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NHTSA ID Number: 10119486

Manufacturer Communication Number: 54-267

TSB/Document Date: 2017-10-15


Summary

54-267 Business Class M2 and 108SD114SD Virtual Technician


2

06/30/2016

f546409

1. J1939 Ground Splice Pack
2. J1939 Ignition Splice Pack
Fig. 5, J1939 Datalink Connectors

5.2

Remove the ground and ignition splice pack lock and insert the wires as follows.

5.3

Insert the pink ignition wire in the ignition (81C) splice pack. Use any available cavity.

5.4

Insert the black ground wire in the ground splice pack. Use any available cavity.

5.5

Install the retainers in the splice packs.

6. Install the Virtual Technician HU.
6.1

Record the GPS ID from the label on the back side of the new Virtual Technician HU.

6.2

Affix two strips of hook and loop tape on the back of the VT box. Remove the protective film from
the adhesive, and press the VT box firmly to the bracket. See Fig. 6.

Page 6

FreightlinereBay logo Service Bulletin, December 2016

Business Class M2 and 108SD/114SD Virtual Technician
Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy COE
Cargo
Columbia

Freightliner
Service Bulletin

122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD

06/28/2016

54-267

f546400

Fig. 6, Securing the VT HU to the Mounting Bracket

6.3

Secure the Virtual Technician HU to the bracket with a cable tie. Tighten the cable tie securely.

6.4

Connect the 4-pin connector to the VT HU.

6.5

Connect the 10-pin connector to the VT HU.

6.6

With the VT HU facing in, position the bracket on the passenger-side dash, then install the three
mounting screws in the pre-drilled holes. See Fig. 7. Tighten the screws securely.

FreightlinereBay logo Service Bulletin, December 2016

Page 7

54-267

Business Class M2 and 108SD/114SD Virtual Technician
Retrofit

FreightlinereBay logo
Service Bulletin

FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy COE
Cargo
Columbia

122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD

1

A

06/28/2016

f546404

A. The connectors for the VT HU are facing out, to
allow access to the connectors.
1. Mounting Bracket
Fig. 7, Installing the Virtual Technician Mounting
Bracket

7. Verify the installation of the Virtual Technician HU.
7.1

Connect the batteries.

7.2

If no LEDs light up with the ignition ON, diagnose supplied power and ground to the unit. See Fig. 8
and Table 2. There are five LEDs visible on the VT module.

Page 8

FreightlinereBay logo Service Bulletin, December 2016

Business Class M2 and 108SD/114SD Virtual Technician
Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Century Class Conventional
Argosy COE
Cargo
Columbia

54-267
FreightlinereBay logo
Service Bulletin

122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD

DATALINK1
DATALINK2

CELLULAR
GPS
STATUS

03/18/2014

f546075

Fig. 8, Virtual Technician HU LEDs

Name

Color

Datalink1

Red

Datalink2

Red and
Green

Diagnostic LEDs
Function
Red Flash (1Hz): J1708
connectivity (disabled). No
J1708 activity detected
(device is awake). Device is
not wired for J1708
connectivity.
Red Flash (1Hz): J1939
connectivity. No J1939
activity detected (device is
awake).
Green Flash (1Hz): J1939
activity detected (device is
awake) .
Solid: GSM connection
successful.
One Flash: Initializing.

Cellular

GPS

Freightliner Service Bulletin, December 2016

Amber

Green or
Amber*

Two Flashes: Acquiring
time zone information.

Action

Red is the normal and
expected state.

Green flash is expected
with the ignition ON; if the
LED is flashing red,
diagnose J1939
connectivity issue.

Solid is expected – if
otherwise call the Customer
Support Center for further
instruction.

NOTE: The VT must be in
Three Flashes: Attempting a network service area.
to make a GSM connection.
Solid: Satellites acquired.
Refer to J1939 Fault codes
One Flash at 1 Hz:
if a problem is suspected.
Acquiring satellites.

Page 9

Business Class M2 and 108SD/114SD Virtual Technician
Retrofit

54-267
Freightliner
Service Bulletin

Name

FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional

Color

Century Class Conventional
Argosy COE
Cargo
Columbia

Diagnostic LEDs
Function
Solid: Engine running.

122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD

Action

One Flash at 1 Hz: Engine
not running; no data to
send.
Status

Green

Refer to J1939 Fault codes
Two Flashes at 1 Hz: Data if a problem is suspected.
is available to be sent.
Four Flashes at 1 Hz: GPS
storage log is full.

* Lamp is colored green when an external GPS antenna is used. The lamp is amber when the unit is using the
internal GPS antenna.

Table 2, Diagnostic LEDs

7.3

Install the instrument clustereBay logo, the trim piece from around the front side of the dash, the top dash
cover panel, the passenger-side dash cover, and any other devices or panels necessary for harness
routing.

Warranty
This is an informational bulletin only. Warranty does not apply.

Page 10

Freightliner Service Bulletin, December 2016

12

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TSB/Document ID: 54-267

Replacement Service Bulletin Number:

MFR Communication Date: 2016-12-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

MFR Component System:

MFR Component Subsystem:


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