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NHTSA ID Number: 10130842

Manufacturer Communication Number: IK2900030

TSB/Document Date: 2018-04-02


Summary

Dealer EZ-Tech and Diagnostic Software Support Resource Center


IK2900030 ­ Dealer EZ­Tech and Diagnostic Software Support Resource Center

Countries:

Page 1 of 6

BAHAMAS, BOLIVIA, BELIZE, CANADA,
CHILE, TAIWAN, COLOMBIA, COSTA RICA,
DOMINICAN REPUBLIC, ECUADOR, EL
SALVADOR, TRINIDAD AND TOBAGO,
Document
UNITED STATES, URUGUAY, VENEZUELA,
IK2900030
ID:
MEXICO, ARUBA, NICARAGUA, PERU,
PUERTO RICO, Curaçao, GUAM,
GUATEMALA, GUYANA, HAITI, HONDURAS,
JAMAICA, KOREA, SOUTH KOREA, PANAMA

Availability: ISIS, NotSIR

Revision: 68

Major
System:

EZ-TECH SUPPORT

Created:

Current
Language:

English

Last
6/29/2017
Modified:

Other
Español,
Languages:
Viewed:

Author:

9/24/2011

Meghal
Chauhan

229730
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825

Title : Dealer EZ-Tech and Diagnostic Software Support Resource Center
Applies To : All Dealers

CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
06/29/2017 - Added ordering information for the new CF-54.
06/23/2017 ­ Revised for acccuracy on CF­54 specs.
06/21/2017 - Removed CF-53 information.
06/13/2017 - Added Information on NEW CF-54 available sometime in July, 2017.
06/06/2017 - Added Battery Recall Information for FZ-G1 Tablet.

EZ-Tech


Dealer EZ-Tech and Diagnostic Software
Support Resource Center

> Useful iKNow Document
Information
> EZ-Tech Purchase

EZ-Tech® Support -submit a case file.

> Fleet Diagnostic Software
> Diagnostic and Programming
Software
> Interface and Programming
Cables

Support Hours :
Monday – Friday: 7:00am to 5:00pm (CST)

> Interface Cable Information
> PocketMaxx Resource Center
> Dealer Software Key Recovery

IK2700019
EZ-Tech® Support and Remote Assistance
Procedures

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 7/3/2017

IK2900030 ­ Dealer EZ­Tech and Diagnostic Software Support Resource Center

Page 2 of 6

EZ-Tech Purchase

EZ-Tech Model CF31 Panasonic Toughbook








Fully Rugged Laptop
Windows 7 Operating System
Processor: I3 with 4GB of RAMeBay logo and 320GB 5400rpm hard drive
3 Year No Fault Warranty
Military Grade Laptop
Full EZ-Tech Image - 5 Year EZ-Tech Support
Optional Gobi™2000 3G Learn More>>
US and Canada Dealers: See Bizco For Pricing
Global Dealers: Please submit your order directly to NavistareBay logo by opening a case
file with the Service Tools Group.
• Product Specification Sheet
Important Note: The EZ-Tech (Dealer use only) is NOT supported by NavistareBay logo
outside of the dealer network.

Dealer use only!

EZ-Tech Model CF54 Panasonic Toughbook
Shipping on July, 2017)

(Order now!

• Semi Rugged with magnesium alloy case with handle MIL­STD­810G certified
(3 ft drop)
• Intel Core i5-6300U 2.4GHz, vPro with Turbo Boost up to 3.0GHz
• 256GB SSD, 8GB RAMeBay logo DDR3L, 3 USB 3.0 ports
• 14.0" High Definition 720 LED Anti-reflective and anti-glare screen.
• Intel Dual Band Wireless AC 8260 802.11a/b/g/n/ac
• Bluetooth v4.1
• Emissive Backlit Keyboard
• 3 Year No Fault Warranty
NavistareBay logo Support for 5 years
NavistareBay logo EZ-Tech Image using Windows 10 Pro OS 64bit
• US and Canada Dealers: See Bizco For Pricing
• Global Dealers: Please submit your order directly to NavistareBay logo by opening a case
file with the Service Tools Group.
• Product Specification Sheet
Dealer use only!
Important Note: The EZ-Tech (Dealer use only) is NOT supported by NavistareBay logo
outside of the dealer network.
EZ-Tech Model FZ-G1 Panasonic Toughpad









Dealer use only!

