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NHTSA ID Number: 10127595

Manufacturer Communication Number: GCI-A0225-12

TSB/Document Date: 2018-01-29


Summary

GENERAL CONSUMER INFORMATION PERTAINING TO AN OWNER'S MANUAL


12

13

LP (propane) Tank remote Fill and Breather
Located under the driver side rear bumper of the vehicle, beside the tire carriereBay logo.
NOTE: Only fill your propane tank to 80% capacity.

Driver’s Side Furnace Vent
Located on the driver’s side next to the water heater this vent is the exhaust and fresh air return for
your furnace. NOTE: For maximum efficiency of your furnace this vent should be free from
obstruction. This vent is hot when operating

Driver’s Side Exterior Shower Compartment (Optional)
Located beside the vehicle fuel fill door, this compartment contains a retractable shower head and
hot and cold water taps. NOTE: When winterizing your Motorhome be sure to winterize this tap
and the shower hose.

Driver’s Side Water Heater Vent
Located mid body on the driver side, this vent gives you access to the exterior working components
of the water heater.

NOTE: Keep this vent clear from all obstructions.
14

Driver’s Side Sewer Hose Compartment
Located under the driver’s side running board. Access is through the sewer dump valve door, remove
the white screw cap on the right hand side.

Driver’s Side Sewer Dump Valves
Located in the driver’s side running board door. These dump handles allow you to dump your gray
and black waste tanks.
NOTE: Dump your black water first to allow your gray water to flush the black water through
the hose.

Driver’s Side Fridge Vents
Located center on the Driver’s side panel. These vents allow for air flow for your fridge coils, which
help with the cooling process of the fridge.
NOTE: Ensure that these vents are free from all obstructions.

15

Passenger’s Side Fresh Water Holding Tank Fill
Located inside the potable water door next to the passenger sliding door.

Passenger’s Side Exterior 110-Volt Plug
Located on the passenger’s side exterior rear panel, this plug will only function if power is supplied
through the generator or shore power.

Passenger’s Side Exterior Porch Light
Located in the centre upper section of the passenger’s sidewall, this light is controlled by the switch
on the kitchen end gable.

Coach & Chassis Batteries
The coach battery is located under the hood of the vehicle, it is an Interstate SRM 27 series deep
cycle battery. This battery operates the Motor Home portion of your vehicle.

The chassis battery as supplied by SprintereBay logo is located under the driver floorboard. See your
SprintereBay logo manual for details.

16

TRAVEL PREPARATION
Before You Leave
Prior heading off on your adventures, you should always check to ensure that:
- The LP (propane) gas is off at the main valve
- All black and gray wastewater tanks are empty and closed.
- All electrical cords and exterior hoses are stored back into their respective compartments
- chassis fluid levels are at recommended levels
- chassis tire pressure levels are at recommended levels
- Chassis exterior lighting is functional
- All exterior components are secure and closed
- the refrigerator power switch is changed to 12-Volt
(The 12volt/ DC system is there to maintain the coolness of the refrigerator while in
motion. The
Refrigerator should have been cooled on propane or AC electric before filling it and
leaving on you trip.)
- All interior compartments and drawers are closed and locked into position
- All interior components are secure and in place
- The furnace control switch on the thermostat is off
- The TV swing up is locked into a position
- The site is left in better condition than when you arrived.
While In Motion
It is not recommended that you use any of your appliances while in motion. Warning: Do not use
any LP (propane) gas appliances while in motion. While you are in motion, you will have power to
all 12-Volt components such as the dome lights, water pump, roof vent, 12-Volt receptacle, TV, and
DVD. You will not have power to the microwave, 110-Volt receptacles, coffee maker and roof air
conditioner unless your vehicle is equipped with an inverter.
Upon Arrival at Your Site
Once you arrive at a site, please ensure that:
- Your motorhome is parked in a level position so that your components will be at their
optimum performance (place a bubble level in the freezer shelf of the refrigerator to use as a
base and level your unit according to this)
- all exterior vents are clear from obstructions
- the black and gray water waste tank valves are closed
- Hook up your 110-Volt power cord to your coach and then to the site receptacle (if
supplied at site)
- hook up your fresh water line to the city water pressure connection (if supplied at site)
(It is recommended for pressurized city water that a water regulator be used.)
- Turn the LP (propane) gas on
- Turn the refrigerator switch power to LP (propane) gas selection or 110-Volt power (AC).
- Turn the water heater on (Before turning it on, make sure the water heater is filled with
water)
- Connect park cable and telephone jack (if supplied)

