:
BAHAMAS, BOLIVIA, BELIZE, CANADA, CHILE, TAIWAN,

COLOMBIA, COSTA RICA, DOMINICAN REPUBLIC,

ECUADOR, EL SALVADOR, TRINIDAD AND TOBAGO,

UNITED STATES, URUGUAY, VENEZUELA, MEXICO,

ARUBA, NICARAGUA, PERU, PUERTO RICO, Curaçao,

GUAM, GUATEMALA, GUYANA, HAITI, HONDURAS,

JAMAICA, KOREA, SOUTH KOREA, PANAMA
Document

IK0800374

ID:
Availability: ISIS, Bus ISIS, FleetISIS, Body Builder, IsSIR
Revision: 10
Major

System:
ELECTRICAL SYSTEM
Created:
6/17/2012
English
Last

Modified:
10/11/2017
Author:
Charles

Schroeder
Current

Language:
Other

Français, Español,

Languages:

Viewed:
4644

Less Info
Coding Information
Hide Details
Copy Link
Copy Relative Link
Bookmark
Add to Favorites
Print
Provide Feedback
View My Bookmarks
Helpful
Not Helpful
38
4
Title : How To Get A Helios Capture

Applies To : All 1939 and 1708 multiplexed trucks
Change Log

Please refer to the change log text box below for recent changes to this article:

10/11/2017 ‐ Added Figure 5 showing the Vector Format is using Decimal values, which needs to be changed to HEX values as shown in Figure 6.

06/27/2017 ‐ Added information stating the file must be zipped when adding to a case file. Figure 8.

03/10/2017 ‐ Edited coding so article can be viewed by Fleets as well.

10/04/2016 ‐ Added a link to the EZTech Download Center where Helios for 500k can be downloaded to an EZ‐Tech. Updated Step 5 to explain you have to

select the baud rate when using Helios for 500k.

02/22/2016 ‐ Revised layout to allow steps to be followed in order based on dealer feedback. Separated article into two sections. Obtaining a Helios capture


Description

Helios is a java based diagnostic tool that will allow you to view all data link messages on 500k J1939, 250k 1939 and 1708 data links. What follows

is step by step on how to:

• Obtain a Helios Capture in Vector Format to attach to a case file.

◦ The Helios capture must be zipped to add to the case file.

• Use Helios as a diagnostic tool to view Signals, Faults and more.
Helios is not an effective sniffer. When a module stops communicating it does not "drop off" the sniffer, it stops counting. This can make it

difficult to understand if a module is no longer communicating.
Obtaining a Helios Capture in Vector Format

1. Helios is now available for 500k Baud J1939. You can download the program by going to IK2700065 ‐ EZTech Download Center. Helios for 500k

is item E22 in the Download Center.

◦ This version of Helios for 500k works for 500k baud rate vehicles and 250k buad rate vehicles. You will need to select the correct baud

rate from the Tools Menu for the vehicle you are working on.
2. If a shortcut to the program like this

desktop.
does not appear on your desktop you will have to run the Java viewer to add the shortcut to your
3. If the Helios Icon is not on your desktop, click Windows ‐ Type "javaws ‐viewer" and click the icon (Figure 1)

Figure 1
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 2 of 14
1. Click the Windows Icon

2. Type javaws ‐viewer

3. Click the Icon to open the Java Cache Viewer

4. You can create a shortcut to your desktop (Figure 2) or launch the program from the "Java Cache Viewer"

Figure 2
5. Helios will connect and start automatically if you've used it before, and the default format is "Helios Format". If you have not used Helios

before, or you are using a different com link, you will need to select your com link from the Tools menu. ‐ Figure 3. If you are using Helios for

500k you will need to select the baud rate you want to record.

Figure 3
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 3 of 14
6. Change the format to .asc Format (Vector) ‐ Figure 4

◦ In order to avoid delays on the case file, this step is very important so the file can be played back reliably.

