TO:

Mazda Dealership General Managers, Service Managers, and Parts Managers

DATE:

October 2016

SUBJECT:

2009-2010 Mazda6 Sophisticated Air Bag Sensor (SAS) Unit Concern
Warranty Extension Program – Special Service Program (SSP) A7

Mazda Motor Corporation is extending the warranty coverage for a specific repair of
sophisticated air bag sensor (SAS) unit on certain 2009-2010 Mazda6 vehicles produced from
December 15, 2008 through February 25, 2010.
The warranty coverage for repair of SAS unit is extended to 15 years (180 months) from the
original warranty start date, with no mileage limitation.
On certain 2009-2010 Mazda6 vehicles, an internal component inside the SAS unit may be
susceptible to corrosion. If the unit fails, the air bag warning light will illuminate to alert the driver
of the failure. Continued driving in this condition could prevent the air bags from deploying in a
crash necessitating air bag deployment, increasing the risk of injury. The warranty extension
applies only to this condition.
If troubleshooting reveals the air bag warning light illumination is caused by SAS unit failure,
this warranty extension program applies to the repair of the vehicle.
This is a warranty extension for the specified repair only. Inspection and replacement of any other
parts other than the SAS unit will not be eligible for reimbursement to the dealer or customer.
Diagnosis will be covered under this warranty extension program at no charge to the customer,
regardless of the component found to have failed. This program extends the warranty period for
actual failures due to defects in workmanship or materials in accordance with Mazda Warranty
Policy and Procedures.
Owners of subject vehicles were notified by first class mail beginning October 4, 2016.
Service and repair information is available on eMDCS and MS3 (Mazda Service Support System)
web sites via MXConnect.

-Page 2-

For technical assistance, please call the Technical Assistance Hotline at (888) 832-8477, Option 3.
For parts questions, please contact the Corporate Dealer Assistance Group at (877) 727-6626,
Option 2.
For warranty questions, please contact the Warranty Hotline at (877) 727-6626, Option 3.
Please make certain the appropriate personnel in your dealership are familiar with the details of
this warranty extension program before responding to customer inquiries. Your understanding and
support are greatly appreciated.

Sincerely,

Akira Ikemoto
Director, Technical Services Division
Mazda North American Operations

SERVICE AND PARTS INFORMATION
SSPA7
WARRANTY EXTENSION
For certain 2009-2010 Mazda6 vehicles, the warranty coverage for specific repair of SAS unit is
extended to 15 years (180 months) from the original warranty start date, with no mileage limitation.
CONDITION OF CONCERN
On certain 2009-2010 Mazda6 vehicles, an internal component inside the SAS unit may be susceptible
to corrosion. If the unit fails, the air bag warning light will illuminate to alert the driver of the failure.
Continued driving in this condition could prevent the air bags from deploying in a crash necessitating air
bag deployment, increasing the risk of injury. The warranty extension applies only to this condition.
Note: Vehicles subject to this warranty extension may exhibit the same condition as safety recall
campaign 9816H, but they are not involved in the safety recall.
For subject vehicles with air bag warning light illumination, dealers should perform troubleshooting to
determine if the SAS unit has failed. If diagnosis reveals the SAS unit has failed, this warranty
extension program applies to SAS unit replacement, at no cost to the customer. Diagnosis will be
covered under this warranty extension program at no charge to the customer, regardless of the
component found to have failed.

SUBJECT VEHICLES
Model
2009-2010 Mazda6

VIN Range
1YV HP**** 95 M44838 – M52259
1YV HZ**** A5 M00015 – M36450

Build Date Range
From December 15, 2008 through
February 25, 2010

The asterisk symbol “*” can be any letter or number.

OWNER NOTIFICATION
Mazda will notify all U.S. owners of the subject vehicles by first class mail on October 5, 2016.
SSPA7 is a Warranty Extension, not a repair campaign. Owners will be advised that they do not
need to bring their vehicle to a dealer if it does not exhibit the affected condition. Refer to the
owner letter and reimbursement form in Attachment III.
PARTS INFORMATION
For customer vehicles with a failed SAS unit, check the GEPC for the replacement SAS unit part
number.

