Reference:

Date:

ITB18-004

January 25, 2018

VOLUNTARY SERVICE CAMPAIGN
2018 Q60 SPORT; POWER STEERING CONTROL MODULE REPROGRAMMING

CAMPAIGN ID #:

P8301

APPLIED VEHICLES: 2018 Q60 Sport (V37) equipped with RWD
2018 Q60 Red Sport (V37) equipped with RWD
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.

INTRODUCTION
Infiniti is conducting this voluntary service campaign on certain specific model year 2018 Q60 Sport and 2018 Q60 Red
Sport vehicles equipped with Rear Wheel Drive (RWD) to reprogram the power steering control module. This service will be
performed at no charge to the customer for parts or labor.

IDENTIFICATION NUMBER
Infiniti has assigned identification number P8301 to this campaign. This number must appear on all communication and
documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles
purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a Retailer’s inventory.

Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have
the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to
a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this applies to your vehicle.

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SERVICE PROCEDURE

IMPORTANT: Before starting, make sure:



ASIST on the CONSULT PC has been synchronized (updated) to the current date.



All C-III plus software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets applicable reprogramming data during ASIST synchronization.



A screen print for Warranty documentation can be done from the CONSULT PC during this process while still
connected to the vehicle.



The CONSULT PC is connected to the internet via a cable or Wi-Fi.
 Later in the procedure you will be required to enter your User Name and Password.
 The CONSULT PC must be connected to the Internet.
 If you do not know your User Name and Password, contact your Service Manager.

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1. Open the driver door.

Figure 1

IMPORTANT: The “Shipping Mode” must be turned OFF (White Storage Switch PUSHED-IN) to complete the
power steering control module reprogramming.

2. Verify the vehicle is out of “Shipping Mode”.
a. Remove the fuse box cover on the driver
side dash side finisher.
b. Push-in the Storage switch (white square
button).

Fuse Box
Cover

Storage
switch

Figure 2

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3. Connect the plus Vehicle Interface (plus VI) to the vehicle.


Make sure to use the correct VI for C-III plus (plus VI).
CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is loose during
reprogramming, the process will be interrupted and the Power Steering Control Module may be damaged.

4. Connect the AC Adaptor to the CONSULT PC.
CAUTION: Be sure to connect the AC Adaptor. If the CONSULT PC battery voltage drops during
reprogramming, the process will be interrupted and the Power Steering Control Module may be damaged.

5. Connect the GR8 (battery charger) to the vehicle 12V battery.


Set the GR8 to the ECM power supply mode.
CAUTION: Be sure the battery charger is connected securely to the battery. Make sure the battery voltage
stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during
reprogramming, the Power Steering Control Module may be damaged.

6. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI.
CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves are within range
of the CONSULT PC and the VI during reprogramming, reprogramming may be interrupted and the Power
Steering Control Module may be damaged.

7. Turn the ignition ON with the engine OFF.


The engine must not start or run during the reprogramming procedure.

8. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI,
seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery voltage stays between
12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during reprogramming, the
Power Steering Control Module may be damaged.

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9. Turn ON the CONSULT PC.
10. Select CONSULT-III plus (open C-III plus).
11. Wait for the plus VI to be recognized.


The Serial number will display when the plus VI is recognized.

Plus VI is
recognized

Figure 3
12. Verify CONSULT-III plus is updated to version 73.50 or higher.
Step
12

Figure 4

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13. Select Diagnosis (All Systems).

Step
13

Figure 5
14. Check for DTCs.


If there are any DTCs other than EPS/DAST 3 DTCs; diagnose, perform repairs, and erase DTCs before
continuing.



If only EPS/DAST 3 DTCs are stored, select ERASE.



If no DTCs are stored, continue to the next step.

Erase

Figure 6

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15. Return to the home screen; select Home and then Yes.

Step
15

Figure 7
16. Select Re/programming, Configuration.

Step
16

Figure 8

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17. Use arrows (if needed) to view and read all precautions.
18. Check the box confirming the precautions have been read.
19. Select Next.

Step
17

Step
18

Step
19

Figure 9
20. If the screen in Figure 10 displays, select Automatic Selection (VIN).


If the screen in Figure 10 does NOT display, skip to Step 21.

Step
20

Example

Figure 10

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21. Make sure VIN or Chassis # matches the vehicle’s VIN.
22. If the correct VIN is displayed, select Confirm.

Step 21 Verify
here

Step
22

Figure 11
23. Select Confirm.

Step
23

Figure 12

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24. Select EPS/DAST 3.

Step
24

Figure 13
25. Select Reprogramming.

Step
25

Figure 14

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26. When you get to the screen shown in Figure 15, confirm reprogramming is needed as follows:
A. Find the Power Steering Control Module Part Number and write it on the repair order.
NOTE: This is the current Part Number (P/N).

Step
26 A

Step
27

Figure 15
B. Compare the P/N you wrote down to the numbers in the Current Power Steering Control Module Part Number
column in Table A below.


If there is a match, continue with the reprogramming procedure.



If there is not a match, reprogramming is not needed or it has already been done. Confirm this campaign
applies to the vehicle you are working on.

Table A
MODEL

CURRENT POWER STEERING CONTROL MODULE PART NUMBER: 28500 -

2018 Q60 Sport

5CA2C

27. Select Save.

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