Figure 4
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 4 of 14
7. Once you are in Vector Format, you need to verify the data is in HEX value. ‐ Figure 5

Figure 5
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 5 of 14
8. Once you have verified you are in Vector Format colleting HEX values you need to clear the log to remove any Helios format or Decimal

values. ‐ Figure 6

Figure 6
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 6 of 14
9. Once you have the data you need, save the file. ‐ Figure 7

Figure 7
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 7 of 14
10. Saving the file to your desktop will make it easy to find so you can upload the capture to your case file. ‐ Figure 8

Figure 8
11. You will need to compress (zip) the file so it can be attached to your case file. ‐Figure 9

◦ The file cannot be opened from the case file if it is not zipped.

Figure 9
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 8 of 14
Using Helios to View Signals or Faults

• Helios can also be used to view Signals, Faults, Modules Communicating and a Diagnostic Tab

Figure 10 ‐ Signals Tab
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 9 of 14
◦ The Signals Tab allows you to view live data as it is broadcast on the data link.

◦ You can customize the view by right clicking on the header bar (as shown) and selecting the items you wish to see or hide.

◾ Please note the Source is a Hexadecimal value. Converting 21 from Hexadecimal to Decimal gives you 33 (Body Controller)

Figure 11 ‐ View or Clear Faults
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 10 of 14
◦ You can view and clear faults in the Faults Tab

Figure 12 ‐ Using the Tools Menu
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 11 of 14
◦ Use the Tools Menu to view different information.

◦ A new tab will be opened with the information you requested.

◦ Right click on any tab to change or close the tab.

◾ You can change or close any tab on the screen.

Figure 13 ‐ Diagnostics Tab
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 12 of 14
◦ The Diagnostic Tab gives a useful overview of the modules.

◦ It can show which module is turning a cluster warning lamp on.

Figure 14 ‐ Moving Tabs
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Page 13 of 14
◦ Left Click and Drag a Tab to various locations on the screen.

◦ This allows you to view full screen if desired, or organize the tabs.

Figure 15 ‐ Example of Tabs Moved for Viewing
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017
IK0800374 ­ How To Get A Helios Capture
Hide Details
Page 14 of 14
Feedback Information

Viewed:
4643
Helpful:
38
Not Helpful: 4

No Feedback Found
Copyright © 2017 Navistar, Inc.
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...
11/1/2017

SaleBestseller No. 1

VDIAGTOOL Bidirectional Scan Tool VD70 Lite, OBD2 Scanner Diagnostic Tool with 31+ Resets, 2026 Scanner for Car, Full System Scan, CAN FD & DoIP, Free Update

Affordable Solution for Professional-grade Car Diagnostics & Repair: As the budget-friendly OBD2 scanner under $300, the VD70 Lite car diagnostic tool offers 31+ hot resets, full bi-directional controls with 4000+ active tests, all system diagnostics, 8-in-One live data graphing (export as CSV Export/Recording/Playback), CAN FD & DoIP protocols, and long-term free update. Additional features include Auto VIN & Auto Scan, diagnostic report sharing/printing, with coverage for over 10,000 vehicle models worldwide, suitable for DIYers, Car Owners, Technicians, and Mechanics on car repairs and maintenance tasks.
OBD2 Scanner with Full Bi-directional Control: The Bidirectional scan tool VIDAGTOOL VD70 Lite performs 4000+ active tests that can send execution commands to the ECU module and identify the repair status, covering for windows, doors, ABS, valves, wipers, headlights, rear mirrors, sunroof,and more in-vehicle components. This bidirectional OBD2 scanner is a must-have diagnostic tool for auto technicians and mechanics on a budget! The available function tests vary by model—please check compatibility via vdiagtool2 @ outlook . c o m before purchase.
OE All Systems Diagnostics & 8-IN-One Data Graphing: VD70 Lite is a dealer-level car scanner diagnostic tool with Auto VIN that can do in-depth diagnostics for 100+ modern car brands, covering all systems including engine, transmission, airbag, ABS, ESP, TPMS, radio, etc, to read/clear code, view live data, freeze frame, and read ECU info. This advanced OBD2 Scanner with 8-in-one data graphing and detailed diagnostic reports makes data viewing more intuitive, ensures quickly accurate repairs by identifying issues, and easily masters the car situation.
Stay Ahead with 31+ Reset for Faster & Easier Repairs: VDIAGTOOL VD70 Lite scanner for car meets almost all daily maintenance needs for both home mechanics and workshops as a professional automotive scan tool. It can perform Oil Reset, ABS Bleed, Crank Sensor Relearn, Idle Relearn, Injector Coding, Window Initialization, HVAC Calibration, Suspension Calibration, Throttle Matching, etc, ensuring efficient repairs and complete maintenance. Besides, long-term free updates keep its functionality and broad vehicle compatibility up to date. Functions vary by model, please send us the Vehicle Model, Year, VIN for compatibility before purchase.
150+ Models, 10000+ Car Coverage & 22 Languages：As a powerful car computer diagnostic tool, VD70 Lite helps you to quickly troubleshoot issues for 95% of US, European, and Asian vehicles. Supporting 22 languages makes it a global car diagnostic scanner for auto mechanics worldwide without language barriers. Note: Simply provide your tool’s S/N and reach out to vdiagtool2 @ outlook . c o m to change the menu language.