17

MOTORHOME SYSTEMS
LP (propane) Gas System
Your motorhome is equipped with a Liquid Propane (LP) gas system that provides fuel to the
appliances (refrigerator, cook top, water heater, furnace, and generator.)
The storage tank is located under the chassis, in between the hitch mounting plates.
The main shut-off valve is operated electronically by the switch located in the driver’s outside
component compartment. (Ensure this switch is on before operating appliances.)
The filler valve and bleeder valve for the LP (propane) gas is located on the driver side under the rear
bumper.
The LP (propane) gas regulator is located on the propane tank under the vehicle. LP (propane) gas
regulators must always be installed with the diaphragm vent facing downward. Regulators that are
not in compartments have been equipped with a protective cover. Make sure that the regulator vent
faces downward and that the cover is kept in place to minimize vent blockage that could result in
excessive gas pressure causing fire or explosion.
The LP (propane) tank gauge is located on the monitor panel at the top of the appliance cabinet.
Warning: Do not bring or store LP (propane) gas containers, gasoline or other flammable liquids
inside the vehicle, because a fire or explosion may result. LP (propane) gas containers should not be
placed or stored inside the vehicle, as LP (propane) gas containers are equipped with safety devices
that relieve excessive pressure by discharging gas into the atmosphere.
Warning: It is not safe to use cooking appliances for comfort heating. Cooking appliances need fresh
air for safe operation. Unlike homes, the amount of oxygen supply in the unit is limited due to the
size of the vehicle. Proper ventilation when using the cooking appliance(s) will avoid dangers of
asphyxiation. It is especially important that cooking appliances not be used for comfort heating as
the danger of asphyxiation is greater when the appliance is used for a long period of time. Therefore,
before operation, be sure to open a source of ventilation.
Warning: Do not use portable fuel burning equipment, including wood and charcoal grills and
stoves inside the motorhome. The use of this equipment inside the recreational vehicle may cause
fire or asphyxiation.
DO NOT FILL LP (propane) CONTAINER TO MORE THAN 80% CAPACITY. Overfilling the
LP (propane) gas container can result in uncontrolled gas flow, which can cause fire or explosion. A
properly filled container will contain approximately 80% of its volume of LP (propane) gas.
If you smell gas:
1.
2.
3.
4.
5.
6.

Extinguish any open flames, pilot lights and all smoking materials.
Do not touch any electrical switches.
Shut off the gas supply at the tank valve or gas supply connection.
Open all the doors and other ventilating openings.
Leave the area until the odour clears and you are sure there is no further risk to you or others.
Have the gas system checked and leakage source corrected before using again.

18

LP (propane) Remote Off/On Switch
Located in the Driver Side Component compartment. This switch activates the 12-volt electric
solenoid.

How to Use the LP (propane) Appliances
Turn your red key disconnect switch to the on position. (Located in the small driver side ottoman
door in the TS.) Turn your electric propane valve switch to the on position. (Located in the exterior
component compartment).
Cook Top
The vehicle is equipped with a Two-Burner Flush Mount Cook Top located in the kitchen counter
top.
1) Lift the glass cover.
2) Turn the selected burner knob counter clockwise to maximum.
3) Depress the burner knob. (this will open the gas flow)
Warning: this knob should only be depressed for a couple of seconds before the igniter is
applied.
4) Ignite the burner using a lighter, match or other suitable ignition device. (The igniter should be
placed close to the burner discharge.) (If your vehicle is equipped with the SMEV cook top you
will have an igniter.)
5) Keep the burner knob depressed for several seconds after ignition.
6) Turn the burner knob to adjust the flame to the appropriate heat setting.
When you have finished using the cook top, turn the burner knob to the off position allow the burner
to cool before closing the cook top cover. (See your Cramer/Dometic or Smev instructions for more
complete details: Cooking, cleaning & maintenance)
It is recommended that the Fantastic Fan be used for ventilation when this appliance is in use.
Dometic

Smev

19

Furnace
Your vehicle is equipped with a 16,000 BTU Suburban LP (propane) gas Auto Ignition Furnace. The
furnace is located below the below the refrigerator.
1) Select Heat with the mode button on the thermostat. (Thermostat is located above the TV.)
2) Using the up and down arrows select the desired temperature. The Furnace will auto ignite and
cycle through fan and heating. The furnace will cycle keeping the desired temperature.

