NHTSA ID Number: 10130696
Manufacturer Communication Number: Campaign Circula
TSB/Document Date: 2018-04-02
Summary
Emissions Service Action: The vehicle?s engine management software has been improved to assure the vehicle?s tailpipe emissions are optimized and operating efficiently.
Connect the battery charger to the vehicle.
•
Connect the VAS tester to the online
network using an Ethernet cable.
•
Connect the VAS 5054A transmitter head
to the VAS tester using the USB cable.
•
Disable the Bluetooth by physically turning
the switch to the “off” position.
NOTE
If the Bluetooth wireless VAS 5054A transmitter
head is used in conjunction with a VAS tester,
the transmitter head MUST BE connected with a
USB cable to the tester.
WARNING
The Bluetooth function of the scan tool MUST
BE PHYSICALLY SWITCHED OFF prior to
performing this update.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
April 2015
23O6/D8 Page 8 of 15
Prerequisites for SVM software update
1. Ensure the customer’s vehicle condition matches
the conditions stated in the Campaign Circular.
2. Ensure the user has a valid GeKo ID and
password.
3. Only perform operations explicitly stated in the
Campaign Circular.
4. Ensure that the following tester requirements are
met:
•
Off-board Diagnostic Information System
Service (ODIS) is installed and up to date.
•
VAS tester is plugged into a 120V AC
power supply at all times.
•
The VAS tester is connected, via wired
connection, to the internet.
•
The VAS tester is connected via USB cable
to the VAS5054A Bluetooth head PRIOR to
launching the ODIS program.
CAUTION
Prior to launching the ODIS application and
starting the control module update process,
confirm the tester screensaver and power
settings are in accordance with Special Tools
and Equipment - Service Information Document
# VSE-08-18. Failure to do so may result in the
tester entering power save mode during data
transfer andsubsequent control module failure.
When performing a flash procedure using a VAS
tester in conjunction with a VAS 5054A wireless
transmitter head, please connect a USB cable
between the transmitter head and the tester.
Failure to do so may lead to errors during the
flash procedure and may damage control
modules.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
April 2015
23O6/D8 Page 9 of 15
⇐ Install the inCharge 940 battery tester onto
the vehicle, switch the tester on, then
select the “manual” option .
•
Follow the on screen prompts to charge
the battery during the SVM procedure.
•
Switch the ignition on.
•
Apply the parking brake.
•
Switch the headlights off.
•
Attach an appropriate VAS tester to the
vehicle.
•
Start the ODIS program.
⇐ Upon ODIS startup, verify the “Diagnosis”
operating mode is selected .
•
Using ODIS, perform a Guided Fault
Finding scan of the vehicle.
NOTE
If GFF does not interrogate all control modules,
manually select and interrogate remaining
modules before proceeding. Address or record
all DTCs related to a customer concern before
continuing. Sporadic communication DTCs will
be created during the flash procedure and must
be erased with all other sporadic DTCs by GFF
after exiting the flash test plan.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
April 2015
23O6/D8 Page 10 of 15
⇐ Once the GFF scan is complete, select
“Special functions” , then “Adapting
Software” , then select “Perform
test” .
⇐ Select the appropriate option to update
“through measures code” .
NOTE
Read this screen carefully. The option to update
software through measures code is NOT always
selection #1 on this screen.
⇐ Enter “3339” .
⇐ Select “Accept” .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
April 2015
23O6/D8 Page 11 of 15
Model
Year
Software Change Table
Original ECM
New ECM
Part Number
Software
Part Number
Software
(or higher)
2014
Manual
Auto
Manual
Auto
Manual
Auto
03L 906 019 JS
03L 906 019 JT
03L 906 019 KA
03L 906 019 KB
03L 906 019 KD
03L 906 019 KC
All
All
All
All
All
All
03L 906 019 JS
03L 906 019 JT
03L 906 019 KA
03L 906 019 KB
03L 906 019 KD
03L 906 019 KC
8183
8184
8185
8186
8182
8181
2013
Manual
Auto
Manual
Auto
Manual
Auto
03L 906 019 HE
03L 906 019 HD
03L 906 019 HB
03L 906 019 HC
03L 906 019 AN
03L 906 019 AP
All
All
All
All
All
All
03L 906 019 HE
03L 906 019 HD
03L 906 019 HB
03L 906 019 HC
03L 906 019 AN
03L 906 019 AP
8174
8175
8169
8170
8171
8172
Manual
03L 906 019 EE
03L 906 019 EF
03L 906 019 HG
03L 906 019 EH
03L 906 019 HH
03L 906 019 EG
All
03L 906 019 EE
8177
All
03L 906 019 HG
8178
All
03L 906 019 EH
8179
All
03L 906 019 HH
8180
03L 906 022 KB
03L 906 022 PB
03L 906 019 DB
03L 906 019 DA
All
All
All
All
03L 906 022 KB
03L 906 022 PB
03L 906 019 DB
03L 906 019 DA
9971
9971
9971
9971
All
03L 906 019 CM
9971
All
03L 906 019 CL
9971
Auto
2012
Manual
Auto
2011
Manual
Auto
Auto
Manual
Auto
2010
Manual
03L 906 019 CM
03L 906 022 TT
03L 906 019 CL
03L 906 022 TS
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
April 2015
23O6/D8 Page 12 of 15
⇐ Compare the old and new part number and
software version.
