NHTSA ID Number: 10126533
Manufacturer Communication Number: CC-17-00-29
TSB/Document Date: 2017-12-22
Summary
Baseline 1030 Firmware Release (update and install procedure) (revised with VIN list)
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
PRIORITY: All Revero
APPLICABILITY: MY17 and MY18 Revero (See attached VIN list)
MARKET REGION: North America
PURPOSE: This document will be used as a reference guide for technicians to update a vehicle to
Baseline 1030, software and hardware as needed.
Flash reprogramming allows the control module software to be updated without replacement of the
control module hardware. This flash calibration update for the Revero and specific control modules is
released as field update procedure as described in the respective service bulletin.
Software and firmware updates will be scheduled as part of Karma Automotive continuous improvements
process.
The Karma Sync tool will allow the technician to display the current software identification and
cross reference them to any that will be included in the latest updates.
Central Infotainment Unit flashing will occur over the air, TSS is required to be notified prior to this step.
REQUIREMENT: There is a component of this Baseline release which will be performed Over the Air.
this will require creating a technical services support (TSS) case as soon as the vehicle arrives at the
dealer. Please schedule this baseline install and begin the action early in the workday to allow
sufficient time to contact and activate this over the air update through the TSS group.
NOTICE!
The vehicle should have the High Voltage battery
charged. If the State of Charge is 15% or less, when
placed in Ready Mode, the vehicle generator may turn on at any time during the flash process. Therefore
we recommend the state of charge is 25% or greater before beginning the flash procedure, or five (5)
miles of EV range.
NOTICE!
Have a 12V power supply available to use on every Revero during flashing of modules, there are no
exceptions to this. Vehicle 12V battery voltage must be maintained greater than 12.5V while flashing
the control modules.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 1 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
Note: Remove the Karma Sync Equipment. Before the CIU is updated ensure nothing is plugged into
the OBD II port. This includes the WDI - remove this, otherwise the TPI will cycle on and off, this is
expected behavior. However, this will interrupt the update. The Karma Sync is also not needed for this
over the air (OTA) update.
STEP 1
All BL1030 Hardware
installation complete
STEP 2
Contact Karma TSS so
Over-the-air Update can to
be sent to vehicle
STEP 3
Follow Instruction
provided to update vehicle
with Karma Sync
NOTICE!
STEPS MUST BE PERFORMED IN THIS ORDER TO AVOID FIRMWARE INSTALLATION ISSUES
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 2 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
Overview:
1. Perform all required action as per bulletins (VIN specific) CC-17-20-14, CC-17-60-27, CC-17-90-12,
CC-17-90-13, CC-17-94-24 - Contact TSS when complete
2. Place the vehicle in a safe area with good cell reception,place vehicle in Ready Mode
3. TSS will contact you within the hour
4. The TSS representative will instruct you to power down the vehicle
5. An update screen will appear, you should accept and this will install the first packet of the update to
the vehicle. this should take about three (3) minutes.
6. Verify the install by placing vehicle in Ready Mode, check the TPI screen in Vehicle>About the
firmware level should display 17.13.10.2
7. Switch the vehicle off.
8. Contact your TSS representative again this is to confirm step one of the over-the-air firmware update
9. Follow the TSS representative’s instructions
10. As before, place vehicle in Ready Mode as before in a safe location with good reception, expect to
wait about an hour.
11. TSS will contact you once more and instruct you to switch the vehicle off.
12. The install screen will display, accept this. Installation should take approximately thirty (30) minutes
13. After this time place vehicle in Ready Mode, the calibration screen will appear. using the supplied
stylus follow the calibration instruction here in this bulletin and the screen prompts.
14. Verify the firmware in the vehilce TPI again (17.13.27.3 should display).
15. Proceed to update Karma Sync as per this bulletin (this only need to happen once per service
laptop, not for every update.)
16. Complete procedure as directed in this bulletin and by your TSS representative.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 3 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
DO NOT ALLOW LAPTOP TO GO INTO SLEEP OR SCREEN SAVER MODE DURING THIS
PROCESS. TURN OFF SCREEN SAVER IF NECESSARY AND ENSURE THE LAPTOP STAYS
AWAKE. THE LAPTOP MUST BE PLUGGED INTO A STABLE POWER SOURCE DURING THE
PROCESS. If the vehicle goes into sleep mode while an ECU is being programmed;
the reprogramming may be unsuccessful and may cause damage
to the ECU.
All Vehicles in the field will be brought up to the latest release level of Baseline 1030 or “BL1030.”
