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NHTSA ID Number: 10130494

Manufacturer Communication Number: NTB17-109a

TSB/Document Date: 2018-03-26


Summary

2016 - 2018 TITAN AND TITAN XD; CLIMATE CONTROLLED HEATED AND COOLED SEATS POOR OR NO OPERATION This bulletin applies only to vehicles equipped with climate controlled seats. This bulletin has been amended. The APPLIED VEHICLES section and pages 17 and 18 have changed. No other changes have been made. Please discard previous versions of this bulletin.


Hog ring

Seat cushion foam wire
Figure 33

26. Wrap seat trim over seat cushion and
apply pressure to secure Velcro strips.

Figure 34

20/28

NTB17-109a

27. Position back side of seat cushion onto
seat frame below seatback.

If needed, make sure to use new
seat cushion foam (see step 22 on
page 18).

Seat
cushion

28. Remove (peel off) adhesive covers from
new climate controlled seat distribution
bag.
Figure 35

29. Position seat cushion onto seat frame
starting from the rear of the cushion and
working towards the front of the seat.

Installing seat cushion in this manner
will help align seat cushion foam to
the new climate controlled seat
distribution bag.

Figure 36

30. Continue reassembly of seat in the reverse order of disassembly (refer to step 14 on
Page 15 and work backwards to step 6 on Page 12).

21/28

NTB17-109a

31. Reinstall the seat into the vehicle in reverse
order of removal.

If needed, refer to the ESM, section
BODY INTERIOR > SEAT, for seat
installation information.

Reconnect all electrical connectors that
were disconnected during seat removal.

Torque seat mounting bolts to: 48 N•m
(4.9 kg-m, 35 ft-lb).

Refer to Figure 37 for torque sequence.

Driver side

Passenger side

Figure 37
32. If battery cables were not connected as part of the seat installation, reconnect them
now, positive cable first.
33. Reset customer settings that were lost when the battery was disconnected.

For a listing of systems that may lose settings or memory when disconnecting the
12V battery, refer to the Electronic Service Manual (ESM) ELECTRICAL POWER
CONTROL > POWER SUPPLY, GROUND CIRCUIT ELEMENTS > BASIC
INSPECTION > INSPECTION AND ADJUSTMENT > ADDITIONAL SERVICE
WHEN REMOVING BATTERY NEGATIVE TERMINAL > Special Repair
Requirements.
 This list often includes items such as audio, HVAC, power windows, clock,
etc.

34. Verify correct operation of climate controlled seat(s).
35. If required, perform Zero Point Reset on the next page:

Titan XD: Zero Point Reset is NOT required.

Titan (non XD): Zero Point Reset IS REQUIRED.

22/28

NTB17-109a

Zero Point Reset
1. Prepare the vehicle for OCS zero point reset as follows:

Level the vehicle.

No objects on the passenger seat or in the storage bin.

No occupants in the vehicle – including the servicing technician.

CONSULT PC is outside of the vehicle on a suitable support.
 Do not set CONSULT PC on the vehicle.

Do not touch the vehicle during the OCS zero point reset.

Minimize vibrations of the vehicle.

2. Connect the plus VI to the vehicle.
3. Open / start CONSULT-III plus (C-III plus).
4. Turn the ignition ON, with engine OFF.
5. Wait for the plus VI to be recognized.

The Serial No. will display when the plus VI is recognized.

6. Select Diagnosis (One System).
7. Scroll CONSULT-III plus (C-III plus) (All systems) and select OCCUPANT DETECTION.

Step 7
Scroll here

Figure 1A

23/28

NTB17-109a

8. Select Zero point reset function.
9. Select Start.

Step 8

Step 9

Figure 2A
10. Select Next.

Step 10

Figure 3A

24/28

NTB17-109a

11. Select Start and then proceed to step 12.

After selecting Start, if Figure 5A is displayed:
a. Check the OCS control unit and confirm that harness connector is completely
seated.
b. Turn the ignition OFF and then restart procedure from step 4 on page 23.