Refrigerator
Your vehicle is equipped with a NORCOLD three way 6.3 cubic foot fridge [LP (propane) gas, AC
& DC].
Note: 12 volt power must be present for your fridge to function.
For best cooling results allow the fridge to cool for 8 hrs on LP (propane) gas or AC power
before loading the fridge.

1) Turn on the refrigerator by pushing the ON/OFF button on the center control panel. Turn off the
refrigerator by pushing and holding the button for a few seconds.
2) Press the MODE button till you reach your desired mode of cooling. If you choose AUTO, your
fridge will choose AC or 120 volt first. If AC is not available it will choose LP gas. If LP gas is
not available it will choose DC or 12 volt.
3) Press the TEMP SET button the temperature 1-9 will be displayed, press temp button and hold
until the desired temperature is displayed. 1 is the warmest 9 are the coldest.
Note: For the best cooling results your vehicle should be level and the exterior refrigerator
vents free from obstructions.
Note: See the Norcold fridge manual for complete instructions.

20

Water Heater
Your vehicle is equipped with a 6 gallon LP (propane) Suburban gas Auto Ignition Water Heater.
The water heater is located in the cabinet next to the furnace.
1) Check your by-pass valve located in the cabinet door next to the furnace. The valves at the top
(red line) and bottom (blue line) of the water heater should be open. The valve between the top
and bottom valve should be closed. The valves are open if the handle lines up with the water line,
and are closed when making a T with the water line.
SUMMER USEABLE
WINTER NOT USABLE

\
2) Ensure the water heater is full of water. To check this open the water heater vent on the exterior

of the coach and lift the pressure relief valve, water should flow out of the spigot.
3) Fill your water heater by running your water pump or hooking a pressurized source onto the city

water hook up. You will have to open a hot water tap in the vehicle to allow the air from the hot
water tank to escape while the tank fills with water (this can also be done by opening the pressure
release valve on the water heater until water flows out of the spigot).
4) Once the water heater is full turn the water heater switch located above the microwave to the on

position.
Note: Your LP (propane) gas appliances may not light on the first try. There may be air in the
LP (propane) gas lines that will dissipate as the gas pressurizes the lines.
Fresh Water System
The water system built into your motorhome provides full service similar to the system in your
home. A 12-Volt self-priming pump draws pressurized water from the fresh water tank to all cold
faucets and the water heater. An automatic pressure switch located in the water pump maintains a
positive line pressure between 20 to 30 p.s.i. The fresh and gray water tanks are located underneath
the floor. The black water tank is located above the floor under the toilet and shower pan.
Filling the Fresh Water Tank
1) Open the passenger side potable water door.
2) Remove the large white cap from the backside of the kitchen cabinet.
3) Insert a garden hose into the fill opening.
4) Turn the water source on to a medium flow rate, a high pressure flow will cause water to out of
the fill opening.
5) Monitor the fill level using the FRESH button on the monitor panel located above the
microwave. Do not over fill this tank. You may also see water coming out through the fill tube or
air vent screen this also indicates the tank is full.
6) If you feel you have over filled your fresh water tank drain some of the water off by using the
drain spigot located on the tank, under the passenger side running board. (See photo page 10 for
approximate location.)

