Technical Service Bulletin
24AD UPDATE – ECM Software Update (FED_EMS)
January 10, 2014
Model(s)

Year

Affected Vehicles

Vehicle-Specific Equipment

A4, allroad,
A5, A5 Cab,
A6, Q5

2012 - 2014

See Campaign/Action screen in ElsaWeb

None

REVISION HISTORY
Revision
1
2

Date

Purpose

October 22, 2013

Original publication

January 10, 2014

Additional steps added to procedure.

Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may
remain visible after the vehicle’s OBD system has run the proper monitors successfully to allow the DTC to be
erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection
programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All
other DTC storage functions remain unaffected.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action Information
screen on the day of repair.
• Vehicle must be within the Federal Emissions Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background
Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may
remain visible after the vehicle’s OBD system has run the proper monitors successfully to allow the DTC to be
erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection
programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All
other DTC storage functions remain unaffected.

© 2014 Audi of America, Inc.

Page 1 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Using Audi Flashing, update the ECM, (J623), using the SVM action code as listed in the table below.
3. After flash is complete cycle the ignition.
4. Clear all DTCs.
Note: If the ignition is not cycled a DTC will set in the ECM that must be erased by GFF. The additional time
to erase the DTC will not be covered under warranty.
Old Software
Part Number

Old Software
Version

New Software
Part Number

New Software
Version

SVM Action Code

(or higher)
8R1907115B

All

8R1907115B

0005

All

4G0907115F

0004

4G0907115H

All

4G0907115H

0003

8K5907115C

All

8K5907115C

0005

8K5907115F

All

8K5907115F

0007

8K5907115J

All

8K5907115J

0002

4G0907115B
4G0907115F

24ADA001

Note: If the Bluetooth wireless VAS 5054A transmitter head is used in conjunction with a VAS tester, the
transmitter head MUST BE connected with a USB cable to the tester.
Warning: The Bluetooth function of the scan tool MUST
to performing this update. See below:

© 2014 Audi of America, Inc.

BE PHYSICALLY SWITCHED OFF prior

Page 2 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Update Time
Requirements/
Reimbursement

To ensure prompt and proper payment, be sure to immediately enter the applicable
reimbursement code listed below upon completion of the repair work. Claims will be
paid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action
Information screen on the day of repair.

24AD Saga Claim Entry Procedure
Check ElsaWeb to determine whether Update 24AD is open.
Service No.: 24AD
Damage Code: 0099
Parts Manufacturer - Removed part: 002
Claim Type
Sold vehicle = 7 10
Unsold vehicle = 7 90
Saga Accounting Instructions
Criteria ID

Repair operation

Labor Operation
Number

TU

01

Check software level, no update required

0183 0099

20

01

Check software level, update required

2470 2599

30

There is no reimbursement for vehicle wash or loaner vehicle.
If the vehicle is outside of the specified warranty period, the customer has the option to pay for the repair.
If the customer agrees to pay for the repair:
Fax the information to (248) 754-5093 and provide VIN, applicable Service Number, Customer Info, Dealer
Number and Date.

© 2014 Audi of America, Inc.

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your ElsaWeb Campaign/Action Information screen so that
any additional required work can be done simultaneously.
Update
Verification

For verification, always check the ElsaWeb Campaign/Action Information
screen. The ElsaWeb system is the only binding inquiry and verification
system; other systems are not valid and may result in non-payment of a
claim.

Help for Claim
Input

For questions regarding claim input, contact the Warranty Helpline.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.

© 2014 Audi of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.