Step 11

Figure 4A

Figure 5A

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NTB17-109a

12. Zero point reset will display “EXECUTING”.

Figure 6A
13. When finished, "Completed" will display next to “Current status”.

Select End and then proceed to step 14.

Step 13

Figure 7A
14. Turn the ignition OFF and then back ON and observe the air bag warning light.

The air bag warning light

should illuminate for 7 seconds and then go out.

NOTE: If the air bag warning light does not operate as described above there may
be an issue not covered by this bulletin. Refer to ASIST and the appropriate Service
Manual for additional diagnostic and repair information.
26/28

NTB17-109a

PARTS INFORMATION
DESCRIPTION

PART NUMBER

QUANTITY

Climate Controlled Seat Distribution Bag
(Driver or Passenger Side)

99208 – EZ55C

1 per seat

Seat Cushion Foam and Trim are
required only for vehicles built before
this VIN and Date
1N6(*)A1(*)(*)(*)HN 536160 / Nov. 23, 16
Seat Cushion Foam
Driver Side
Driver Side Pro 4X
Trim
Driver Side Platinum
(Seat cover)
Reserve
Seat Cushion Foam
Passenger Side
Passenger Side Pro 4X
Trim
(Seat cover) Passenger Side Platinum
Reserve

87361 – EZ04A

1

87370 – EZ07A
87370 – EZ09C
87311 – EZ04A

1
1

87320 – EZ05A
87320 – EZ07A

1

3M
Black Nylon Cable Tie:
Up to 4
MMM 59293
(or equivalent) (1)
DormaneBay logo
Hog Rings
Hog Rings
8
(3/8 inch)
74365 (or equivalent) (2)
(1) MMM 59293, 3M black Nylon cable Ties (or equivalent) are available at many local auto
supply stores and hardware stores.
(2) 74365, DormaneBay logo hog rings (or equivalent) are available at many local auto supply stores.
Tie strap
(8 inches long and .18 inch wide)

PRO-4X® Trim:
 PRO-4X embroidered front seats
 White stitching

27/28

Platinum Reserve Trim:
 Premium leather-appointed
seats
 Platinum Reserve logo
NTB17-109a

CLAIMS INFORMATION
Submit a Primary Part (PP) type claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace climate
One seat
VX5AAA
1.2
controlled seat
(1)
ZE
32
Both seats
VX5ABA
1.9
distribution bag
(1) Refer to the electronic parts catalog (FAST) and use the applicable seat assembly as
the PFP.
OR
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Inspect tie straps for
One seat
VX5BAA
0.2
seat cushion and
(1)
ZE
32
seatback thermal
Both seats
VX5BBA
0.3
electric device
(1) Refer to the electronic parts catalog (FAST) and use the applicable seat assembly as
the PFP.
And, if needed, in combination
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
One seat
VX5CAA
0.2
Install tie straps in
(1)
ZE
32
the seatback
Both seats
VX5CBA
0.3
(1) Refer to the electronic parts catalog (FAST) and use the applicable seat assembly as
the PFP.
And, if needed, in combination
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
One seat
VX5DAA
0.8
Install tie straps in
(1)
ZE
32
the seat cushion
Both seats
VX5DBA
1.1
(1) Refer to the electronic parts catalog (FAST) and use the applicable seat assembly as
the PFP.
And, if needed, in combination
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Perform zero point reset,
(1)
VX5EAA
ZE
32
0.1
passenger seat
(1) Refer to the electronic parts catalog (FAST) and use the applicable seat assembly as
the PFP.
EXPENSE CODE
044

DESCRIPTION
Seat Supplies

28/28

MAXIMUM AMOUNT
$10.00

NTB17-109a

123

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TSB/Document ID: NTB17-109a

Replacement Service Bulletin Number:

MFR Communication Date: 2018-02-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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