Page 1 of 3

SERVICE AND PARTS INFORMATION
SSPA7
WARRANTY CLAIM PROCESSING INFORMATION

Warranty Type Code
Process Number
Symptom Code
Damage Code
Part Number Main Cause
Quantity
Labor Operation Number
Labor Hours
Period Covered

•

Diagnosis of SAS unit
For customers with SAS
malfunction light ON
A
AG016B
99
99
7777-SP-M15
0
XXM9KXDX
Actual time up to 0.7 hrs.
Within 15 years/unlimited mileage of
original in service date

Replacement of SAS unit
A
AG016A
99
99
GS3L-57-K30A
1
XXM86XRX
0.7 hrs.
Within 15 years/unlimited mileage of
original in service date

Only 0.2 hours diagnosis for Codes U0151 and/or U0452 and/or U3000 and/or U3003 will be
accepted.

If none of these 4 U-Codes mentioned above are present but the root cause of the malfunction light is
the SAS unit, actual time up to 0.7 total hours may be claimed. RO copy with technician notes, punch
times and IDS log viewer session may be requested to validate actual time over 0.2 hours.
RENTAL CAR INFORMATION
Mazda recommends the usage of the MCVP loaner vehicle when available. If all MCVP loaner
vehicles are in use and unavailable, and the customer needs a rental car, then use your local rental
facility and offer a rental car. Be sure that every effort is made to repair the car within one business
day or less in order to allow the next customer the same experience.
Rental Car Warranty Claim Information
MCVP Vehicle Preferred
Warranty Type Code
Symptom Code
Damage Code
Part Number Main Cause
Part Quantity
Labor Operation Code
Labor Hours
Sublet – Rental Car
Sublet Invoice Number
Sublet Type Code
Sublet Amount

Sublet Text

N/A
MCVP does not require claim
submission

Rental Agency Vehicle
A
99
99
5555-SS-PA7R
0
MM024XRX
0
Number from Rental Invoice or
Dealer Purchase Order
Enter “Z9” (other)
Up to $30.00 per day for the
number of days customer had
rental car
Number of days rental car was
supplied to customer
Page 2 of 3

SERVICE AND PARTS INFORMATION
SSPA7
Rental expenses exceeding the two-day limit will require prior DSM Authorization, as outlined in the
Mazda Rental Car Reimbursement Program policy.

VERIFY THE VEHICLE IS APPLICABLE TO SSPA7

1. Verify the vehicle is within the following ranges:
Model
2009-2010 Mazda6

VIN Range
1YV HP**** 95 M44838 – M52259
1YV HZ**** A5 M00015 – M36450

Build Date Range
From December 15, 2008 through
February 25, 2010

The asterisk symbol “*” can be any letter or number.
• If the vehicle is within the above ranges, go to Step 2.
• If the vehicle is not within the above ranges, SSPA7 is not applicable.
2. Perform a Warranty Vehicle Inquiry using your eMDCS System.
eMDCS System – Warranty Vehicle Inquiry Results:
If eMDCS displays:

Action to perform:

SSPA7 OPEN

Proceed to “Repair Procedure” of SSPA7 only if the
vehicle exhibits the air bag warning light illumination.

SSPA7 EXPIRED

Vehicle is outside the warranty time limitation.

SSPA7 is not displayed

SSPA7 does not apply to this vehicle.

Note: This is a warranty extension program. Application of a campaign label is not necessary.

REPAIR PROCEDURE
Please refer to Repair Procedure document on MS3.

Page 3 of 3

ATTACHMENT II
SSPA7
2009-2010 MAZDA6 - SAS UNIT WARRANTY EXTENSION PROGRAM

A. DESCRIPTION

On certain 2009-2010 Mazda6 vehicles, an internal component inside the SAS unit may be
susceptible to corrosion. If the unit fails, the air bag warning light will illuminate to alert the driver of
the failure. Continued driving in this condition could prevent the air bags from deploying in a crash
necessitating air bag deployment, increasing the risk of injury. The warranty extension applies only to
this condition.

