NHTSA ID Number: 10130494
Manufacturer Communication Number: NTB17-109a
TSB/Document Date: 2018-03-26
Summary
2016 - 2018 TITAN AND TITAN XD; CLIMATE CONTROLLED HEATED AND COOLED SEATS POOR OR NO OPERATION This bulletin applies only to vehicles equipped with climate controlled seats. This bulletin has been amended. The APPLIED VEHICLES section and pages 17 and 18 have changed. No other changes have been made. Please discard previous versions of this bulletin.
22. If seat was removed;
a. Reinstall the seat into the vehicle in reverse
order of removal.
If needed, refer to the ESM, section BODY
INTERIOR > SEAT, for seat installation
information.
Reconnect all electrical connectors that
were disconnected during seat removal.
Torque passenger seat mounting bolts to:
48 N•m (4.9 kg-m, 35 ft-lb).
Refer to Figure 12 for torque sequence.
Driver side
Passenger side
Figure 12
b. If battery cables were not connected as part of the seat installation, reconnect them
now, positive cable first.
c. Reset customer settings that were lost when the battery was disconnected.
For a listing of systems that may lose settings or memory when disconnecting
the 12V battery, refer to the Electronic Service Manual (ESM) ELECTRICAL
POWER CONTROL > POWER SUPPLY, GROUND CIRCUIT ELEMENTS >
BASIC INSPECTION > INSPECTION AND ADJUSTMENT > ADDITIONAL
SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL > Special
Repair Requirements.
This list often includes items such as audio, HVAC, power windows,
clock, etc.
d. Verify correct operation of climate controlled seat(s).
23. If required, perform Zero Point Reset on page 21:
Titan XD: Zero Point Reset is NOT required.
Titan (non XD): Zero Point Reset IS REQUIRED.
10/28
NTB17-109a
Climate Controlled Seat Distribution Bag Replacement
NOTE: Climate controlled seat distribution bag should be replaced only if the control knob
indicator light stays on longer than 2 minutes (see page 2).
1. Turn the ignition ON.
2. Write down the radio settings.
Presets
AM
FM 1
FM 2
SAT 1
SAT 2
SAT 3
Bass
1
2
Treble
3
Balance
4
Fade
5
6
Spd Sen. Vol.
3. Record (write down) any other customer settings that will be lost when the battery is
disconnected.
For a listing of systems that may lose settings or memory when disconnecting the
12V battery, refer to the Electronic Service Manual (ESM) ELECTRICAL POWER
CONTROL > POWER SUPPLY, GROUND CIRCUIT ELEMENTS > BASIC
INSPECTION > INSPECTION AND ADJUSTMENT > ADDITIONAL SERVICE
WHEN REMOVING BATTERY NEGATIVE TERMINAL > Special Repair
Requirements.
This list often includes items such as audio, HVAC, power windows, clock,
etc.
4. Remove the affected seat(s) from the vehicle.
Refer to the ESM, section BODY INTERIOR > SEAT, for seat removal information.
The power seat may need forward/backward movement to access the mounting
bolts. Follow the ESM for battery connection/disconnection.
If equipped with Cummins
Diesel, disconnect the negative battery cable from both
batteries.
Each time the battery is disconnected, wait at least 3 minutes before continuing.
5. Set the seat in a clean working area.
11/28
NTB17-109a
NOTE: The following procedure uses the passenger’s side seat as an example. Driver
side climate controlled seat distribution bag replacement procedure is similar.
6. Remove the seat cushion outer finisher
(RH).
Starting from the front of the seat,
release metal clips from seat frame
assembly (2) as shown.
: Metal clip
Release pawls then disconnect the
harness connector from the power
seat switch and remove the power
seat cushion outer finisher (1).
Squeeze tangs
to release
: Pawl
Figure 13
7. Remove the seat cushion outer finisher
(LH).
Release pawls and metal clip, then
remove the seat cushion outer
finisher.
