Technical Bulletin
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

CC, Eos,
Tiguan,
Touareg, Beetle
Sedan, Beetle
Convertible,
Jetta, Jetta
SportWagen,
Passat

2014

All

All

All

All

Condition
91 15 02 March 19, 2015 2036310 Supersedes Technical Bulletin V911401 dated February 6, 2014. Software for
down loading is now available on ServiceNet.
UMI Software Update for Various Bluetooth® Concerns
The customer may complain of one or more of the following symptoms:
• Voice Prompts stuck in Non-English Language
• Poor Call Clarity on Receiving End
• Various Bluetooth® Connectivity & Paring issues

Technical Background
This procedure corrects the concerns listed above by updating the UMI to the latest software SW 0592.

Production Solution
UMI Software Update Initiated During Production.

Service
Software Update Procedure

Tip:

Page 1 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
The UMI software level can be checked using the VAS Diagnostic tester. If the Software version number in AW 77
is at or above 0592, this work procedure does not apply.

SECTION A:
• Connect Midtronics InCharge 940 (INC 940) Tester/Charger to the vehicle’s battery.
• Remove the iPod cable from the UMI module connector (located either in the center console or glove box
depending on vehicle model).

• Install USB cable P/N 000051446B into the UMI
module connector.

Tip:
One MDI to USB Adapter Cable was shipped as a courtesy to all U.S. dealers at launch of this bulletin. Dealers
may source as necessary if the cable is lost at the shop expense. This cable is available through VW Accessories
(part number 00051446B) and through ETKA parts, Catalogue part number 5N003558.
• Switch the ignition to the ON position.

• Plug the USB stick containing the correct software into
the USB cable.
Note:
DO NOT store other files on the USB memory stick
supplied for this work procedure.

Page 2 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Tip:
One 8GB USB memory stick was shipped as a courtesy to all U.S. dealers at launch of this action. At the expense
of the shop, dealers may source similar tools as necessary if device is lost (USB memory sticks must be 4GB at
the minimum and FAT32 formatted). Software is available for download on Service Net. Service Net >
Technician References > Technician Helpline > Job Aids > UMI_SW_Update_0592

Note:
If the vehicles hood, trunk, or any doors are open, it may affect
the MFI display directions. Close the hood, trunk, and/or doors
as necessary. Press the OK button to return to the main menu.
• Monitor the MFI messages (on high line instrument cluster
equipped vehicles) and audible messages after the USB stick
is installed. Note that on low line instrument cluster equipped
vehicles, there will be no MFI direction. Only the audible
messages will be present. Follow the prompts from the MFI
messages and/or voice prompts.

Tip:
The MFI directions and appearance may be different on Touareg.

• On vehicles with high line cluster, select “OK” again
.

Page 3 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• On vehicles with high line clusters select “OK” button on
the steering wheel . An audio confirmation is
played over the vehicle speakers. Follow audio guidelines
as necessary.

• On high line instrument cluster vehicles, the software
update message is displayed during the
update.

• Once software update is complete an audio confirmation is
played over the vehicle speakers on all vehicles. On
vehicles equipped with the high line instrument cluster, the
message “Update successful” will also appear.
• Remove USB memory stick and adapter cable when
prompted.
• After a few minutes, the audible message will state: “The
language for voice recognition has been changed to
English”. It is necessary to wait for this message before
proceeding to Section B.
• Proceed to Section B.

Page 4 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
SECTION B:

Note:
Prior to launching VAS Diagnostic Device application and starting control module update process, confirm tester
screen saver and power settings in accordance with Special Tools and Equipment - Service Information Circular #
VSE-08-18. Failure to do so may result in the tester entering power save mode during data transfer, and
subsequent control module failure.
When using any tester in conjunction with a VAS 5054A wireless transmitter head for a flash procedure, please
connect a USB cable between the transmitter head and the tester. Failure to do so may lead to errors during the
flash procedure. Also, ensure that the tester is not communicating via Bluetooth as the Bluetooth protocol
is not a robust data transfer environment for the flash process. Control module failures caused by
flashing via Bluetooth will not be covered.

Note:
All Volkswagen scan tool devices must only be used with their power adapters plugged in. Under no
circumstances should they be used on battery power alone during the programming procedure.
Critical Warning: The Midtronics Battery Charger must be connected to the vehicle battery for the duration of the
programming, to ensure the battery state of charge remains above 12.5 volts during the update process. If the
battery drops below 12.5 volts, the programming could fail which may result in damage to the control module.
Control modules damaged by insufficient voltage will not be covered.
The technician should verify the vehicle voltage prior to starting the update process, and should monitor the
voltage for the duration of the update.
• Connect the VAS Diagnostic Device to the online network.
• Connect the VAS Diagnostic Device to the vehicle and switch ON the ignition.
• Switch OFF Bluetooth on the tester.
• Connect the USB cable between the VAS5054A transmitter head and the tester.

Page 5 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Tip:
To obtain the engine code, press and hold the “0.0/SET”
button for approximately 10 seconds. The engine code will
appear as shown.

• Launch ODIS application, select “Diagnosis”,
select “Start Diagnosis” and identify the
vehicle.
• After the control units are identified, select the
“Special Functions” tab.

• In the “Special Functions” mode, select
“Adapting Software”.

Page 6 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• The software update takes place by selecting
the correct number selection to “Update
Software through measures code” – 2 -.

• Enter the SVM Unit Code “398B” and confirm
the input.
• Follow the instructions on the screen.

Page 7 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Note:
Contrary to the information on the diagnostic tester,
the readiness code does NOT have to be
generated. DO NOT regenerate the readiness code
as part of this work procedure.

Note:
Any previously paired phones may need to be paired again following the completion of this work procedure.

Page 8 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

CC, Eos,
Tiguan, Touareg
Beetle Sedan,
Beetle
Convertible,
Jetta, Jetta
SportWagen,
Passat

2014

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type

1)

Damage
Service Number:

HST

Damage Location
(Depends on Service No.)

--

Use applicable when
indicated in ElsaWeb
(L/R)

Code

9189

0039

Parts Manufacturer

CC, Eos, Tiguan, Touareg

SJA

2)

Beetle Sedan, Beetle Convertible,
Jetta, Jetta SportWagen

SJA

2)

3)

Labor Operation :

91892599 = 45 TU

Update Program Bluetooth Module
Causal Part: Select labor operation

91892599
Diagnostic Time

4)

GFF Time expenditure

01500000 = 00 TU max.

NO

Road Test

01210002 = 00 TU

NO

Page 9 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2036310” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Required Parts and Tools
No Special Parts required.

Tool Description

Tool Number:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)
or
GRX3000VAS

VAS Diagnostic Tool

VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates

UMI SW 0592

Available on Service Net for Download

USB Cable Adapter

000051446B

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 10 of 10
© 2015 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.