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NHTSA ID Number: 10128353

Manufacturer Communication Number: 37H8 - Bulletin

TSB/Document Date: 2018-02-05


Summary

Over time, affected vehicles may develop gearbox noise due to an insufficient supply of oil within the gearbox.


Hand-tighten all bolts first, starting with bolts
, then bolts , in sequence.

Follow the
sequence:

installation

and

tightening

o

First hand tighten bolts : Tighten
the bolts to 40 Nm.

o

Then hand tighten bolts : Tighten
the bolts to 40 Nm.

Insert the driveshaft with the flexible disc on
the bevel box flange shaft. When positioning,
make sure that the seal in the
centering bushing is not damaged.

Attach the driveshaft to the bevel box flange
and install the bolts . Tighten the
bolts to 50 Nm + 90°.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 38 of 52

Attach the bevel box heat shield .

Tighten the lower bolt with the threaded stud
to 40 Nm.

Tighten the upper bolt to 20 Nm.

Reinstall the subframe:

Slowly raise the subframe up into position just
enough to reconnect the steering gear
electrical harness and reinstall the steering
gear heatshield.

The removal of the locating pins is reverse of
installation, noting the following:
o

Only remove one locating pin at a time
and replace each with a new bolt.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 39 of 52

Reinstall the steering gear electrical harness
fastener.

Reconnect the wiring harness onto the
steering gear .

Route all wiring and harness connections,
around the subframe the remainder of the way.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 AudieBay logo of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 40 of 52

Reconnect the connectors onto the
steering gear.

Route the electrical connector and harness for
the oil level sensor through the subframe.

Reinstall the bolts and install the
heat shield onto the steering gear.

Lift the subframe further and carefully install
the subframe onto the locating pins .

Make certain that the locating pins do not
move during the reinstallation of the subframe
or the vehicle alignment may be compromised.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 41 of 52

Install the new subframe bolts
in order. Tighten to 70Nm + 180° turn.

Only remove one locating pin and install one
subframe bolt at a time.

Install new subframe bolts in
order and tighten to 50Nm +90° turn.

For Vehicles with Level Control System Sensor:

Reconnect the connector to the Left Front
Level Control System Sensor -G78- and/or
Right
Front
Level
Control
Sensor
-G289-.

Install the pendulum support with new bolts
on the transmission.

Tighten the new bolts to 50Nm + 90°.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 42 of 52

Install new hex nuts onto the right and left
coupling rod .

Tighten the coupling rod nuts to 65 Nm.

Install the new ball joint nuts on the
left and right side of the vehicle.

Tighten the nuts to 100 Nm.

Reinstall the exhaust system bracket onto the
subframe and tighten the bolts to 23
Nm.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and AudieBay logo Canada. All Rights Reserved.
May 2017

34H8 Page 43 of 52

Reinstall the selector lever cable.

The selector lever cable lock washers and Orings must be replaced. Install new
cable lock washers.

Adjust the selector lever cable if necessary.

Reconnect the connector for the Oil Level
Thermal Sensor -G266- .

Install a new bolt for the universal joint
and tighten the bolt to 20 Nm + 90°.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 44 of 52

Reinstall the footwell trim panel and install the
nuts .

Remove the securing tape from the steering
column and verify no residue was left.
If tape residue exists, clean the surface with a
suitable cleaner.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 45 of 52

Reinstall the starter . Tighten the bolts to 40Nm, and reconnect electrical
connections to the starter.

If equipped, reconnect the ground connection.

Connect the connector from the DSG
Transmission Mechatronic -J743- as follows:
o

The arrow on the Mechatronic
must line up with the connector
as well as with the tab .

o

Connect the connector carefully
all the way and then turn the lock
clockwise in the direction of .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2017 AudieBay logo of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 46 of 52

If equipped, reinstall the nut and bolt
on the coolant pipe and tighten to 9 Nm.

Reinstall the transmission coolant valve and
tighten the bolts to 9 Nm.

Reinstall the electrical connector

Reinstall the coolant hoses and reconnect the
clamps .

Remove the -3094- coolant hose clamps.

Reinstall the battery tray and tighten the
fasteners to 9 Nm.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 47 of 52

Reinstall the battery, reinstall the hold down
clamp and tighten the hold down clamp
bolt to 15 Nm.

Reconnect the positive battery cable terminal
and tighten the nut to 6 Nm.

Reconnect the negative battery cable and
tighten the nut to 6 Nm.

Reconnect all wiring harness connections and
ventilation tubes, if equipped.
NOTE

For vehicles with trunk mounted batteries, reconnect
the negative terminal. The battery will still be
installed in trunk mounted applications.

Carefully reinstall the air filter housing .

Reconnect the vacuum hose .

Reconnect the clamp .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 48 of 52

Reinstall the coolant hose .

Connect the locking mechanism on
the air guide upper section .

Reinstall the bolts and tighten to 6
Nm.

Reconnect the locks and reinstall the
cover .

Reinstall the engine cover.

In order to prevent causing damage, do not hit
the engine cover with your fist or tool.

Position the engine cover while paying
attention to the oil filler tube and oil dipstick.

Press the engine cover into the rubber
grommets on the left side first, then into the
ones on the right side.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 49 of 52

Top off the coolant reservoir to account for any
coolant lost during removal of the transmission
cooler lines.

Verify the DSG transmission fluid level using
ODIS test plan. Add fluid as necessary.

Recheck coolant level after the engine is
warm.

Reinstall the front and rear noise insulation.

Connect the ODIS diagnostic tester and clear
any faults found.

Adapt and code the new Mechatronics as
needed.

For vehicles with a vehicle level sensor,
perform the basic setting for the wheel
damping electronics. Refer to Vehicle
Diagnostic Tester.

Reset all customer convenience settings (onetouch power windows, clock, radio presets,
etc).

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 50 of 52

Proceed to Section C

Section C – Campaign Completion Stamp

Once the campaign has been completed,
the technician should stamp the repair
order.

Stamps are available for ordering through
the Compliance Label Ordering Portal.
Proceed to Section D

Item#: AUD4927ENG

-OR-

Item # AUD4927FRE

Section D - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP).

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and AudieBay logo Canada. All Rights Reserved.
May 2017

34H8 Page 51 of 52

Appendix A – Warning and Safety Precautions
WARNING

Risk of injury and accident by accidentally engaging a selector lever position with the engine running.

Move the selector lever into “P” and set the parking brake before working on a running engine.

Risk of injury if the engine starts automatically in vehicles with a Start/Stop System.

o

For vehicles with an activated Start/Stop System (recognizable from a notification in the instrument
cluster), the motor can be started automatically if needed.

o

Always make sure the Start/Stop System is disabled when working on the vehicle (ignition switched
off, if needed, turn the ignition back on).

There is a risk of an accident due to distractions and improperly secured testing equipment. Always secure
testing equipment to the rear seat with a strap and have a second technician operate it in the rear seat.
o

Risk of the front passenger airbag deploying during an accident. Technicians should not operate
testing equipment from the front passenger seat during a road test.

o

Operating testing equipment while driving is a distraction.

o

Testing equipment that is not secured properly increases the risk of personal injury.

CAUTION

Risk of destroying electronic components when disconnecting the battery. Follow the steps when
disconnecting the battery.

Always turn off the ignition before disconnecting the battery.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2017 Audi of America, Inc. and Audi Canada. All Rights Reserved.
May 2017

34H8 Page 52 of 52

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TSB/Document ID: 37H8 - Bulletin

Replacement Service Bulletin Number:

MFR Communication Date: 2017-05-25

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

MFR Component System:

MFR Component Subsystem:


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