NHTSA ID Number: 10130841
Manufacturer Communication Number: IK2700100
TSB/Document Date: 2018-04-02
Summary
OnCommand EZTech
IK2700100 - OnCommand EZTech®
Page 1 of 3
Countries:
UNITED STATES
Availability:
ISIS, Bus ISIS, FleetISIS, IsSIR Revision:
Document ID: IK2700100
Major System:
EZ-TECH SUPPORT
Created:
13
2/18/2015
Current Language: English
Last Modified: 6/21/2017
Other Languages: NONE
Author:
Viewed:
Fausto Coloma
8689
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Title : OnCommand EZTech®
Applies To : EZ-Tech
CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
06/21/2017 - Added NEW information about newest CF-54 as the new OnCommand EZ-Tech.
02/09/2017 - Article was edited to include latest information available for the OnCommand EZ-Tech product.
12/15/2016 - Article was edited to include latest information available for the OnCommand EZ-Tech product.
04/29/2016 Updated sell sheet to include a 128GB SSD instead of the Standard spinning drive for the same price while supplies last.
02/19/2016 - Added 2 important notes about NavKal (Programming software).
Introducing the newest member of the EZ-Tech® family for our FLEET customers:
Warning: The "EZ-Tech" product (only for dealers) is NOT supported by Navistar
outside of the dealer network.
The OnCommand EZ-Tech® was developed using the Panasonic Toughbook CF-54 due to its reliability and durability. The CF54 is preloaded with our proprietary IMAGE based on Windows 10 64bit OS and with all the software you will need to diagnose
our latest International vehicles.
OnCommand EZ-Tech Technical Specifications:
• Semi Rugged with magnesium alloy case with handle MIL-STD-810G certified (3 ft drop)
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•
•
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Intel Core i5-6300U 2.4GHz, vPro with Turbo Boost up to 3.0GHz
256GB SSD, 8GB RAM DDR3L, 3 USB 3.0 ports
14.0" High Definition 720 LED Anti-reflective and anti-glare screen.
Intel Dual Band Wireless AC 8260 802.11a/b/g/n/ac
Bluetooth v4.1
Emissive Backlit Keyboard
3 Year No Fault Warranty
Navistar EZ-Tech proprietary Image using Windows 10 Pro OS 64bit
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 7/3/2017
IK2700100 - OnCommand EZTech®
Page 2 of 3
International Software included:
Master Diagnostics v4.8;
International Intune;
ServiceMaxx J1708;
Navistar Engine Diagnostics - NED (Online version, License required**)
Diamond Logic Builder Fleet;
Diamond Logic Builder (Online version, License required**);
NavKal Pro (License required**)
Cylinder Performance Analyzer or CPA software;
Navistar Launcher (Health Reports);
HBP Programmer;
International DLC Fleet Tool;
Navistar TRW ABS 355;
Master Service Information Manual DVD (For reference purposes only. Released 11-2014)
For actual repairs and troubleshooting use the Service Portal to access the latest technical information available.
Note: Access to the Service Portal, Parts and Service Manuals will require an OnCommand paid subscription (cyyXXXX).
International Software NOT included:
International HABS (IC4 USB, is not compatible with Windows 10 64bit)
Navistar IPT (IC4 USB, is not compatible with Windows 10 64bit)
International NETS (Use NavKal, instead)
Other vendors diagnostic software included: (A separate license will be required)
Bendix ACom 6.12;
Allison DOC 17.0 (Annual license is required, contact Noregon Sales 1-877-659-6913)
EDITH software;
Cummins INSITE 8.0 (Annual license is required, contact Cummins Distributor)
ServiceRanger 2.8;
ServiceRanger 4.0 (Annual license is required, contact 1-800-826-4357 opt 4)
ZF TransSoft v1.0;
Meritor Wabco 12 (License is required, contact SnapOn at 1-866-668-7221)
Preloaded drivers for the following vehicle interface devices: Nexiq USB-Link and Nexiq USB-Link 2, DPA 4+, DPA 5 USB,
INLINE 5, INLINE 6, INLINE 7, Noregon DLA+, DLA+ PLC and Noregon DLA+ WiFi.
The following vehicle interfaces are NO longer compatible with Windows 10 Pro 64bit and are NOT installed on the computer:
IC4 USB
Movimento NavCOM
Movimento NavLink
Utility software included: OpenOffice Suite, PTC Isoview 7.3, 7zip, VirtualClone Drive, Adobe Flash, Adobe Shockwave and
Adobe Reader XI. Also, Universal Printer drivers for HP, Lexmark, Brother and Xerox are included.
IMPORTANT NOTES:
The OnCommand EZ-Tech® doesn't Java installed since it is no longer needed to run our applications.
The OnCommand EZ-Tech® do NOT include the programming software International NETS. However, NavKal Pro
programming software is included.
**Diamond Logic Builder (DLB), Navistar Engine Diagnostics (NED) and NavKal Pro software require a valid license to work.
Please contact OnCommand EZTech® Support to claim your licenses valid for 5 years from the original shipping date of the
computer. These licenses are given based on your computer serial number and cannot be transferred by any means.
To display the sell sheet of this product, please click HERE.
PRICING INFORMATION:
The fleet suggested retail price for the OnCommand EZ-Tech® is $4,547.00 and includes the following:
Panasonic no fault warranty for 3 years.
Panasonic imaging services for 3 years.
Navistar software licenses for 5 years from the ship date.
Navistar support hotline: 18886616272 opt 2.
Navistar EZ-Tech® hotline: 1-800-336-4500
opt 3, opt 2
ORDERING INFORMATION:
Fleets can only order the OnCommand EZTech® through any International Dealer.
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 7/3/2017
IK2700100 - OnCommand EZTech®
Page 3 of 3
International Dealers can order the OnCommand EZ-Tech® directly from Bizco.
Bizco Contact Information:
Carl Steffens
Senior Design Specialist
4023234800 (Main)
4023234848 (Fax)
The Dealer EZ-Tech® and the OnCommand EZ-Tech® for Fleets are available at Bizco for authorized International Dealers
only.
Additional resources:
Navistar Customer Solutions LINK
OnCommand Download Center: LINK (Get the latest updates for your OnCommand EZTech® computer)
For custom imaging needs, please send an e-mail to: fausto.coloma@navistar.com
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Copyright © 2017 Navistar, Inc.
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 7/3/2017
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TSB/Document ID: IK2700100
Replacement Service Bulletin Number:
MFR Communication Date: 2017-06-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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