IP65 Certified
Windows 7 Operating System
Processor: i5 with 8GB of RAMeBay logo and 128GB Solid Stade Drive (SSD)
3 Year No Fault Warranty
Full EZ-Tech Image - 5 Year EZ-Tech Support
Best value for today's dealerships
Optional Gobi™2000 3G Learn More>>
US and Canada Dealers: See Bizco For Pricing
Global Dealers: Please submit your order directly to NavistareBay logo by opening a case
file with the Service Tools Group.
• Product Specification Sheet
• Click Here for Summarized Spec Sheet
Important Note: The EZ-Tech (Dealer use only) is NOT supported by NavistareBay logo
outside of the dealer network.

OnCommand EZ-Tech

- IK2700100

Model CF54 Panasonic Toughbook

(Available on July, 2017)

• Semi Rugged with magnesium alloy case with handle MIL­STD­810G certified
(3 ft drop)
• Intel Core i5-6300U 2.4GHz, vPro with Turbo Boost up to 3.0GHz
• 256GB SSD, 8GB RAMeBay logo DDR3L, 3 USB 3.0 ports
• 14.0" High Definition 720 LED Anti-reflective and anti-glare screen.
• Intel Dual Band Wireless AC 8260 802.11a/b/g/n/ac
• Bluetooth v4.1
• Emissive Backlit Keyboard
• 3 Year No Fault Warranty
NavistareBay logo Support for 5 years

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 7/3/2017

IK2900030 ­ Dealer EZ­Tech and Diagnostic Software Support Resource Center

Page 3 of 6

NavistareBay logo EZ-Tech Image using Windows 10 Pro OS 64bit
• US and Canada Dealers: See Bizco For Pricing
• Global Dealers: Please submit your order directly to NavistareBay logo by opening a case
file with the Service Tools Group.
• Product Specification Sheet
Important Note: The EZ-Tech (Dealer use only) is NOT supported by NavistareBay logo
outside of the dealer network.

New! For Fleet Customers!

Useful iKNow Document Information
Document #
CF31 (PDF)
CF53 (PDF)
FZ-G1 (PDF)

Panasonic Model CF-31 Operating Instructions
Panasonic Model CF-53 Operating Instructions
Panasonic Model FZ-G1 Operating Instructions

Title

Date

Recall

Panasonic Model FZ-G1 Tablet Voluntary Battery PackeBay logo Recall

06/06/2017

IK2700092

Taking a screenshot on Windows 7

2/3/2015

IK2700101

Diamond Logic Builder Release Updates

4/6/2015

IK0800514

Diamond Logic Builder Web Start

4/6/2015

IK2600213
IK2600214
TL2600002

How to Access NavKal using LMS & ER
NavKal Web Training
NavKal Quick Reference Guide

12/2/2014
10/13/2014
10/8/2014

IK2900035

How to reduce the size of a picture or photo

5/6/2014

IK2600138

New ServiceMaxx Release Version 44.20 (Last release)

7/23/2014

IK2700084

CumminseBay logo INSITE 8.0 (Upgrade Procedure)

1/12/2015

IK2700042

EZ-Tech Printer Setup - Windows 7

3/13/2014

IK2700082

IPT Driver Installation - Windows 7

3/13/2014

IK2700062

CPA Software Update and Registration Process

2/16/2015

IK2600194

Web Start Replacement (WSR) Version of ServiceMaxx

9/16/2013

IK2700065

EZ-Tech Download Center

12/1/2014

IK2700079

NavistareBay logo EZ-Tech Launcher || USERS GUIDE

9/25/2013

IK2700071

EZ-Tech Obsolescence

9/4/2013

IK2600082

DLC Engine Auto Upgrade Program

12/1/2014

TL2900048

Control Module Programming Station

4/8/2013

IK2600074

DLC Fleet Tool

1/29/2013

IK2700067

BendixeBay logo ACom KB Starter Config.ini Error

1/29/2013

IK2700063

Altiris Agent Diagnostic Software Updates

11/26/2012

IK0400114

Error Message When Downloading Wabco File

11/1/2012

IK2700050

EZ-Tech Reimage Process

12

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TSB/Document ID: IK2900030

Replacement Service Bulletin Number:

MFR Communication Date: 2017-06-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 


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