A PDF of this newsletter and previous ones can be found by logging in to ServiceNet and clicking on the Elsa Newsletter
section in the Technician References menu.

Edition 96: July 28, 2014

Content


Technical Bulletins



Pending Service Solutions



Tech Tips



Campaigns



Updates



Suggestions

Technical Bulletins
21 14 05 - 2036110 Supersedes technical bulletin V211402 dated March 28,
2014 to modify the 5th bulleted sentence in Step 2.(See Technical Bulletin)
Engine Lacks Performance, Shaft of Turbine Fan of Turbo Charger Broken or
Seized
Model(s)

Year

Eng. Code

Trans.
Code

VIN Range
From

VIN Range
To

Passat

2012–2014

2.0L TDI
(CKRA)

All

All

All

Check Engine Light ON, Reduced Performance or Noise from Turbocharger. DTC
P0299 may be stored in ECM.
Production Solution: Implemented into production.

90 14 01 - 2037607 Erratic Oil Temperature Gauge
Model(s)

Year

Eng.
Code

Trans.
Code

VIN Range
From

VIN Range
To

Beetle, Beetle
Convertible

2014

All

All

All

All

The oil temperature gauge in the auxiliary instrument cluster (“additional
instruments”) and/or the oil temperature display in the instrument cluster MFI
operate erratically.
Production Solution: Improved software introduced into production for model year
2015.

Pending Service Solutions
No new Pending Service Solutions this week.
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Tech Tips
44-14-02 ABS/TPMS light is on due to wheel speed sensor fault as a result of
the Front Wheel Bearing / Wheel Speed Sensor swapping
Model(s)

Year

Eng.Code

Trans.Code

Passat, Jetta (16), Beetle/Beetle
Convertible, Golf/GTI, Tiguan

2012–
2015

All

All

This can be the due to the Encoder Ring being ground down on the wheel bearing
hub unit, resulting in a damaged part.
Cause: Damage from swapping the speed sensors left to right (or vice versa) during
diagnosis. (Complete width of encoder damaged)

Tip: Discontinue the practice of swapping sensors from side to side during
workshop diagnosis.

70-14-01 Headliner Removal Installation
Model(s)

Year

Eng.Code

Trans.Code

Passat

2012–2014

All

All

The removal and installation of the headliner on the Passat can be time consuming
and difficult in some areas. Properly installing the headliner, seals and pillar trims
will alleviate many issues that would normally be attributed to a headliner cut to
short.
All steps should be followed from ELSA. Every piece of trim the repair manual has
you remove is very important to create the clearance needed to remove the
headliner from the vehicle and get the new headliner into the vehicle.
Below are steps of the headliner removed/reinstalled without being bent through the
front passenger door with glove box removed and both front seats reclined flat.

See Tech Tip document for Service Information with additional diagrams.
70-14-02 Instrument Cluster Trim/Left and Center Instrument Panel Vent
Assembly Removal Procedure. Update to ELSA procedure
Model(s)

Year

Eng.Code

Trans.Code

Jetta, Jetta Hybrid

2011–2014

All

All

The removal procedure for Jetta (162) has been updated in the Elsa repair manual.
Please review the updated procedure to allow proper removal to avoid damage
during disassembly. The updated sections are as follows:


Body Interior/70 Interior Trim/Removal/instrument panel/Instrument cluster
trim, Left and center instrument panel vents
 Heating Ventilation/80 Heating Ventilation / Removal/Left and center
instrument panel vents

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Campaigns
Safety Recall: 24AV - Fuel Pump
Model(s)

Year

Tiguan

2009–
2014

Eng. Trans.
Code Code
All

All

VIN Range From

VIN Range To

Verify the open
Campaigns/Actions
screen in Elsa to

Verify the open
Campaigns/Actions
screen in Elsa to

It is possible that gas bubbles may form in the fuel system when winterized fuel with
high vapor pressures is used in warmer areas or months with higher ambient
temperatures or during engine hot soak. Engine hot soak occurs when a vehicle is
at operating temperature and then is shut off. The condition occurs when the
engine is restarted within a short period of time, before the engine has fully cooled
down. When the vehicles, affected by this recall, have been operated under low
load for an extended period of time, deposits may collect and degrade the
electrical current flow inside the in-tank fuel pump leading to reduced fuel pump
performance and pressure. If these conditions occur in combination, the fuel pump
may not be able to overcome the vapor pressure under low loads and can
potentially result in a vehicle stall directly after engine start, increasing the risk of a
crash.

Updates
No new updates this week.

Suggestions
Please send comments or suggestions to: vwoa.workshopinformation@vw.com
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