21

NOTE: If you notice water running out from underneath the van when filling the tank, there is a
drain spigot on the fresh water tank to ensure it is closed.
City Water Connection
The city water connection is located in the driver’s side component compartment. The city water
connection is a convenience for you when you have access to an outside water source. When
hooking up the city water connection you should make sure that the water pump switch is turned off
and that all water faucets are closed.
1)
2)
3)
4)
5)

Open the driver side component compartment
Remove the plastic insert from the city water connection.
Attach a garden hose to the connection, ensure the fitting is tight
Turn the water source on to a medium pressure.
Check for leaks at the city water connection. (you may have to tighten this connection)
6) Check for leaks under the vehicle under pressure, your low point drain valves may be open.
(located above the fresh water tank drain)

NOTE: In different areas the water pressure may vary. It is advisable to use a water pressure
regulator because excessive pressure may result in water-line damage. The city water system
bypasses the fresh water holding tank and feeds the water lines directly so that you will not have to
use the water pump. To disconnect the city water system, first turn off the water source, then open a
faucet to relieve some of the pressure in the lines (if you do not open a faucet to relieve some of the
pressure, when you unhook the water line, water may spray out), then unhook the water line.
Water Pump
The Sure Flo water pump is located in the cabinet below the sink in the bathroom. To activate the
water pump use the switch at the bottom of the monitor panel beside your microwave.

22

Trouble Shooting
If the pump will not prime, please check:
- to make sure there is water in the holding tank
- to make sure that the battery is not run down
- for kinks in the inlet water line
- for leaks at inlet fittings (if air is leaking into inlet fittings, tighten fittings or apply clamps as
necessary)
- for clogged lines
- The inline flow filter, on the inlet side of your water pump.
If the water pressure drops:
- make sure faucet aerators are clean
- check to make sure there is water in the holding tank
- check to make sure the battery is not run down
- check faucets and connections for leaks.
If the pump runs when there is no apparent demand for water:
- make sure there is water in the holding tank
- check all faucets and fixtures to make sure they are all shut off and not leaking
- check line for leaks.
Toilet
Please refer to the manufacturer’s operating instructions.
Toilet Trouble Shooting:
1. Water keeps running in the bowl:
- check to see if all the levers are turned all the way back. Sticking may be caused by foreign
material on the waste valve blade seal at the bottom of the bowl. If the problem persists, you may
need to replace the water valve.
2. The Toilet leaks, there is water on the floor:
- if the leak is in the back of the toilet, check the water supply line connection and refer to the
manufacturer’s installation instructions. If the leak is at the toilet flange area (where the toilet
mounts to the floor), check the toilet flange nuts for tightness.
3. Poor flush pressure:
- The levers must be held fully open during the flush. A good flush should be obtained within 2 to 3
seconds. If the problem persists, remove the water supply line and check the water supply. The
water supply rate should be at least 10 litres/2.5 gallons per minute to ensure an adequate flush.
Shower
To protect the surface of your ABS plastic shower pan, it is recommended that a rubber shower mat
be placed in the shower pan. Use a non-abrasive cleaner to clean your shower compartment. NOTE:
Do not use highly concentrated or high acid content household cleaners, as these may damage the
shower compartment.
1) Remove the shower pan floor carpet.
2) Velcro the side window removable shower curtain into place.
3) Slide the shower curtain across the door opening.
23

4) Adjust the water temperature to the desired level.
5) Lift the center flow lever between the taps.
It is recommended that the fantastic fan be run while shower is in use to remove humidity.
It is recommended that the bathroom be wiped down after the shower has been used. This will help
prevent mildew and other residues from forming on shower walls.
Waste System
The Plateau is equipped with three waste tanks.
1) Black water tank located above the floor of the van directly under the toilet. Only the toilet water
and solid waste enter this tank. This tank is approximately 12 gallons or 45.4 liters.
2) Gray water tanks are located under the driver side of the vehicle. This tank handles wastewater
from the sinks and the shower. This tank is approximately 35 gallons or 132 liters.
Before using your waste holding tank, deodorize it by adding one gallon of water and commercial
tank deodorizer through the toilet.
Draining Waste Holding Tanks
1) Open the dump valve door located on the driver side running board.
2) Remove the white cap located on the right hand side of the opening.
3) Remove the sewer hose from behind the white cap.

4) Press in the black and gray dump valve handles to ensure the valves are closed.
5) Remove the black termination cap.
6) Connect the sewer hose to the drain outlet, and put the opposite end into an appropriate sewer
dump outlet.

7) Open the termination valve on the solid waste holding tank. Black handle. Once this tank is
empty, then open the valve for the gray waste tank Gray handle. A garden hose may be left running
into the toilet with the valve open to further rinse the tank and sewer hose.
8) Close the termination valves and replace the cap and store your sewer hose back in the canister.

