NHTSA ID Number: 10130492
Manufacturer Communication Number: NTB17-034e
TSB/Document Date: 2018-03-26
Summary
2013-2017 SENTRA AND VERSA SEDAN, AND 2014-2017 VERSA NOTE; CVT JUDDER AND/OR P0746/P0965 STORED This bulletin applies only to vehicles equipped with a Continuously Variable Transmission (CVT). This bulletin has been amended to add model years to Applied Vehicle, update Table B and make changes to page 116. No other changes were made. Please discard previous versions of this bulletin.
Example
Figure 4
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15. Make sure VIN or Chassis # matches the vehicle’s VIN.
16. If the correct VIN is displayed, select Confirm.
Step 15
Verify here
Step
16
Figure 5
17. Select Confirm.
Step
17
Figure 6
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18. Select TRANSMISSION.
Step
18
Figure 7
19. Select Reprogramming.
Step
19
Figure 8
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20. Follow the on-screen instructions; maintain the following conditions:
a.
b.
c.
d.
Ignition ON, with the engine OFF.
Press the Brake.
Press accelerator between ¼ and ½.
Put shift selector in R.
21. Select Start.
Step
21
Figure 9
22. When COMPLETED is displayed, select Next.
Step
22
Figure 10
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23. Operate the ignition per the on screen instructions.
Ignition status
Timer
Progress display
Figure 11
24. When OK is displayed, select Next.
Step
24
Figure 12
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25. Move the shift selector to P, then select Next.
Step
25
Figure 13
26. Operate the shift selector per the on-screen instructions.
a. Move the shift selector; P>R>N>D>P
b. Confirm the center display meter indicates the correct selector position.
27. Select Next.
Step
26
Step
27
Figure 14
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28. Find the TCM Part Number (see Figure 15) and write it on the repair order.
NOTE: This is the current Part Number (P/N).
Step
28
Step
31
Figure 15
29. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table B below.
30. Comparison results:
If there is a match, continue with the reprogramming procedure.
If there is not a match, reprogramming is not needed. Skip to ERASE MEMORY
DATA on page 116.
Table B
MODEL
YEAR
2013
Sentra
Versa
Sedan
Versa
Note
2014
2015
2016
2017
2013
2014
2015
2016
2017
2014
2015
2016
2017
CURRENT TCM PART NUMBER: 31036 3SG0A, 3SG0B, 3SG0C, 3SG9B, 3SG9C
3SR0A, 3SR0B, 3SR0C, 3SR9B, 3SR9C
9AM2A, 9AM2B, 9AM2C, 9AM9B, 9AM9D, 9AM9E
4AT0A, 4AT0B, 4AT0C, 4AT0D, 4AT9A, 4AT9D, 4AT9E
4AF6A, 4AF6B, 4AF9D
4FY0A, 4FY0B, 4FY0C
9KB1B, 9KB1C, 9KB1D, 9KB9E, 9KJ9E
3BE0A, 3BE0B, 3BE9A, 3BE9C
9KE0A, 9KE0B, 9KE0C, 9KE9C, 9KE9E
9KN0A, 9KN0B, 9KN0C, 9KN8D, 9KN8E
9KN2A, 9KN2B, 9KN2C
3VB2A, 3VB2B, 3VB2C, 3VB8C, 3VB9D
3VB6A
3VB9A, 3VB9B, 3VB9C, 3VB9E, 3WC9D
3VB4A, 3VB4B, 3VB4C, 3VB4D, 3VB7A, 3WC9E
9ME0A, 9ME0B, 9ME0C
31. Select Save.
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32. Use arrows (if needed) to view and read all precautions.
33. Check the box confirming the precautions have been read.
34. Select Next.
Step
32
Step
33
Step
34
Figure 16
35. Read the Current Part Number and Part Number After Reprogramming. They
should be different.
36. Select Next.
Step 35
These numbers
should be
different
Step
36
Figure 17
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37. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5
Volts).
38. Select Next.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during
reprogramming or TCM reprogramming may be interrupted and TCM may be damaged.
Monitor battery
voltage here
Step
37
Step
38
Figure 18
NOTE: In the next step, the reprogramming process will begin when Start is selected.
39. Select Start.
Monitor battery
voltage here
Step
39
Figure 19
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If a screen display asking for “Please select your user group”, select USA/CANADA
Dealers.
Before reprogramming will start, you will be required to enter your User Name and
Password.
The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
If you do not know your User Name and Password, contact your Service
Manager.
