A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter section
in the Technician References menu.

Edition 165: December 7, 2015

Content


Reminder: ElsaPro
Requires Internet
Explorer 11



Wiring Diagrams
Updates



Technical Bulletins



Pending Service
Solutions



Tech Tips



Campaigns



Updates



Suggestions

Reminder: ElsaPro Requires Internet Explorer 11
As a reminder, the ElsaPro backend system has been updated. Due to these changes, ElsaPro is
only supported on Internet Explorer 11. Internet Explorer 9 is no longer supported.
If you are experiencing issues using ElsaPro and have not yet upgraded to IE 11, please upgrade
prior to contacting the IT Service Desk or submitting a feedback.

Wiring Diagrams Updates
i-Wire usage continues to increase!

To access i-Wire, login to VWHub.com.
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Technical Bulletins
01 15 27 - 2023591 Supersedes T. B. V011518 dated July 20, 2015 to update
regeneration text.
Common Rail TDI - I/M (Inspection Maintenance) Testing Issues due to
Readiness Not Set
Model(s)

Year

Eng. Code

Trans.
Code

VIN Range VIN Range
From
To

Jetta, Jetta Wagon

2009

2.0L TDI
(CBEA)

All

All

All

Golf, Jetta, Jetta
SportWagen

2010–
2013

2.0L TDI
(CJAA)

All

All

All

Passat

2012–
2013

2.0L TDI
(CKRA)

All

All

All

Touareg

2009–
2010

3.0L TDI
(CKRA)

All

All

All

Touareg

2011–
2013

3.0L TDI
(CNRB)

All

All

All

Beetle

2013

2.0L TDI
(CJAA)

All

All

All

DTCs were recently erased from the vehicle’s engine control module (ECM). A
Volkswagen common rail TDI diesel is not ready for I/M (Inspection Maintenance)
testing due to readiness codes not being fully set.
Tip: This does not indicate any technical problems with the vehicle, only that more
driving may be necessary to set full OBD readiness.

Certain environmental conditions and customer driver profiles may extend the drive
time required to fully set readiness on common rail TDI diesel vehicles. Fully setting
the DPF monitoring function requires a cycle of building soot and burning the soot
off during a regeneration process.
Tip: If possible, advise customer not to service vehicle directly before I/M
inspection. If the readiness bits are reset, this can create a condition where extensive
driving is required prior to setting full readiness.
Production Solution: No Production Solution required.
64 15 04 - 2016012 Supersedes T. B. V641202 dated April 23, 2012 due to
applicable models are no longer covered under warranty and grease G
00045003 being discontinued.
Window, Rear Side, Inoperative
Model(s)

Year

Eng.
Code

Trans.
Code

VIN Range From

VIN Range To

Beetle
Convertible

2003–
2008

All

All

All

All

Beetle
Convertible

2009

All

All

1Y_9M000001

1Y_9M411526

Rear side window inoperative or will not roll up.
Production Solution:



Grease is used in the cursors and the rail guides of the window regulator
beginning with VIN 3VWRF31Y28M420764 (CW 15/08).
Material modification to POLYAMIDE 6.6. New cable retainer is identified
by "polyamide 6.6" beginning with VIN 1Y_9M411527 (CW 20/09).

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87 15 17 - 2038368 Supersedes Technical Bulletin V871514 dated October
29, 2015 to include VAS 6337/1A Air Conditioning System Flushing Device
Bosch filter cost and to switch from Sanden supplier to the Denso compressor
5Q0820803F.
Air Conditioning Does Not Cool and or Compressor is Noisy
Model(s)

Year

Eng.
Code

Trans.
Code

VIN Range
From

VIN Range
To

Golf, GTI, Golf
Sportwagen

2015

All

All

All

All

One or more of the following conditions are exhibited:



The air conditioning does not cool, or the cooling performance is very weak.
The air conditioning system cools, but the compressor is noisy. The noise is
characterized as a grinding or groaning noise.
 Either symptom may be intermittent.
 No DTCs are stored.

Production Solution: Improved N280 valve for the Sanden A/C compressor
CW36/15.
91 15 10 - 2042343 MIB2 PQ Discover Media and MIB2 PQ Composition
Media Radio Malfunctions
Model(s)

Year

Eng.
Code

Trans.
Code

VIN Range
From

VIN Range
To

Beetle, Beetle
Convertible,
Jetta, CC, Tiguan,
Passat

2016

All

All

All

All

Note: This bulletin only applies to vehicles equipped with PR code(s) 7UQ or
I7B.
In addition to the symptoms listed below, this programming update
proactively improves various other radio characteristics.
The customer may report one or more of the following symptoms:


Infotainment system freezes or reboots

Infotainment system turns off at random
 Navigation system malfunctions or is inoperative
 Navigation announcements speak in German
 Adjustment of subwoofer settings sporadically unavailable in setup menu
 Sirius radio issues
 Compass display in instrument cluster is erratic or malfunctions
 Crackling or static noise from speakers
 Park pilot is inoperative or unavailable
 Automatic clock update for Daylight Savings Time malfunctions
 Abnormal sound output and/or delayed sound output from speakers
 Android Auto malfunctions or is inoperative


Note: This technical bulletin must be read in its entirety before attempting the
software update.
Production Solution: Not applicable.
93 15 06 - 2041920 Supersedes Technical Bulletin V931505 dated November
19, 2015 to update the work procedure. Update Programming, DTC B200000
Stored inV
AW C6 High-Voltage Charger (U.S. Only)
Model(s)

Year

e-Golf

2015–2016

Eng. Code Trans. Code
All

All

Control Module (Diagnostic Address)
High-Voltage Charger (C6)

DTC

VIN Range
From

VIN Range To

All

All

DTC Description

B200000 Ctrl. Module faulty

Note: This technical bulletin must be read in its entirety before attempting the
software update.
Production Solution: Not applicable.

Pending Service Solutions
No new Pending Service Solutions this week.
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Tech Tips
91-15-07 Customer concerns of their iPhone not connecting or having
sporadic connections when using Apple CarPlay in the AppConnect
environment
Model(s)

Year

Eng. Code

Trans. Code

Golf/GTI, Golf Sportwagen,
eGolf, Jetta, CC, Tiguan

2016

All

All

Ensure a cable certified by Apple is being used (a cable purchased from Apple or
the cable that came with the phone). Non-certified or cables that are knotted, worn
or extremely long will exhibit connectivity concerns. Cable adapters may also cause
connectivity concerns.

Campaigns
No new campaigns this week.

Updates
No new updates this week.

Suggestions
Please send comments or suggestions to: vwoa.workshopinformation@vw.com
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