NHTSA ID Number: 10117407
Manufacturer Communication Number: 122-E7Q7N-05
TSB/Document Date: 2017-09-14
Summary
Concerns: Oil guide housing Information: Oil leak ("sweating", drops of oil) on engine in oil guide housing area We have discovered that the cause of some leaks in the specified area could not be detected and determined definitively in the dealer organisation when attempting to resolve the complaint "Oil leak"1 . As a result, some of the measures that were carried out were not always effective.
Service
Technical Information
10/15
ENU
1746
1
Engine Leaking In Oil Guide Housing Area (10/15)
Model lines:
Cayenne Diesel (92A)
Macan Diesel (95B)
Model Year:
As of 2012
Concerns:
Oil guide housing
Information:
Oil leak (“sweating”, drops of oil) on engine in oil guide housing area
We have discovered that the cause of some leaks in the specified area could not be detected and
determined definitively in the dealer organisation when attempting to resolve the complaint “Oil leak”1 .
As a result, some of the measures that were carried out were not always effective.
1
Proceed as follows in the event of a complaint:
Information
Test drive:
Before doing any other work, the oil leak/oil contamination area on the engine must always be
cleaned and sprayed with a suitable leak-locating agent/leak detecting spray (commercially available).
Then, perform a test drive.
After the test drive, check the engine for oil leaks.
From past experience, we have discovered that the vehicle only needs to be driven a longer distance
(> 620 miles/1,000 km) if this "short test drive" is not sufficient for precise leak detection.
Please discuss this with the customer.
Definition:
“Oil sweating”
Oil is visible; however, the amount of oil emerging is not significant and/or does not form drops of oil.
There is no oil on the underbody protection, chassis components, front-axle carrier
or on the ground.
So no action is required in this case.
“Drops of oil”
A significant amount of oil is visible; the emerging oil forms a trail with drops of oil. Oil is also visible on the
underbody protection, chassis components, front-axle carrier
and on the ground.
Carry out the following measures (1 to 4) in this case – as required.
Overview:
The listed topic relating to oil contamination on the engine is not exhaustive.
Possible affected parts
2015© Porsche
Cars North America, Inc.
AfterSales
Feb 12, 2015
Page 1 of 3
1
Service
1746
ENU
Technical Information
10/15
Oil guide housing seal Oil transferred to thread of screw “12”, Figure 1 -marking check for oil contamination.
Figure 1
Action
Required:
Action required for oil guide housing ( Figure 1)
Traces of oil/oil contamination on screw "12" in the chain case cover area:
Indicates that the oil guide housing seal is leaking.
If screw "12" ( Figure 1 -marking-) on the oil pan is very dirty, but screw "11" on the other hand shows
no or only slight signs of oil contamination:
Replace oil guide housing seal, see Workshop Manual '174619 Removing and installing oil guide
housing'.
End of action required.
References:
Feb 12, 2015
Page 2 of 3
Workshop Manual '174619 Removing and installing oil guide housing'
AfterSales
2015© Porsche
Cars North America, Inc.
Service
Technical Information
10/15
ENU
1746
1
Workshop Manual 153319 Removing and installing timing-case cover
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche
Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche
dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche
Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
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Asst. Manager
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Warranty Admin.
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Dr. Ing. h.c. F. Porsche
AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche
Crest®, Porsche
®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, FOUR, UNCOMPROMISED®, and the model numbers and the
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Porsche
Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are
subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized
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dealer use only and cannot be copied or distributed. Porsche
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Printed in the USA
2015© Porsche
Cars North America, Inc.
AfterSales
Feb 12, 2015
Page 3 of 3
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TSB/Document ID: 122-E7Q7N-05
Replacement Service Bulletin Number:
MFR Communication Date: 2015-02-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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