: Metal clip
: Pawl
Use plastic trim tool as needed.
Figure 14
12/28
NTB17-109a
Lower rear cover
8. Remove J-hooks from lower rear cover.
J-hook
locations
Figure 15
9. Remove 4 screws from lower rear cover.
Lower rear
cover screws
Figure 16
Seatback
flap
10. Slide lower rear cover towards seatback
flap to release hooks.
Figure 17
13/28
NTB17-109a
Lower rear
cover hooks
Lower rear cover is equipped with
hooks that secure it to the seat
frame.
Lower rear
cover hook
mounts
Figure 18
11. Release seat cushion trim (LH).
Cut tie strap securing seat cushion
trim to seat frame.
J-hook
Tie strap
Release seat cushion trim J-hook
from seat frame.
Figure 19
12. Release seat cushion trim (RH).
Release seat cushion trim J-hook
from seat frame.
J-hook
Figure 20
14/28
NTB17-109a
13. Release seat cushion front J-hooks from
seat frame.
Seat cushion
front J-hooks
Figure 21
14. Release both seat cushion rear J-hooks
from seat frame.
Left and right side rear seat cushion
J-hooks are similar.
All seat cushion to seat frame
connections have now been
released.
Seat cushion
rear J-hook
Figure 22
Climate
controlled seat
distribution bag
15. Remove seat cushion from seat frame.
Place seat cushion in a clean
working area.
Figure 23
15/28
NTB17-109a
16. Remove climate controlled seat
distribution bag from seat cushion foam.
Climate controlled seat distribution
bag will be attached to seat cushion
foam with adhesive but can be
removed by pulling away from seat
cushion foam as shown in Figure 24.
Figure 24
17. Locate and remove climate controlled
seat distribution bag retaining clips from
seat frame using trim clip removal tool.
Clips
Figure 25
16/28
NTB17-109a
18. Remove any debris or other
obstructions from inside of the NEW
climate controlled seat distribution
bag opening.
New climate controlled seat
distribution bag opening
Figure 26
19. Position new climate controlled seat
distribution bag onto seat frame.
Do not remove adhesive covers at
this time.
Clips
20. Install clips into their original positions.
Adhesive
covers
Figure 27
17/28
NTB17-109a
Seat Cushion Foam Inspection
EXAMPLE
EXAMPLE
All 2016 models and any 2017 models built on
or before 1N6(*)A1(*)(*)(*)HN 536160 will have
the Old style seat cushion foam with 9 small
holes and WILL require replacement.
All vehicles built after
1N6(*)A1(*)(*)(*)HN 536160 should be
equipped with the New style seat
cushion foam with 7 large cone
shaped holes and will NOT require
replacement, but may require removal
of flashing material.
Figure 28
21. Use your fingers to remove any debris
or flashing from the 7 seat cushion foam
holes.
Flashing
Figure 29
22. If vehicle is equipped with old style seat cushion foam it must be replaced using new
seat cushion foam and new seat trim listed in the PARTS INFORMATION section of
this bulletin.
18/28
NTB17-109a
If seat cushion foam is replaced;
23. Using Velcro strips as a guide, align
new seat trim over new seat cushion
foam.
Velcro strips are sewn into the new
seat trim and new seat foam.
Velcro
strips
Figure 30
24. Install new hog rings.
Seat trim is secured to seat cushion
using 8 hog rings and 5 Velcro strips
(see Figures 31, 32 and 33).
: Hog rings
NOTE: Hog rings and hog ring pliers are
available at most local automotive part
suppliers.
Figure 31
19/28
NTB17-109a
25. Ensure new hog rings are installed in
the hole in the seat trim, around the seat
cushion trim and seat cushion foam
wire.
Figure 32
Hole in seat trim
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TSB/Document ID: NTB17-109a
Replacement Service Bulletin Number:
MFR Communication Date: 2018-02-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SEATS
MFR Component System:
MFR Component Subsystem:
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