Bestseller No. 2

Bidirectional Scan Tool VDIAGTOOL VD80 BT, 2026 Topology Mapping OBD2 Scanner for Car, 8" Wireless Full System Diagnostic Tool with 42+ Resets, ECU Coding, FCA AutoAuth, CAN FD/DoIP, 3 Years Update

Smarter Diagnostics, Broader Coverage, Greater Value Than $1,000+ Tools: The game-changing VD80BT OBD2 scanner delivers 4000+ active tests, 42+ hot services, advanced ECU coding, PMI & V.A.G Guided—all in one scanner for car. With OE-level full system scan and intelligent topology mapping that cuts diagnostic time by up to 50%, you'll work smarter and faster. Supporting FCA AutoAuth, CAN FD & DoIP protocols, this car scanner covers over 10,000 vehicle models worldwide. Built for serious pros and DIYers, it features 8" HD screen & 4+64GB storage, 7.3V fast charging with long-lasting battery, and 33–66ft stable wireless connection—making it the most complete diagnostic solution you’ll ever own
Intuitive Topology Map, Fast Locate Faults: Why waste time clicking module by module? VD80BT car diagnostic scanner takes diagnostics to the next level with its intuitive Topology Map—a premium feature usually found in $1000+ obd scanner. With one tap, it performs all system scan and presents all modules and DTCs in a clear, color-coded layout, boosting diagnostic efficiency by up to 200% and helping you locate issues instantly and reduce repair time and costs. Whether you're a pro boosting efficiency or a beginner learning diagnostics, this obd2 scanner diagnostic tool makes fault-finding faster and smarter for you. Note: varies by vehicle model, please check compatibility before purchase
Wireless Connectivity Simplifies Bi-Directional Control: With 4000+ active tests, including throttle reset, window calibration and solenoid check, VD80BT bidirectional scan tool lets you diagnose and verify functions faster, smarter, and more efficiently. This scanner for car redefines flexibility in bi-directional control through a fully wireless connection, freeing you from the constraints of wired car diagnostic tool in the workshop. Imagine actively controlling components like the A/C clutch, fuel injector, ABS pump, or radiator fan within a wireless range of 33–66ft around the vehicle—all while enjoying stable, high-speed wireless diagnostic and real-time data monitoring
42+ Hot Services, One Powerful Scanner for Car: Why pay a shop $100 just to reset a light? VD80BT car scanner diagnostic tool gives you 42+ hot services from basic resets to advanced maintenance tasks like Crank Sensor Relearn, Injector Coding, ABS Bleeding, Oil Reset, Throttle Relearn, EPB, BMS Reset, Tire Size Reset and more. Plus, it offers 100+ vehicle-specific features including Idle Relearn, VIN Write, Brake Fluid Replacement, Fuel Trim Reset, ABS Initialization and more. Whether you’re resetting TPMS or fixing a stubborn SAS, this car computer diagnostic reader delivers shop-grade precision at a fraction of the cost. Varies by model. Send VIN to verify compatibility before purchase
OE-Level Full System Diagnostics in Your Hands: Dominate diagnostics like a dealership with VD80BT scan tool for all vehicles, delivering factory-grade scanning for aLL systems—including ABS, SRS, ECM, TCM and more. View up to 8 PID graphs simultaneously to quickly catch intermittent issues and troubleshoot with confidence. Easily read and clear DTCs, retrieve freeze frame data, and run active tests for faster, more accurate repairs. It’s like having a dealership-grade scan tool in your pocket, complete with data playback and CSV export for in-depth analysis. Stop guessing and start fixing with surgical precision—professional diagnostics made simple and portable. Check compatibility Please

