Step
12

Figure 6b

13. Select SAVE VIN DATA.

Step
13

14. Select Start.

Step
14

Figure 7b

15. Select Start.
NOTE: If the VIN data cannot
be saved, you will have to
manually enter the VIN later in
this procedure.

Step
15

Figure 8b
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16. Select End.

Step
16

Figure 9b

17. Remove the TCU from the vehicle.


Refer to the Electronic Service Manual (ESM), section AV–Audio, Visual &
Navigation System, for removal information.

Step 18 must be performed AFTER the original TCU is removed from the vehicle and
BEFORE the replacement TCU is installed.

18. Write down the following information:
a) VIN.

LABEL ON TCU

b) International Mobile Equipment
Identity Number (IMEI) of the
original TCU.
This number is located on the
TCU.
c) IMEI Number of the
replacement TCU.
This number is located on the
TCU.
d) Serial Number of the
replacement TCU.
This number is located on the
TCU.
Figure 10b

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19. Install the replacement TCU into the vehicle.


Refer to the ESM, section AV–Audio, Visual & Navigation System, for installation
information.

20. Perform steps 1-7, beginning on page 10, to access Work Support.

21. Select WRITE VIN (SAVED
DATA).
NOTE: If VIN DATA could not
be saved in step 15, proceed to
Manually Enter VIN Data (if
needed) on page 22.

Step
21
Step
22

22. Select Start.

Figure 11b

23. Select Start.
Step
23

Figure 12b

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24. Select End.

25. For Altima, Maxima, Murano,
Pathfinder, and Titan/Titan XD
vehicles ONLY: Perform
Intelligent Key registration for all
customer keys.

Step
24

NOTE: The Remote Engine
Start and Stolen Vehicle Locator
features (if so equipped) of
NissanConnectSM Services will
not function if Intelligent Key
registration is not completed.

Figure 13b

Step 26 must be performed AFTER all customer Intelligent Keys have been
registered (step 25; Altima, Maxima, Murano, Pathfinder, and Titan/Titan XD vehicles
ONLY).
26. Call SiriusXM at 1-844-631-2928. (Hours of operation are listed below.)
During this call:
 You will be asked for your name, dealership name, and all of the information
collected in step 18.
 The Call Center agent will de-register the original TCU and register the replacement
TCU.

27. Wait for the SiriusXM Call Center agent to call back, confirming TCU registration.
 This step may take 1-2 hours.
 TCU registration does not enroll the customer in NissanConnectSM Services.
NOTE: The TCU will not be able to communicate with the NissanConnectSM Services Data
Center if step 26 and 27, above, are not completed.

SiriusXM Call Center – Hours of Operation (Eastern Time Zone)
Monday thru Friday: 8 A.M. – 11 P.M.
Saturday: 8 A.M. – 8 P.M.
Holidays: 8 A.M. – 8 P.M.

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Step 28 must be performed AFTER the SiriusXM Call Center agent has called back,
confirming TCU registration (see step 27 on the previous page).

28. Turn ON the TCU.
a. Connect the C-III plus VI to the vehicle.
b. Set the parking brake and confirm the ignition is ON.
c. Launch C-III plus on the CONSULT PC.

d. Select Diagnosis (One
System).
Step
28d

Figure 14b

e. Select Telematics on page
2 of the all systems list.

Step
28e

Figure 15b

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f. Select Work Support.

Step
28f

Figure 16b

g. Select TCU ACTIVATE
SETTING.
Step
28g

h. Select Start.
Step
28h

Figure 17b

i. Select Start.

Step
28i

Figure 18b
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j. Select ON to turn ON the
TCU.
Step
28j

k. Select END.

Step
28k

Figure 19b

l. Select Start.

Step
28l

Figure 20b

m. Confirm “On” is displayed in
the Current status field.

Step
28m

Figure 21b
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29. Check for TCU cellular reception.
NOTE: It may take up to 3 minutes for the vehicle icon to turn white after the ignition is
turned ON.
Check TCU cellular reception – Maxima, Murano, and GT-R:
If vehicle icon is white,
vehicle has cellular
reception.
Check for cellular
reception

If vehicle icon is gray
and has a red slash
through it, move the
vehicle to a different
location with good
reception.
Figure 22b

Check TCU cellular reception – Altima, Rogue, Sentra, and Titan/Titan XD:
If vehicle icon does not
have a white slash
through it, vehicle has
cellular reception.
Check for cellular
reception

If vehicle icon does
have a white slash
through it, move the
vehicle to a different
location with good
reception.

Figure 23b

Check TCU cellular reception – Pathfinder:
If vehicle icon is white,
vehicle has cellular
reception.

If vehicle icon is gray and
has a gray slash through
it, move the vehicle to a
different location with
good reception.

Check for cellular
reception

Figure 24b
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30. Press the Info or APPS button.

Figure 25b

31. Select NissanConnect Services.

Figure 26b

32. Select Connected Search.

Figure 27b

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33. Enter a POI (Point of Interest) location, and select “OK” or “Search”.
Example: “Starbucks”

Figure 28b
34. Confirm the POI location displays.


If the “Connected Search” does not complete successfully, call SXM support at
1-844-631-2928.

Figure 29b
35. Turn the ignition OFF.
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Manually Enter VIN Data
(If step 15 on page 12 was
unsuccessful)

1. Select WRITE VIN (MANUAL
INPUT).

Step
1

Step
2

2. Select Start.

Figure 1c

3. Enter the VIN.

a) Touch the VIN (1ST TIME) input
field and type in the VIN.
Step
3c

b) Touch the VIN (2ND TIME) input
field and type in the VIN again.
Step
3a

c) Select Start.
Figure 2c

4. Select End.

Step
4

5. Perform steps 25-29, beginning on
page 15.

Figure 3c

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