Figure 20
40. Wait for both progress bars to complete.
Step
40
Figure 21
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41. When the screen in Figure 22 displays, the reprogramming is complete.
NOTE: If the screen in Figure 22 does not display (which indicates reprogramming did
not complete), refer to the information on the next page.
42. Disconnect the battery charger (GR8) from the vehicle.
43. Select Next.
Step
43
Figure 22
NOTE: Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report. Continue with the reprogramming procedure on
page 110.
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If reprogramming does not complete and the “!?” symbol displays as shown in
Figure 23:
Check battery voltage (12.0 –
15.5V).
Ignition ON, engine OFF.
External Bluetooth® devices are
OFF.
All electrical loads are OFF.
Select Retry and follow the on
screen instructions.
NOTE: Retry may not go
through on first attempt and can
be selected more than once.
Figure 23
If reprogramming does not complete and the “X” symbol displays as shown in
Figure 24:
Do not disconnect the plus VI
or shut down C-III plus if
reprogramming does not
complete.
Check battery voltage (12.0 –
15.5V).
CONSULT A/C adapter is
plugged in.
Ignition ON, engine OFF.
Transmission in Park.
All C-III plus / plus VI cables are
securely connected.
All C-III plus updates are
installed.
Select Home, and then restart
the reprogram procedure from
the beginning.
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Figure 24
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44. Confirm the Transmission Fluid temperature judgment is OK, then select Next.
If the judgment is NG, drive the vehicle to warm the transmission until the
judgment changes to OK.
Step
44
Figure 25
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45. Follow the on-screen
instructions; maintain the
following conditions:
a. Parking brake set.
b. Ignition ON, with the
engine OFF.
c. Press the Brake.
d. Press accelerator
between ¼ and ½.
e. Put shift selector in R.
Step
46
46. Select Erase DTC.
Figure 26
47. Follow the on-screen
instructions; maintain the
following conditions:
Step
48
a. Parking brake set.
b. Ignition ON, with the
engine OFF.
c. Fully depress the
accelerator.
d. Put shift selector in R.
48. Select Start.
Figure 27
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49. When COMPLETED is displayed, select Next.
Step
49
Figure 28
50. Operate the ignition per the on-screen instructions.
Ignition status
Timer
Progress display
Figure 29
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51. When OK is displayed, select Next.
Step
51
Figure 30
52. Operate the shift selector per the on-screen instructions.
a. Move the shift selector to P; then move P>R>N>D>P.
b. Confirm the center display meter indicates the correct selector position.
53. Select Next.
Step
53
Step
52
Figure 31
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54. Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the Ignition ON.
c. Wait for DTC erase to complete.
55. Select Next.
Turn ignition ON > OFF > ON
ON
Step
55
Figure 32
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56. Verify the before and after part numbers are different.
57. Print a copy of this screen (Figure 33) and attach it to the repair order.
58. Select Confirm.
Step
56
Step
57
Step
58
Figure 33
NOTE: If you cannot print the above screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.
A copy of the screen is now saved in the CONSULT PC. It can be retrieved
and printed at a later time.
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ERASE MEMORY DATA
59. Navigate C-III plus to the screen shown in Figure 34.
Diagnosis (All Systems) > TRANSMISSION > Work support
60. Select ERASE MEMORY DATA.
NOTE: ERASE MEMORY DATA function will perform the ERASE CALIBRATION DATA
and ERASE LEARNING VALUE functions.
61. Select Start.
Step
60
Step
61
Figure 34
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62. Follow the on-screen
instructions; maintain the
following conditions:
Step
63
a. Parking brake set.
b. Ignition ON, with the
engine OFF.
c. Fully depress the
accelerator.
d. Put shift selector in R.
63. Select Start.
Figure 35
64. When the Current status
changes to COMPLETED,
select End.
Step
64
Figure 36
65. Move the shift selector to P and then turn the ignition OFF.
66. Turn the ignition ON and move the shift selector to P > N > P. Confirm the center
display meter indicates the correct selector position.
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CONFORM CVTF DETERIORTN
67. Navigate C-III plus to the screen shown in Figure 37.
Diagnosis (All Systems) > TRANSMISSION > Work support
68. Select CONFORM CVTF DETERIORTN.
69. Select Start.
Step
68
Step
69
Figure 37
70. Select Start.
Step
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TSB/Document ID: NTB17-034e
Replacement Service Bulletin Number:
MFR Communication Date: 2018-02-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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