B. VEHICLE INSPECTION PROCEDURE

1. Verify that the vehicle is within one of the following year ranges:
Model
VIN Range
Build Date Range
1YV HP****95 M44838 – M52259 December 15, 2008 through
2009-2010 Mazda6
1YV HZ****A5 M00015 – M36450
February 25, 2010
The asterisk symbol “*” can be any letter or number.
•
•

If the vehicle is within one of the above year ranges, proceed to step 2.
If the vehicle is not within the above ranges, SSPA7 is not applicable.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System.
eMDCS System - Warranty Vehicle Inquiry Results
If eMDCS displays:
Action to perform:
SSPA7 OPEN
Proceed to “C. REPAIR PROCEDURE”.
SSPA7 EXPIRED
Vehicle is outside the warranty time limitation.
SSPA7 is not displayed
SSPA7 does not apply to this vehicle.

C. REPAIR PROCEDURE
DTC Inspection Procedure
Note:
• The subject vehicles for this warranty extension may exhibit the same condition as safety
recall campaign 9816H, but they are not involved in the safety recall.
• If Codes U0151 and/or U0452 and/or U3000 and/or U3003 are present, then the SAS module
must be replaced.
If the vehicle with air bag warning light illumination is brought into dealer, dealer should perform
troubleshooting to determine if the SAS unit has failed. If diagnosis reveals the SAS unit has failed,
this warranty extension program applies to SAS unit replacement, at no cost to the customer.
The DTCs described below may be stored if the SAS unit has failed.
U3000:**
SAS control module internal malfunction
U0151:**
Communication error to SAS control module
U3003:**
SAS control module power supply voltage decreases or increases
U0452:**
On request from SAS control module
**any numbers

1

ATTACHMENT II
SSPA7
1. Connect the M-MDS to the DLC-2.

2. After the vehicle is identified, select the following items from the initialization screen of the
M-MDS.
a. Select “Self-Test”.
b. Select “Modules”.
c. Select “RCM”.
3. Verify the DTC according to the directions on the screen.
• The DTCs described below may be stored if the SAS unit has failed.
• U3000:**
SAS control module internal malfunction
• U0151:**
Communication error to SAS control module
• U3003:**
SAS control module power supply voltage decreases or increases
• U0452:**
On request from SAS control module
**any numbers
• If diagnosis of any DTC reveals the SAS unit has failed, replace the SAS unit according to the
“SAS CONTROL MODULE REMOVAL/INSTLLATION”, at no cost to the customer.
4. After completion of repairs, clear all DTCs stored in the SAS control module.
Replacement Procedure

WARNING
•
•

Handling the SAS control module or air bag module improperly can accidentally deploy the air bag
modules and pre-tensioner seat belt, which may seriously injure you. Read the air bag system
service warnings and cautions before handling the air bag module.
If the connector is connected and the ignition switch is turned to the ON position with the SAS
control module not secured completely using the installation nuts, the SAS control module may
detect a degree of impact even when something contacts it lightly, deploying the air bag module
and pre-tensioner seat belt accidentally.

CAUTION
•
•

When replacing the SAS control module, always perform the configuration procedure before
removing the SAS control module. If the configuration is not performed and the SAS control
module is removed, DTC U2100:00 will be displayed.
If for any reason the configuration is not completed normally, DTC U0300:00 will be displayed in
addition to DTC U2100:00.
2

ATTACHMENT II
SSPA7
SAS Control Module Removal
1. Perform SAS control module configuration:
a) Connect the M-MDS to the DLC–2.

b) After the vehicle is identified, select the following items from the initialization screen of the
M-MDS.

1. Select “Module Programming”.
c) Then, select items from the screen menu in the following order.

1. Select “Programmable Module Installation”.

2. Select “RCM”.
d) Perform the configuration according to the directions on the screen.
e) Retrieve DTCs by the M-MDS, then verify that there is no DTC present.

If a DTC (s) is detected, perform the applicable DTC inspection.
2. Switch the ignition to OFF.
3. Disconnect the negative battery cable and wait for 1 minute or more.
4. Remove the fasteners shown below and partially peel back the floor covering so that the SAS
control module can be removed.