24

Deodorize the empty tank by adding one gallon of water and commercial holding tank deodorizer
through the tank.
NOTE: If the black water holding tank is allowed to overfill, the overflow may back up through the
toilet drain.
NOTE: If the gray water tank is allowed to overfill, the overflow may back up through the shower
drain.
If you are using a sewer hook up in a RV park, keep the valve closed until the holding tank is at least
partially full, then drain. The large quantity of waste flow will provide more effective drainage and
reduce tank stoppages.
NOTE: It is important to clean your monitor probes in your holding tank to ensure their reliability.
See your RV dealer for suggested cleaning solutions.
Winterizing
1) Drain your fresh water tank. The fresh water tank is located under the passenger side running
board (see page 10 for approximate location). Open the drain spigot by turning the top lever and
let the water drain (There may be a small amount of water left in the tank after it is drained.).

2) Drain your hot water tank. This is done by removing the Anode rod at the bottom of the water
heater tank on the outside of the vehicle. The Anode rod is a 1 1/16” nut. Loosely reinstall the
anode rod after the water heater is drained, this will prevent dust and insects from entering the
heater while in storage
SUMMER

WINTER

3) Turn the water heater bypass valves located in the cabinet beside the refrigerator inside of the

vehicle to the winter position. The valve handle at the top of water heater on the red line should be
closed, the valve at the bottom of the water heater on the blue line should be closed. The valve in
between where the red and blue lines connect should be open. (The valves are closed when the
handle of the valve makes a T with the water line.)
25

4) Remove the water line from the inlet side of the water pump. (This is the clear plastic line going
into the filter.) Connect a siphon hose to the inlet side of the water pump place the other end in a
container RV Non toxic antifreeze. Turn on your water pump.

NOTE: Siphon hose consists of 25” of ½” clear tubing with a fitting to attach to the water pump.
(Can be purchased through a RV dealer).
5) Open the kitchen and bathroom faucets one at a time allowing the antifreeze to flow through both
the hot and the cold sides. Be sure to also open the toilet valve and exterior shower faucet. Turn off
the water pump and disconnect the siphon hose, reattach the original fitting.
6) Pour ½ cup of anti freeze down each drain (Kitchen sink, bathroom sink and shower drain.)
7) Fully charge your auxiliary and turn off and remove the red key disconnect. The Red Key
Disconnect is located under the Driver Side seat below the TV.

8) Turn you thermostat to the off position using the mode button.
9) Turn your propane tank off.
10) Place your fridge door in a slightly ajar position.

123

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TSB/Document ID: GCI-A0225-12

Replacement Service Bulletin Number:

MFR Communication Date: 2017-12-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

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  • 【Comprehensive Full Systems Diagnostic】 The Ediag Elite obd2 scanner bluetooth supports full system In-Depth diagnosis. It can read/clear fault codes, read real-time data/freeze frame, module information, and perform testing and reset functions for ECM, BCM, ABS, SRS, TPMS, TCM, BMS, SAS, A/C & RTM systems ect. It works with most car models after 1996, cover more than 150+ car brands. Supports 22 global languages for your convenience(EN, FR, ES, DE, IT, RU, PT, JP, TU...)
  • 【Powerful Bidirectional Scan Tool & Active Test】 The obd2 code reader for Ediag Elite can perform real time active test that can send commands to the vehicle’s ECU to drive the actuators to work, such as turn on the radiator fan, modulate the throttle, open/close windows, etc. It can help you quickly find out the bad components and the cause of the fault, which can save you a lot of time. With BT 5.2 wireless connectivity, you can enjoy wireless diagnostics up to 33 feet.
  • FCAeBay logo AutoAuth & CANFD Compatibility】 Ediag Elite scan tool offers support with FCAeBay logo Gateway Access, allowing you to perform protected functions on FCAeBay logo vehicles, including ChryslereBay logo, DodgeeBay logo, JeepeBay logo, Alfa RomeoeBay logo, FiateBay logo vehicles, etc.(Note:just allows you to access the FCAeBay logo, but need to have your own FCAeBay logo account) Supports the CAN-FD protocol, provide high-speed vehicle diagnostic communication and data transfer, working perfectly on GM vehicles produced after 2020, saving $100 to buy a CAN FD adapter.

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

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