BL1030 updates provide the following:
BECM (HV Battery): Functional enhancements introduced. Diagnostics action is improved and State of
Charge reporting also enhanced
Central Infotainment Unit (CIU): Enhancements to the diagnostics strategy introduced. Multiple
enhancements to the Bluetooth function enabled. After phone call ending, audio system reaction and
performance is also enhanced. Settings menu behavior is improved. Phone pairing has been further
refined. Wireless system connectivity is improved.
ADAS- Improvements to forward collision warning (FCW) display action
12V maintenance: this function is also improved, further enhancements and refinements introduced
Firmware Over-the-Air (FOTA): Firmware over the air capabilities have been enhanced and expanded.
Navigation: Multiple functional improvements added, display action is enhanced.
Pinning and Point-of-interest action is improved. Travel time estimation is also further refined.
Rear View (Reverse) View: Enhanced reverse guides behavior and display action.
Touch panel interface: Display, function, and response are enhanced.
HVAC- display function improved. Displayed message logic is improved. French text display is improved. Favorites set up improved. Brightness control has been improved. FM Radio display on TPI is
improved with music genre texts when available.
Instrument Panel (DIS): Improvements and enhancements for displayed text, and display enhancement during charging. Key Fob detection on the cluster messages improved reporting function. Synchronization with CIU and TPI is enhanced.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 4 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
Hybrid Control Unit (HCU): Charging functionality improved. Diagnostics enhanced. Generator function in warm conditions also improved
EVCC: Charge controller system enhancements implemented.
Solar Panel: Solar panel action enhanced
HVAC: Diagnostics enhanced. Improved HVAC response from remote preconditioning to normal action
Power Inverters:
Generator Inverter: Enhancements introduced
Traction Motor Inverters: Refinements applied for smooth power delivery
SCM: Performance enhancements for seat control introduced.
VCM-S: Enhancements to function for vehicle locking/ unlocking behavior. Interior light duration improved, for when you need to handle precious cargo in the dark.
VCM-B: Further improved diagnostics and system function
The Following page has the affected VINs for this bulletin.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 5 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
50GK41SA7HA000014
50GK41SA0HA000016
Vehicle Identification Number
50GK41SA9JA000036
50GK41SA7JA000066
50GK41SA0JA000037
50GK41SA9JA000067
50GK41SA4HA000018
50GK41SA6HA000019
50GK41SA8HA000023
50GK41SA4HA000021
50GK41SA6HA000022
50GK41SA2HA000020
50GK41SAXHA000024
50GK41SA3HA000012
50GK41SA4JA000011
50GK41SA6JA000012
50GK41SA8JA000013
50GK41SAXJA000014
50GK41SA1JA000015
50GK41SA3JA000016
50GK41SA5JA000017
50GK41SA7JA000021
50GK41SA9JA000019
50GK41SA5JA000020
50GK41SA8JA000027
50GK41SA2JA000007
50GK41SAXJA000028
50GK41SA1JA000029
50GK41SA8JA000030
50GK41SAXJA000031
50GK41SA1JA000032
50GK41SA3JA000033
50GK41SA5JA000034
50GK41SA7JA000035
50GK41SA2JA000010
50GK41SA2JA000038
50GK41SA4JA000039
50GK41SA6JA000009
50GK41SA0JA000040
50GK41SA2JA000041
50GK41SA4JA000042
50GK41SA6JA000043
50GK41SA7JA000004
50GK41SA0JA000006
50GK41SAXJA000045
50GK41SA1JA000046
50GK41SA3JA000047
50GK41SA5JA000048
50GK41SA7JA000049
50GK41SA5JA000051
50GK41SA3JA000050
50GK41SA7JA000052
50GK41SA0JA000054
50GK41SA2JA000055
50GK41SA4JA000056
50GK41SA6JA000057
50GK41SAXJA000059
50GK41SA8JA000058
50GK41SA6JA000060
50GK41SA8JA000061
50GK41SAXJA000062
50GK41SA1JA000063
50GK41SA3JA000064
50GK41SA5JA000065
50GK41SA0JA000068
50GK41SA2JA000069
50GK41SA9JA000070
50GK41SA2JA000072
50GK41SA6JA000074
50GK41SA8JA000075
50GK41SAXJA000076
50GK41SA1JA000077
50GK41SA3JA000078
50GK41SA5JA000079
50GK41SA1JA000080
50GK41SA3JA000081
50GK41SA5JA000082
50GK41SA7JA000083
50GK41SA9JA000084
50GK41SA2JA000086
50GK41SA4JA000087
50GK41SA8JA000089
50GK41SA4JA000090
50GK41SA6JA000091
50GK41SA8JA000092
50GK41SAXJA000093
50GK41SA1JA000094
50GK41SA3JA000095
50GK41SA5JA000096
50GK41SA7JA000097
50GK41SA9JA000098
50GK41SA0JA000099
50GK41SA3JA000100
50GK41SA5JA000101
50GK41SA0JA000104
50GK41SA6JA000107
50GK41SAXJA000109
50GK41SA1JA000113
50GK41SA3JA000114
50GK41SA0JA000023
50GK41SA6JA000026
50GK41SA8JA000044
50GK41SA2JA000069
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 6 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
The target software should be as indicated in the table below.