⇐ If the old and new software versions
displayed are the same. Work Complete,
proceed to Section C
⇐ If the old and new software versions
displayed are different, Select “Yes” and
follow the on-screen prompts to complete
the test plan.
•
Reference the ECM Software Change
Table above for affected ECMs.
⇐ When the SVM update is complete a
confirmation message is displayed .
⇐ Select “Complete/Continue” .
⇐ Switch the ignition off, then select
“Complete/Continue” .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
April 2015
23O6/D8 Page 13 of 15
⇐ Switch the ignition on, then select
“Complete/Continue” .
⇐ Select “Complete/Continue” .
•
The green check mark indicates the test
plan was successfully carried out.
•
Release the parking brake.
•
Disconnect the VAS tester.
•
Switch off and disconnect the inCharge
940.
•
Reinstall the battery cover.
•
Close the hood.
Work Complete – Proceed to Section C
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
April 2015
23O6/D8 Page 14 of 15
Section C – Campaign Completion Label
Install Campaign Completion Label
•
Open the hood.
•
Fill out and affix Campaign Completion label,
part number CAMP 010 000, next to the vehicle
emission control information label
TIP
Ensure Campaign Completion label does not
cover any existing label(s)
•
Close the hood.
California Only – Continue to Section D
Section D – CALIFORNIA ONLY Requirements for
Emissions Campaigns Having
Customer Notification
The California Air Resources Board and the
Department of Motor Vehicles (DMV) require
emissions-related campaigns to be completed prior
to vehicle registration renewal. When campaign
work is done you must provide the owner with a
signed “Vehicle Emission Recall – Proof of
Correction” certificate (RC EMIS_CAL VW).
Certificates can be ordered at no cost can be
ordered at no cost online via the Compliance Label
Ordering portal at www.vwhub.com.
TIP
Ensure owners are aware of the importance
of retaining the completed certificate for their
records. It should be mailed to the California
DMV only upon request.
ALL WORK IS COMPLETE
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
April 2015
23O6/D8 Page 15 of 15
Frequently Asked Questions (FAQ)
Emissions Service Action 23O6
SUMMARY
Campaign Code: 23O6
Affected Vehicles: Certain 2010-2014 Volkswagen vehicles equipped with a 2.0L TDI® Clean Diesel Engine
Problem Description: The vehicle’s engine management software has been improved to assure the vehicle’s
tailpipe emissions are optimized and operating efficiently. Under certain operating conditions, the earlier strategy
may have increased the chance of the vehicle’s MIL light illuminating. If the MIL illuminates for any reason, the
vehicle will not pass an IM emissions inspection in some regions.
Corrective Action: Install updated ECM software.
What is the parts allocation plan for this action?
This is a software update only; no parts are required.
Will the software update result in a noticeable change in the vehicle’s performance?
No.
Can the software update be reversed if a customer is not happy with how the vehicle operates after this
campaign has been performed?
No. The software update cannot be reversed.
Is a loaner vehicle being covered under this action?
No. A loaner vehicle is not being covered under this action.
Is towing being covered under this action?
No. Towing is not covered under this action.
What should dealers do if they have any affected vehicles in inventory?
Dealers can use their most current VIM report to identify any affected vehicles that may be in their inventory. In
the interest of customer satisfaction, affected vehicles should be kept in a secure area where they cannot be
made available for sale, lease, trade or demo use until this repair has been performed.
Who should dealers contact if they have additional questions?
Dealers with additional questions about this or any other campaign should contact Warranty. Press inquiries
should be directed to Volkswagen Public Relations.
IMPORTANT!
This FAQ is intended to provide supplementary information regarding this action. For additional information, please refer to the campaign circular posted on ElsaWeb and ServiceNet. To
ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel who have campaign-related
responsibilities, including service writers, technicians, parts employees, warranty administrators, etc.
Page 1 of 1
23O6/D8
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TSB/Document ID: Campaign Circula
Replacement Service Bulletin Number:
MFR Communication Date: 2015-04-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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