Bestseller No. 3

OBD2 Scanner Diagnostic Tool VDIAGTOOL D200, Wireless Bidirectional Scan Tool-Lifetime Free Updates, 26 Resets (Unlockable 49+), Full System Car Code Reader OBD2 Scanner Bluetooth for iOS & Android

【OE-Level Full System Diagnostics-Lifetime F*REE Software Updates】The VDIAGTOOL D200 OBD2 Scanner for cars is a all system bidirectional scan tool that enjoy lifetime f*ree software updates, delivers complete system coverage. reading/clearing codes across engine, transmission, ABS, SAS, EPB, TPMS plus full access to body, chassis, powertrain and all control modules. This D200 Bidirectional car scanner works with most 1996+ OBD2 gasoline and hybrid cars and light trucks. It does NOT support pure electric and heavy-duty trucks. PLEASE CHECK COMPATIBILITY BEFORE ORDERING or Contact us with VIN to confirm compatibility.
【Supports OBD2 Full Functions-ZERO Subscription Fees】D200 Bidirectional OBD2 Scanner is a upgarde of universal car code reader. It supports OBD2 full functions to help you turn off the annoying instrument fault indicator, such as read/clear codes, O2 sensor test, I/M readiness, on-board monitor test, datastream, freeze frame, E-VAP system test, and retrieve vehicle information. This professional obd2 scanner diagnostic tool can full access to diagnostics, reset tools and maintenance features with a single payment. NOTE: The fault code can only be cleared after the vehicle's malfunction has been repaired; please ensure the vehicle issue is fixed before clearing the code.
【D200 Hidden 2 Advantages: 1. $169 Expandable 49+ Advanced Resets. 2. $199 Get J2534 P*a*s*s-Thru Programming】Your core car diagnostics and 26 reset remain lifetime f*ree for everyday maintenance. When you need deeper repair capability, upgrade with 3-year access for $169 in Store on VDIAGTOOL App, gaining 49+ advanced resets. D200 configured with J2534 hardware, upgrade only when you need without replacing the entire device. You also can Lifetime Unlock for $199 in Store one-time, perform module programming, software re~flashing and ECU data updates directly. Supports 17+ major brands, including for BMW, for Audi, for GM, for Ford and more. Note:D200 does‘t provide any OE software.
【Full Bidirectional Control / Active Tests】The D200 car scanner diagnostic tool is a true bidirectional scan tool that lets you send commands directly to the vehicle’s ECU for active tests. Quickly test fuel pumps, relays, solenoids, injectors, cooling fans, windows, sunroofs and more to verify operation instantly. Get dealership-level diagnostic control at a fraction of the cost (ofter $100-200$ per diagnostic visit), reduce guessworkand confirm repairs faster, avoid unnecessary parts replacement, towing fees and wait times.
【26 F*ree Essential Reset & Relearn Functions – Everyday Maintenance Made Easy】Handle common maintenance and repair jobs without visiting the shop. The D200 code readers & scan tools includes 26 f*ree high-demand reset functions, including Oil Reset, EPB Service, SAS Calibration, ABS Brake Bleeding, Throttle Relearn, Injector Coding, Headlight Adjustment, Tire Size Reset and more. Perfect for home car owners, mechanics and DIYers – just plug and diagnose anytime, anywhere! Note: Service functions vary by vehicle model—please confirm compatibility.

This product presentation was made with AAWP plugin.

Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API

Buffer Email Facebook Flipboard Hacker News LinkedIn Messenger Mix Pinterest Print Reddit SMS Telegram Tumblr X VK WhatsApp Line Xing Threads Bluesky Copy Mastodon Nextdoor