File in Section:
Bulletin No.:

Service Bulletin

Date:

00 - General Information
10-00-89-017W
November, 2012

INFORMATION
Subject:

Car and Truck Fix it Right the First Time Issues

Models:

2013 and Prior GM Passenger Cars and Trucks

This bulletin is being revised to include updated information. Please discard Corporate
Bulletin Number 10-00-89-017V (Section 00 – General Information).

In order to access this bulletin electronically, go to the SI Home Page and select the "Newest Bulletins" icon. The
documents are arranged by sub-section and then by date (newest to oldest). Scroll down to "General Information"
then click on the latest "Fix it Right the First Time" bulletin.

Field Product Reminder – Car Issues – Fix it Right the First Time
Model
Year(s)

Do This
Vehicle Line(s) / Condition

Don't Do This

Reference
Information/Bulletin

2013

ATS — Information - Towing/
Transport Recommendations
for Cadillac ATS to Avoid
Vehicle Damage

Tow the ATS on a flatbed
secured with a wheel
strap only.

DO NOT hook, pull or
secure the vehicle using
any of the under body or
suspension components.

PI0844

2012

Sonic — Water Intrusion
(Leak), Rear Side Door
Stationary Window

Reseal the window glass
to the surrounding
rubber seal.

Replace the window glass
or any parts.

PI0830

20122013

Terrain, Equinox, VOLT,
Verano, Regal, Malibu,
LaCrosse — Unable to Access
MP3 Files on CD, Bluetooth
Connectivity, No Audio After a
Bluetooth Call, Phone Book
Usage Issues

Reprogram the radio if any
of the listed conditions are
present.

Replace the radio.

PI0693C

2010

Terrain, SRX, LaCrosse,
Equinox, Camaro — Poor AM
Radio Reception, Static Noise

Use the new sleeve to
ensure proper contact for
the radio antenna coax.

Replace the coax.

PI0168A

20072011

Outlook, G6, Acadia, Traverse,
Malibu, Enclave —
Malfunction Indicator Lamp
(MIL) On, Poor Acceleration,
Throttle Body Freezing,
Multiple DTCs Set, Ice
Deposits and/or Oil Deposits
Present in Air inlet Duct

Clean PCV orifice prior to
replacement of parts
outlined in the bulletin.

Change out part without
cleaning PCV orifice
and hose.

PI0746B

Copyright 2012 General Motors LLC. All Rights Reserved.

Page 2

November, 2012

Bulletin No.: 10-00-89-017W

Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Model
Year(s)

Do This
Vehicle Line(s) / Condition

Don't Do This

Reference
Information/Bulletin

20112012

Camaro — Retrofit Procedure
for New Corded Folding Top
Cover Installation to Original
Design Frame

Throw away any old copy
of PI0756 and only refer to
the latest publication.
There is updated
information on the
installation procedure. If
you sublet your
convertible top repair give
the latest copy to your
sublet shop.

Refer to the installation
instructions that come with
P/N 22903701 02 and 03.
The information is from the
top supplier and has not
been updated.

PI0756A

20122013

Camaro — Exhaust Bafftle
Rattle Noise

Reflash the Fuel Pump
Control Module. The
calibration for the exhaust
valve operation is in
the FPCM.

Replace the exhaust
system. You will be
installing the same system
with what is on the car.

PI0847

2013

Corvette — AM Radio
Reception Quality Poor

Reroute the yellow
antenna lead and make
sure to add the capacitor
to the grounding wire.

Replace the radio or the
antenna module.

PI0793A

20122013

Corvette — Click Noise or
Bump Felt in Steering

Verify the bump in the
steering gear first by
disconnecting to electrical
connection to the steering
gear. This will remove the
power from the magnets. If
the bump feel or noise is
gone then replace the
steering gear.

Replace the steering
column or intermediate
shaft.

PI0831

20102013

Captiva, Acadia, Terrain,
Traverse, Equinox, Impala,
XTS, SRX, LaCrosse, Enclave
— Charging System Light
Illuminated, Service Battery
Charging System Message
Displayed, No Charging
System Output

Use caution when adding
engine oil and when
removing oil filter.

Leave bulk oil dispensing
equipment unattended
during oil fill.

PI0839

20102013

Verano, XTS, ATS, VOLT,
Regal, Spark, SRX, Sonic,
Orlando, Cruze, Camaro —
Transport Mode On Message
Displayed in Driver Information
Center (DIC) and/or Battery
Light is Flashing (Follow
Procedure as Outlined Below)

Become familiar with this
feature and involved
models.

This will prevent spending
unnecessary time
diagnosing normal
operation.

11-08-49-001C

20102012

LaCrosse — Front Side Door
Window Upper Reveal Molding
Fit/Appearance/Clearance

Realign and affix reveal
molding to door header
with bulletin procedure.

Replace Reveal molding
and/or side door
weatherstrip.

PI0848

2013

XTS — Engineering
Information - Rear of Vehicle
Sits Low

Call the number listed in
the EI.

Repair without contacting
the individual listed in
the EI.

PIE0236

2013

XTS — Seat Speaker Buzz or
Rattle Noise

Order the correction seat
screws from WPC.

Replace Speakers.

PI0841

Bulletin No.: 10-00-89-017W

November, 2012

Page 3

Field Product Reminder – Car Issues – Fix it Right the First Time (cont'd)
Model
Year(s)

Do This
Vehicle Line(s) / Condition

Don't Do This

Reference
Information/Bulletin

2013

XTS — Trunk Trim Panel
Below Rear Package Shelf
Loose/Sagging/Bowing
at Rear

Place 2 push pins as the
PI outlines to resolve.

Replace the trunk trim.

PI0842

2013

XTS — Front Floor Console
Cup Holder Rattles in Open
Position

Snap the trim back into
place.

Replace the cupholder
assembly.

PI0843

2013

XTS — Driver Seat Memory
Seat Switch Pushes into Door
Trim Panel

Remove the door trim and
repair as the PI outlines.

Replace the switch or
bezel.

PI0846

Field Product Reminder – Truck Issues – Fix it Right the First Time
Model
Year(s)

Do This
Vehicle Line(s) / Condition

Don't Do This

Reference
Information/Bulletin

20102013

Terrain, Equinox — Inspection
and Repair Guidelines for Dust
Intrusion into Passenger
Compartment

Inspect for specific
sources of dust leakage,
next repair seal specific to
sealing location.

Replace door or tailgate
seals or weatherstrips.

PI0828

20122013

Colorado, Canyon, Silverado,
Sierra, Express, Savana —
Ticking Noise in 3rd and 4th
Gear Above 30 MPH

Replace the Reaction
Carrier.

Replace the Transmission
Assembly.

PIP5065A

20112013

Silverado, Sierra — Revised
Wheel Balancer Mounting
Instructions (HD Models Only)

Follow updated balancing
instructions.

Replace tire or wheels
unless diagnostics
determine need.

10-03-10-001A

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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