NHTSA ID Number: 10119486
Manufacturer Communication Number: 54-267
TSB/Document Date: 2017-10-15
Summary
54-267 Business Class M2 and 108SD114SD Virtual Technician
Business Class M2 and 108SD/114SD Virtual Technician
Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
Century Class Conventional
Argosy COE
Cargo
Columbia
122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD
54-267
Freightliner
Service Bulletin
Description of Revisions: This bulletin replaces the version dated
July 2016. The changeover date is included in Table 1.
General Information
The Virtual Technician (VT) HU generates diagnostic information to aid the customer and the technician in
diagnosing vehicle fault issues. The system creates log files, captures fault codes, and sends alert messages
and other advanced diagnostic information to the Detroit Customer Support Center. The Virtual Technician
utilizes GPS navigation, GSM (cellular telephone) communication, and a J1939 connection for databus
monitoring. Virtual Technician does not require any driver input to function. The unit is located behind the
passenger-side dash panel.
Virtual Technician does not require any driver input to function. The VT is located behind the top right of the
dash.
Parts
See Table 1 for the kit used in this procedure.
Kit
Kit Number
A66-05541-000
A66-05542-000
Description (IMACS)
KIT-VIRTUAL TECHNICIAN,M2,PREEPA16
KIT-VIRTUAL TECHNICIAN,M2
Description
Virtual Technician Kit - M2 or 108SD/114SD, vehicles built
before January 1, 2016.
Virtual Technician Kit - M2 or 108SD/114SD, vehicles built on
January 1, 2016, and later.
Table 1, Kit
Installation Instructions
1. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the rear tires.
2. Install the power and ground wiring.
2.1
Disconnect the negative cables from the batteries.
2.2
Remove the instrument cluster, trim piece from around front side of dash, top dash cover panel,
passenger side dash cover that has two vents, and any other devices or panels necessary for
harness routing. Refer to the Business Class M2 Workshop Manual for instructions.
2.3
Disconnect the bulkhead connector from the engine-side frontwall. See Fig. 1.
Freightliner Service Bulletin, December 2016
Page 1
54-267
Freightliner
Service Bulletin
Business Class M2 and 108SD/114SD Virtual Technician
Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
Century Class Conventional
Argosy COE
Cargo
Columbia
122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD
1
2
06/28/2016
f546401
1. Bulkhead Connector
2. PNDB
Fig. 1, Vehicle Frontwall
2.4
Page 2
Feed wire A06-91061-000 into the conduit supplied in the kit. See Fig. 2.
Freightliner Service Bulletin, December 2016
Business Class M2 and 108SD/114SD Virtual Technician
Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
Century Class Conventional
Argosy COE
Cargo
Columbia
06/16/2016
54-267
Freightliner
Service Bulletin
122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD
f546393
Fig. 2, Feeding Wire A06-91061-000 into the Conduit
2.5
Remove the red terminal lock and insert the green wire 433 from the A06-83264-000 harness in
cavity 32 (or any open cavity) of the dash side bulkhead connector.
2.6
Remove the red terminal lock from the engine-side bulkhead connector, and insert green wire 433 of
the A06-83265-000 harness in cavity 32 (or the corresponding cavity from the previous step) on the
engine side of the bulkhead connector. See Fig. 3. Make sure the wire snaps into place, then gently
tug the wire to make ensure that it is securely seated in the connector.
Freightliner Service Bulletin, December 2016
Page 3
54-267
Freightliner
Service Bulletin
Business Class M2 and 108SD/114SD Virtual Technician
Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
06/15/2016
Century Class Conventional
Argosy COE
Cargo
Columbia
122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD
f546387
Fig. 3, Inserting Wire A06-91061-000 in to the Bulkhead
Connector
2.7
Insert the other end of wire 433 (green) from the A06-83265-000 harness in PNDB cavity 3, which is
powered by fuse C. The PNDB is located on the frontwall next to the bulkhead module. See Fig. 1.
2.8
Install the red terminal locks on the bulkhead connectors, then connect both sides of the bulkhead
connector on the frontwall.
2.9
Secure wire A06-83265-000 to the frontwall harness with cable ties.
3. Route and install the VT harness and install the databus connections for vehicles built before 1/1/16.
NOTE: For vehicles built on 1/1/16, and later, continue with step 4.
3.1
Feed the harness from the bulkhead connector, behind the driver instrument panel, to the center of
the dash.
3.2
Remove the terminating resistor from the databus connector of the top center dash J1939
connection system, and install the terminating resistor in the A66-06315 harness, then connect the
harness into the databus connector. See Fig. 4.
Page 4
Freightliner Service Bulletin, December 2016
Business Class M2 and 108SD/114SD Virtual Technician
Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
Century Class Conventional
Argosy COE
Cargo
Columbia
54-267
Freightliner
Service Bulletin
122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD
1
07/01/2016
f546410
1. Terminating Resistor
Fig. 4, Terminating Resistor on the Dash
3.3
Continue with step 5.
4. Route and install the VT harness and install the databus connections for vehicles built on 1/1/16,
and later.
4.1
Feed the harness from the bulkhead connector to the passenger side of the dash.
4.2
Locate the J1939 datalink splice pack.
4.3
Remove the terminal lock from the splice pack.
4.4
Install the yellow and green wires in the splice pack, making sure the green wire is inserted in the
row with green wires (cavities G - M) and the yellow wire is inserted in the row with yellow wires
(cavities A - F). The wires should be directly above/below each other.
4.5
Install the terminal lock on the J1939 splice pack.
5. Install the ignition and ground wires.
5.1
Locate circuit 81C and the ground splice packs. See Fig. 5 . The Splice packs are located below the
radio.
Freightliner Service Bulletin, December 2016
Page 5
54-267
Freightliner
Service Bulletin
Business Class M2 and 108SD/114SD Virtual Technician
Retrofit
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
Century Class Conventional
Argosy COE
Cargo
Columbia
1
122SD and Coronado
> Business Class M2
Cascadia
> 108SD/114SD
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TSB/Document ID: 54-267
Replacement Service Bulletin Number:
MFR Communication Date: 2016-12-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
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