Record the software IDs displayed on the Karma Sync workshop tester. before you begin.
Control Module Name
Software Version ID
after BL1030 update
Accessory Power Module
0311-01-02
Advance Driver Assistance System (ADAS)
0381-00-38
Battery Energy Control Module (BECM)
0156-04-49
Engine Control Module (ECM) (Cal ID)
0121-09-01
Central Infotainment Unit (CIU)
17.13.27.3
Door Module Right
0431-00-22
Door Module Left
0421-00-22
Heat/Ventilation Air Conditioning (HVAC)
0162-02-48
Hybrid Control Unit (HCU)
0111-0C-62
Memory Seat Module (MSM)
0441-02-08
Power Inverter Module for Generator
0301-06-30
Power Inverter Module for Traction (Motor 1)
0281-06-36
Power Inverter Module for Traction (Motor 2)
0291-06-36
Tire Pressure Monitor System
0371-00-03
Vehicle Control Module - Security (VCM-S)
0411-01-16
Vehicle Control Module - Body (VCM-B)
0401-00-27
Software ID as received before
BL1030 Update
(enter ID displayed on scan tool
below)
NOTE: The CIU software version ID is found in the TPI, go to; Settings > Vehicle > About
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 7 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
1. Central Infotainment Unit flashing will occur over the air, TSS is required to be notified prior to this
step.
TSS will instruct you to place the vehicle in an suitable safe area with good cellular reception, and place
Ready Mode: the update packet is downloaded to the vehicle- the download requires no other action on
the technician’s part, only to leave the vehicle in a secure and safe location in your work area for approximately sixty (60) minutes.
TSS representative will contact you within the hour.
2. Keep the door latched (closed position) the update will not show up on TPI until power button is
powered off with door still latched. This is when you can verify the TPI for update available messaging
screen. If the download completed, the vehicle will prompt to accept the update (fig. 1) Accept this and
allow the vehicle to update. Note that changing the door latch state will interrupt the accessory delay and
shut down the TPI. If the TPI shuts down at power off, the update available screen will not display.
fig. 1
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 8 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
Below are the screens of the TPI read out as the CIU is updating (fig.2) When this is
completed updating, the screen may go blank or black or cycle on and off, normal function will resume
upon cycling the mode button.
fig. 2
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 9 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
There is also a second install which is also approximately sixty (30) minutes. As before leave the vehicle
in Ready Mode in a safe location with good cellular reception.
Karma TSS representative will notify you when download is complete.
The second over-the-air install is for the rest of the package. Following the TSS representatives
instructions you will get the screen (fig. 3) as shown below- hit install now.
fig. 3
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 10 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
3. Verify the CIU software ID in the TPI after the vehicle has been placed in ready mode.
go to Setting > About, the version should be displayed above the Terms and Conditions bar (fig. 4)
fig. 4
The CIU Software ID should be as displayed- 17.13.27.3.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 11 of 31
Revised: November 2017
Service Campaign
CC-17-00-29
MODEL: Karma Revero
TITLE: Baseline BL1030 Firmware Release
DATE: November 2017
Revised 11-30-17
4. The Touch Panel Interface will now require calibration.
- When loading of the baseline software is complete, the Touch panel will enter a calibration screen.
this must be performed. If the vehicle is asleep it will return to the calibration screen as soon as it
becomes active again.
This is the supplied stylus which will be used for the screen calibration. Unscrew the cap to expose the
tool tip, this flexible end is the contact point for calibration of the touch panel. The touch panel is best
calibrated with the stylus tip at or about 90° to the panel surface as shown.
Press and hold stylus to the target for calibration (fig 5a,5b,5c)
fig. 5a
fig. 5b
fig. 5c
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
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TSB/Document ID: CC-17-00-29
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
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- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
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