3

ATTACHMENT II
SSPA7
5. Disconnect the connector.
Remove the bolts and remove the SAS control module in the direction of the arrow shown below.

SAS Control Module Installation
1. Install in the new SAS control module.
2. Install the bolts as shown below.
Tightening Torque: 80-106 in-lb (9 - 12 Nm)

3.
4.
5.
6.
7.
8.

Connect the connector to the SAS control module.
Return the floor cover to its original state, attach the fastener.
Connect the negative battery cable.
Turn the ignition switch to the ON position.
Verify that the air bag system warning light illuminates for approx. 6 seconds and goes out.
If the air bag system warning light does not operate normally, refer to the on-board diagnostic
system (air bag system) and perform inspection of the system.

4

ATTACHMENT II
SSPA7
9. Perform SAS control module configuration:
a) Connect the M-MDS to the DLC–2.

b) After the vehicle is identified, select the following items from the initialization screen of the
M-MDS.

1. Select “Module Programming”.
c) Then, select items from the screen menu in the following order.

1. Select “Programmable Module Installation”.

2. Select “RCM”.
d) Perform the configuration according to the directions on the screen.
e) Retrieve DTCs by the M-MDS, then verify that there is no DTC present.

If a DTC (s) is detected, perform the applicable DTC inspection.
10. Verify the repair.

5

October 2016
Sophisticated Air Bag Sensor (SAS) Unit Warranty Extension Program SSPA7
2009-2010 Mazda6
This notice applies to your vehicle: VIN

Dear Mazda Owner:
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty
coverage for the replacement of the sophisticated air bag sensor (SAS) unit on certain 2009-2010 Mazda6
vehicles produced from December 15, 2008 through February 25, 2010.
The warranty coverage for applicable repair is extended to 15 years from the original warranty start date, with no
mileage limitation.
If you are a recipient of this notice, your vehicle is included in this warranty extension program.
What is the problem?
On certain 2009-2010 Mazda6 vehicles, an internal component inside the SAS unit may be susceptible
to corrosion. If the unit fails, the air bag warning light will illuminate to alert the driver of the failure.
Continued driving in this condition could prevent the air bags from deploying in a crash necessitating air
bag deployment, increasing the risk of injury. The warranty extension applies only to this condition.
What will Mazda do?
If diagnosis confirms the air bag light is on as a result of SAS unit failure, the SAS unit will be
replaced, free of charge.
What should you do?
If the air bag warning light is not illuminated, there is no need to contact your Mazda dealer. We
suggest keeping this letter with the vehicle’s warranty information booklet for future reference.
If the air bag warning light of your vehicle illuminates and stays on, please make an appointment
with your Mazda dealer as soon as possible to have your vehicle diagnosed and repaired.
Diagnosis will be covered under this warranty extension program, free of charge, regardless of the
component found to have failed. If diagnosis confirms the air bag light is on as a result of SAS unit
failure, the SAS unit will be replaced, free of charge. However, if diagnosis confirms the air bag
light is on due to a different issue, this warranty extension program will not address this condition.
Your Mazda dealer will open a separate repair order to address that problem.

Mazda North American Operations
Technical Services Division
1444 McGaw Ave.
Irvine, CA 92614-5570
www.MazdaUSA.com

-Page 2-

What if you already paid for repair on SAS unit?
If you have already paid for repair or replacement of the SAS unit due to SAS unit failure, prior to
receiving this notice, you may be eligible for reimbursement of reasonable repair expenses based on
Mazda’s repair standards. Please complete the enclosed “Reimbursement Application Form”, include
the necessary documentation, and mail it to us in the pre-addressed envelope provided, allowing 6-8
weeks for processing.
Where is the closest Mazda dealer?
To locate your nearest Mazda dealer, visit our web site and use our “Locate a Dealer” feature at
www.MazdaUSA.com or consult your local yellow pages.
Moved or no longer own this vehicle?
If you have moved or no longer own your Mazda vehicle, please complete and mail the enclosed
postage-paid Information Change Card (no envelope required) as soon as possible. This enables us
to update our records and notify the current owner.
Still have questions?
If you have any questions regarding this campaign, please contact our Customer Experience Center
toll free at (800) 222-5500, select option #6.
We actively work to improve our products and search for solutions to improve your ownership
experience. We sincerely apologize for any inconvenience this program may have caused you.
Sincerely,
Mazda North American Operations

