NHTSA ID Number: 10120372
Manufacturer Communication Number: 05-002-17-3355a
TSB/Document Date: 2017-10-21
Summary
Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
5-6 Clutch Hub Assembly
1
3rd Gear
1
Synchronizer Ring
2
Gear, Main Drive
(See note below)
1
F401-17-313
Reamer Bolt
6
C601-17-435B
Retaining Ring
1
C604-17-435B
Retaining Ring
1
D602-17-435B
Retaining Ring
1
C602-17-206
Ball Bearing
1
C601-17-339
“O” Ring
1
C601-17-335
1
9956-21-400
2
9956-21-600
1
9956-41-800
2
0000-77-5W80-QT
Manual Transaxle Oil
3
C601-17-230D
C610-17-230C
C602-17-26YB
C601-17-210E
C603-17-210B
Notes
Part numbers of gears are different depending on
the variation of the gear ratio. Check EPC for the
correct part number for the repair VIN.
C613-17-210B
Replacement parts that are necessary for all repairs.
Specification: 2.6 - 2.7 US qt
NOTE: For tranmissions equipped with the main drive gear with the following part numbers, the modified
part CANNOT be used in place of them.
C612-17-210A
C601-17-210A
Confirm the part number of the main drive gear in the GEPC for the subject VIN. If the part number is one of
those listed above, this TSB is not applicable. In this case, replace the transmission assembly with a new
one.
Page 5 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda
technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda
vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda
dealership. Mazda
North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda
North American Operations, U.S.A.
Bulletin No.: 05-002/17
Last Issued: 07/06/2017
Page 6 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda
technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda
vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda
dealership. Mazda
North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda
North American Operations, U.S.A.
Bulletin No.: 05-002/17
Last Issued: 07/06/2017
Other parts that need to be replaced (Obtain the part numbers from the GEPC).
Description
Qty.
Bolt (for Intermediate Shaft)
1
Clip (for Drive Shaft)
1
Clip (for Tie-rod End)
2
Nut (Wheel Hub)
2
Gasket (for Exhaust Manifold
1
Gasket (for Exhaust Pipe)
2
Flange Nut (for Exhaust Pipe)
4
Notes
For 2WD and 4WD
For 4WD only
Location of Transmission Related Parts
A: 3rd Gear
B: 3rd Synchronizer Ring
C: 3/4 Clutch Hub Assembly
D: 4th Synchronizer Ring
E: 4th Gear
F: 5/6 Clutch Hub Assembly
Page 7 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda
technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda
vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda
dealership. Mazda
North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda
North American Operations, U.S.A.
Bulletin No.: 05-002/17
Last Issued: 07/06/2017
Page 8 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda
technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda
vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda
dealership. Mazda
North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda
North American Operations, U.S.A.
Bulletin No.: 05-002/17
Last Issued: 07/06/2017
A: Clip
B: Nut
A:Gasket
B: Nut
Page 9 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda
technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda
vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda
dealership. Mazda
North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda
North American Operations, U.S.A.
Bulletin No.: 05-002/17
Last Issued: 07/06/2017
WARRANTY INFORMATION
NOTE:
This warranty information applies only to verified customer complaints on vehicles eligible for
warranty repair.
This repair will be covered under Mazda
’s Powertrain Limited Warranty.
Additional diagnostic time cannot be claimed for this repair.
The “before” and “after” alignment measurements must be attached to the warranty claim.
Warranty Type
A
Symptom Code
24
Damage Code
9M
Part Number Main Cause
(Choose one part number applicable to
the symptom)
Quantity
Casual Part No.
Symptom
C602-17-240B (3/4 Clutch Hub)
Gear jumping out
(3rd Gear)
C602-17-620B (5/6 Clutch Hub)
Hard shifting (5th
or 6th Gear)
C602-17-26YB (3rd Synchronizer Ring)
Hard shifting (3rd
or 4th Gear)
C601-17-230D/C610-17-230C (3rd Gear)
Shift Lever
vibration (3rd or
4th Gear)
1
5.4 Hrs (2012-13
Mazda3)
5.3 Hrs (2014-16
XXL67ARX (Primary shaft gear and/or Mazda3)
primary shaft gear related parts, R and R) 5.2 Hrs (2014-16
Mazda6)
Operation Number / Labor Hours:
5.5 Hrs (2013-16
NOTE: If the wheel alignment check and
CX-5 2WD)
adjust was performed by an outside shop,
claim the actual cost using the sublet code
XXL67BRX (Primary shaft gear and/or
7.6 Hrs (2013-16
“Z9”.
primary shaft gear related parts, R and R)
CX-5 4WD)
A0109AAX (Front and/or rear wheel
alignment - check and adjust using 4wheel alignment machine)
1.2 Hrs (2012-13
Mazda3)
1.1 Hrs (2014-16
Mazda3)
Page 10 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda
technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda
vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda
dealership. Mazda
North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda
North American Operations, U.S.A.
Bulletin No.: 05-002/17
Last Issued: 07/06/2017
1.1 Hrs (2014-16
Mazda6)
1.1 Hrs (2013-16
CX-5)
XXL67CRX (If 4-wheel alignment machine
with wireless type is used - check and
adjust using 4-wheel alignment machine)
0.7 Hrs (All
models)
Page 11 of 11
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda
technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda
vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda
dealership. Mazda
North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2017 Mazda
North American Operations, U.S.A.
- Fits for GM Turbo 350 Automatic Transmissions
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TSB/Document ID: 05-002-17-3355a
Replacement Service Bulletin Number:
MFR Communication Date: 2017-07-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
MFR Component System:
MFR Component Subsystem:
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