Bulletin No.: PI0341A
Date: Oct-2012

Subject:

Front Sunroof Sunshade Will Not Latch in Closed Position

Models:

2010-2011 Buick Enclave
2010-2011 Chevrolet Traverse
2010-2011 GMC Acadia
2010 Saturn OUTLOOK
Equipped with Sunroof RPO C3U
and Built After August 1, 2009

This PI is being revised to add Parts Information. Please discard PI0341.

Condition/Concern
Some customers may comment that the front sunroof sunshade will not latch in the closed position.
The molded-in sunroof sunshade striker on the sunroof module may be broken.

Recommendation/Instructions
Replace the front sunroof sunshade striker with the service replacement striker by riveting the new striker into the sunroof module assembly.

1.

Check that the sunroof sunshade striker fits into where the broken striker was by placing the sunroof sunshade striker under the bottom of the front rail.
File to fit if necessary.

2.

Place the sunroof sunshade striker on the top surface of the front rail to locate the holes.

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Important: When drilling holes, be careful not to drill through the headliner.
3.

Drill two 4.5 mm holes.

4.

Place the sunroof sunshade striker on the bottom surface of the front rail.

5.

Install rivets from the top side to secure the sunroof sunshade striker in place.

6.

Verify striker operation.

Parts Information
Part Number

Description

Qty

Kent
Automotive Part
# 1980 or
Equivalent

4 mm (5/32 inch) Aluminum Blind
Rivet with Grip Range between
1.19–6.35 mm (3/64–1/4 inch)

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WPC#585

Sunroof Sunshade Striker

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*To obtain the striker (WPC# 585), fax the form at the end of this bulletin to the Warranty Parts Center (WPC).

Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation

Description

Labor Time

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B9962*

Sunroof Sunshade Striker
Replacement

0.3 hr

*This is a unique labor operation for bulletin use only. It will not be
published in the Labor Time Guide.
IMPORTANT NOTE WHEN PRINTING THIS FORM: If the form prints out on two pages, make certain you fax BOTH pages so the WPC receives all the
needed information. Missing information will delay or prevent the part from being shipped.
Parts Request Form – Warranty Parts Center
Use this form ONLY for U.S. and Canadian Dealers. Export markets and Mexico Dealers must contact their regional Technical
Assistance Center for assistance.

To: Warranty Parts Center

e-mail: [email protected]

or WPC Fax: 248-371-0192

Attn: Jeanette Dunn

Part Being Requested: WPC #585 (Sunroof sunshade striker)

Dealer BAC (U.S.) / Dealer Code (Canada):

Dealer Name:

Dealer Address:

Dealer Contact Person:

Dealer Phone Number:

Repair Order Number:

Vehicle VIN:

Important: If you do not receive the part within 2 business days after e-mailing or faxing your part request to the Warranty Parts Center,
please call Customer Assistance at 248-371-9901/9902.
IMPORTANT NOTE WHEN PRINTING THIS FORM: If the form prints out on two pages, make certain you fax both pages so the WPC
receives all the needed information. Missing information will delay or prevent the part from being shipped.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that

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your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

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