Mazda North American Operations
Technical Services Division
1444 McGaw Ave.
Irvine, CA 92614-5570
www.MazdaUSA.com

REIMBURSEMENT PLAN
Requirements for Reimbursement
If you meet all of the following requirements, you are eligible to receive reimbursement under this plan:
1. You own or have owned a 2009-2010 Mazda6 vehicle produced from December 15, 2008 through February 25,
2010. Please do not send your title or registration, as these are NOT required.
2. You have paid for SAS unit repair or replacement due to SAS unit failure, prior to receiving the notice of this
program (SSPA7).
3. You have an original or legible copy of the paid repair order or invoice receipt showing:
• Vehicle model and year, and vehicle identification number (VIN)
• Your name and address at the time of repair
• Description of the concern reported
• SAS unit repair or replacement
PLEASE DO NOT SUBMIT THIS FORM WITHOUT THE ABOVE DOCUMENTATION.
4. Mail this reimbursement application form with the applicable payment receipts in the enclosed envelope to:
Mazda North American Operations
Attn: Recall Reimbursement Dept.
P.O. Box 57085
Irvine, CA 92619-7085
Procedure for Reimbursement Request
If your vehicle has had the SAS unit repaired or replaced due to a similar concern to this warranty extension program,
prior to the launch of the program (SSPA7), you may apply for reimbursement by doing the following:
1. Complete the Reimbursement Application Form found on the reverse side of this page.
2. Once your vehicle has been repaired according to the SSP instructions, mail the Reimbursement Application Form
with a legible copy of the paid repair order and/or invoice using the enclosed envelope. Include any applicable
payment receipts, i.e. credit card receipt, cancelled check, etc.
3. Retain copies of the paid repair order or invoice and this application form for your records.
4. You will be reimbursed for the amount you have paid for SAS unit repair or replacement.
If you wish to correspond with Mazda regarding this reimbursement plan, please write to the above address and refer to
your vehicle identification number (VIN).
Any reimbursement application form that is incomplete, illegible, or sent without the legible copy of the paid repair order
or invoice will be returned for completion. If Mazda has any questions concerning your application for reimbursement,
you may be contacted. Please allow 6-8 weeks for processing.

(SEE REVERSE SIDE FOR APPLICATION FORM)

REIMBURSEMENT APPLICATION FORM
2009-2010 Mazda6
Sophisticated Air Bag Sensor (SAS) Unit Concern – SSPA7
REQUIRED DOCUMENTATION MUST ACCOMPANY THIS FORM. SEE PAGE 1.
(Please type or print)

Name:
First

Middle

Last

State

Zip Code

Address:
Street Address

City

Home:
Phone Number:
Work:
Email:

_______________________________________________________________________

Vehicle Identification Number (VIN):
(17 digits in length)

Total Amount of Reimbursement Requested:

.
Dollars

Cents

INSTRUCTIONS FOR GENERAL RELEASE DESCRIBED BELOW:
•
•
•

Please read thoroughly
Fill in vehicle identification number
Sign the General Release (below)

General Release
I am submitting to Mazda Motor Corporation (“Mazda”) a claim for reimbursement for repair or replacement of SAS unit
performed to date. The vehicle identification number (VIN) is:
VIN:
In exchange for Mazda’s payment of that claim, I hereby release Mazda, its agents, and its related entities from
all claims for such inspection/repair costs. This release shall benefit Mazda and its authorized agent Mazda
North American Operations, its regions/distributors (foreign and domestic), its authorized dealerships, and all
their respective directors, officers, agents, employees, divisions, subsidiaries, and affiliated companies. This
release shall bind my heirs, successors and assigns.
Dated:

Signed:

(SEE REVERSE SIDE FOR REIMBURSEMENT PLAN DETAILS)