NHTSA ID Number: 10118607
Manufacturer Communication Number: 2419
TSB/Document Date: 2017-10-12
Summary
2419 - C449 GTC4 NBC update
Ferrari
North America
Technical Information
Model Type:
Model Year:
Subject:
Date:
Bulletin #:
Campaign #:
Supersedes:
Section:
September 2017
2419
449
8
GTC4Lusso/ GTC4Lusso T
All
Software update for NBC ECU
Please note that the software update procedure for the Body Computer (NBC) ECU,
described as follows, must be performed to update vehicles produced from start of
production to Assembly No. 144678 (from VIN No. 215293 to VIN No. 227267) to
reflect the configuration of vehicles currently in production.
The list of vehicles involved in the update is viewable on the Modis CS site, using the
"Recall and Service Campaign Management" function, entering the campaign
number indicated below.
The software that must be installed for both models is:
-
NBC SW Update (06.11)
© 2017 Ferrari
North America, Inc.
Technical Department
www.ferrariusa.com
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
Ferrari
North America
Procedure
- IMPORTANT If NBC software update (6.11) IS NOT LISTED on the DEIS Server, or if the software
version to be loaded DOES NOT MATCH the version indicated in this bulletin,
contact the FNA Help Desk and wait for further instructions.
- IMPORTANT Software downloading procedures must be performed with the cable DEIS-VCI
connection, and NOT with Bluetooth and/or W-LAN connections.
- IMPORTANT If, upon connecting the DEIS, the pending activities include multiple downloads for the same
ECU, always load the most recent software version and contact FNA Help Desk for the correct
management of the previous software versions.
- IMPORTANT As the download procedure is extremely fragile, lift the engine compartment lid, remove the
cosmetic inspection shield and connect the battery to a stabilized battery charger.
- IMPORTANT If multiple downloads are necessary, always perform the downloads one at a time.
2
© 2017 Ferrari
North America, Inc.
Technical Department
www.ferrariusa.com
TI-2419
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
Ferrari
North America
- IMPORTANT This update must be performed with the PC-Tester DEIS updated to the latest
software versions indicated as follows (or later versions):
- Module 0
Portal and Troubleshooting
47
- Module 1
DEIS Diagnostic software
76
- Module 2
Technical Documentation
12
- Module 3
Tools
7
Check the software number and, if necessary, update your DEIS Tester
immediately.
After updating the DEIS, the first vehicle diagnostic cycle must be
performed using a cable connection.
- IMPORTANT If the software update is not successful, repeat the procedure immediately without switching off
the DEIS Tester and disconnecting it from the vehicle.
If the Tester is disconnected from the vehicle, the VIN may not be recognized next time it
is connected and you will not be able to continue with other tasks.
Connect the DEIS tester to the power unit.
Connect the DEIS tester to the VCI interface with the specific network cable.
3
© 2017 Ferrari
North America, Inc.
Technical Department
www.ferrariusa.com
TI-2419
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
Ferrari
North America
Press “DEIS” to launch the diagnostic programme.
Check that the PC-Tester DEIS software is updated to the latest version.
Select the NBC node and press “Extended Identification”.
Save the identification parameter of the NBC node installed in the vehicle.
Before downloading, make sure that there are no errors in the NBC ECU. Rectify any
problems indicated by the ECU before starting the software update procedure.
Press “Activities” and follow all the steps for a normal software update procedure as
prompted by the DEIS tester.
Check that the ECU software update procedure has been completed successfully by
comparing the identification parameters of the ECU against the parameters prior to the
update. Select the NBC node, press “Extended Identification” and check that the
“DRAWING NUMBER” and “SOFTWARE VERSION” values match the downloaded
software and that the “PRODUCTION DATE” value is the date in which the download
procedure was performed – Fig. 1.
Fig. 1
4
© 2017 Ferrari
North America, Inc.
Technical Department
www.ferrariusa.com
TI-2419
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
Ferrari
North America
At the end of the procedure, remember to save the identification parameter for the
selected node.
Check that there are NO errors stored on the NBC node.
Note: If any errors are stored, open an ROL.
Close the diagnostic program and disconnect the interface from the vehicle.
Disconnect the stabilized battery charger from the vehicle.
Road test the vehicle:
- total 10 Km.
- normal driving.
Check for ECU errors with the DEIS tester using the “SCAN OUT” function. Resolve
any problems that arise.
Note: The SCAN OUT procedure is mandatory for warranty approval.
5
© 2017 Ferrari
North America, Inc.
Technical Department
www.ferrariusa.com
TI-2419
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
Ferrari
North America
Services under warranty
The costs incurred for this service must be recovered through our Warranty System indicating:
Step
Model GTC4Lusso
› Campaign number ........................................................................................................ 449
› Cost code ...................................................................................................................... 23
› Malfunction code ............................................................................................. 47.8.53.014
› Problem code ................................................................................................................. 01
› Operation code ............................................................................................47.0.90.317.0
› Time allowance ................................................................................................. 0.50 Hours
Model GTC4LussoT
› Campaign number ........................................................................................................ 449
› Cost code ...................................................................................................................... 23
› Malfunction code ............................................................................................. 46.8.53.014
› Problem code ................................................................................................................. 01
› Operation code ............................................................................................46.0.90.317.0
› Time allowance ................................................................................................. 0.50 Hours
The update described in this Technical Information must be completed by and no later than
October 31, 2017.
Thank you for your co-operation.
6
© 2017 Ferrari
North America, Inc.
Technical Department
www.ferrariusa.com
TI-2419
All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA
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TSB/Document ID: 2419
Replacement Service Bulletin Number:
MFR Communication Date: 2017-09-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
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