Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

Date:
To:
From:

April 16, 2013
Dealer Principal, General Manager, Service Manager, and Service Technician
Austin Gray, Technical Director; Jonathan LaForte, Technical Manager

Dear Ducati Dealer,
Ducati is pleased to announce the new Pre-delivery and Scheduled Maintenance Check List forms for the
M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada. These communication tools are an integral part of
Ducati Service minimum requirements.
This document serves as a complement to the information you already received through Ducati’s Technical
Training courses. Herein you will find important information concerning the following:




Pre-delivery vehicle preparation
Information for delivering the motorcycle to the Customer
Servicing instructions

As previously communicated, the key new feature of the M.Y. 2013 Hypermotard and Hyperstrada models is
the longer service interval, which is now 9,000 miles, with Desmo Service scheduled every 18,000 miles.

 VERSIONS
The M.Y. 2013 Hypermotard and Hyperstrada family are available in 3 different versions:
VERSION
HYPERMOTARD

STANDARD EQUIPMENT
 Riding Modes
 Ducati Safety Pack (ABS + DTC)
 Ride by Wire
 Ready for: anti-theft system, heated grips, satellite
navigator

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

HYPERMOTARD SP






Riding Modes
Ducati Safety Pack (ABS + DTC)
Ride by Wire
Marchesini forged rims, tapered aluminum handlebar,
carbon parts (front mudguard, engine covers)

 Ready for: anti-theft system, heated grips, satellite
navigator

HYPERSTRADA

CAUTION: Please be reminded
that the Hyperstrada model is
sold with three possible seat
heights from ground, obtained by
mixing two different seats and
two
different
types
of
suspension.
For the standard and lowered
versions you will then find
different part numbers for the
front suspension (standard has
150 mm travel, while lowered has
130 mm travel) and rear
suspension (standard has 61.5
mm travel, while lowered has
55.5 mm travel) and hence side
stand length (2 different part
numbers) and central stand
length (2 different part numbers)
will be different as well.






Riding Modes
Ducati Safety Pack (ABS + DTC)
Ride by Wire
Semi-rigid side panniers (50 litres) with integrated
supports, touring windscreen, touring seat,
passenger grab rail, centre stand, oversized front and
rear mudguards, engine belly pan, no. 2 12V power
outlets

 Ready for: anti-theft system, heated grips, satellite
navigator
 Hyperstrada OEM seat height:
HYPERSTRADA OE SEAT HEIGHT
850 mm
EUR/AUS/CAL/CDN

Suspensions – STANDARD

830 mm
EUR/AUS/CAL/CDN
(ON REQUEST
ONLY)

Suspensions – LOWERED

810 mm
ONLY JAP and APAC

Suspensions – LOWERED

Seat – STANDARD

Seat – STANDARD

Seat – LOWERED

The lowered seat (-20 mm) by Ducati Performance is
available for all country versions as an accessory.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

VEHICLE PRE-DELIVERY
Below is a list of the tasks to be carried out during pre-delivery.
As an attachment to this Service Bulletin you will find the printable version of the Check List of Predelivery interventions for the M.Y. 2013 Hypermotard and Hyperstrada. We ask that you print this form
and fill out all of its parts during pre-delivery inspections. Provide it to the Customer while filing a copy of it
with the repair order.

The checks related to pre-delivery are the following:
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)
11)
12)
13)
14)

Transport packaging integrity visual check (if required).
Transport packaging removal (if required).
Check of the supplied kit completeness (use the list included in the supplied kit).
Motorcycle integrity visual check.
Assembly of hand guards (where applicable) - SEE INSTRUCTIONS on Page 5
Rear-view mirrors assembly - SEE INSTRUCTIONS on Page 8
Plexiglas assembly (Hyperstrada only) - SEE INSTRUCTIONS on Page 9
Assembly of latches on side panniers (Hyperstrada only) – SEE INSTRUCTIONS on Page 13;
Battery service and installation on the vehicle - SEE INSTRUCTIONS on Page 10
Final drive correct tensioning check;
Tire pressure check - SEE INSTRUCTIONS on Page 20
Brake fluid and coolant check (top-up if necessary).
Engine oil level check (top-up if necessary).
Lights, turn indicators, horn and controls operation check. Check of the adjustment of the headlight
beam height. Check of handlebar free movement and any interference.
15) Check keys operation; check proper operation of steering lock to the right and left.
16) Check of the front and rear wheel shaft tightening
(Front: 63 Nm±5% - Rear: 176 Nm ±5%);

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

17) Check tightening of brake caliper retaining screws
(Front: 45 Nm±5% - Rear: 25 Nm ±5%).
18) Fuel service until the reserve warning light turn off.
19) Engine stop switch, side stand switch and clutch lever switch operation check.
20) Check for available technical updates (if any) and recall campaigns in DCS.
21) Assembly of Ducati Performance accessories (if applicable)
22) Final inspection and road test (safety devices and electric fans operation check).
23) ECU trouble code reading with DDS 2.0 and software update check (use the Global Scan function).
24) Clean of the motorcycle
25) Motorbike warranty activation (warranty terms and conditions).
26) Illustrate to the Customer how the motorcycle works.
27) Deliver to the Customer the documentation included in the supply and the Service Manual (duly filled
out).

CHECKING THE SUPPLIED KIT
Check that the kit supplied with the motorcycle is complete; this also applies to the side panniers kit,
only for Hyperstrada. All motorcycles come with 2 keys associated to 3 latches for side panniers and top
case locks, which can be found inside the kit located under the seat.

Please be reminded (as explained in Tips&Tricks # 70) that you will no longer find any CODE CARD with
the motorcycles. However, on the first batch of motorcycles delivered, dealers may find a CODE CARD.
If this is the case we ask you to remove the CODE CARD and NOT deliver it to the final Customer.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

NOTE – HYPERSTRADA ONLY
Inform the Customer how to properly use the two screws (1) available in
the kit located in the under-seat compartment, together with the side pannier
lock tumblers.
The screws are used in case it is necessary to restore the front fixture of the
number plate holder (A), if the side pannier support is removed. In this
case, tighten the screws (1) to a torque of 20 Nm ± 10%.

 INSTALLING THE HAND GUARDS
If the hand guards are already installed on the motorcycle, it will be necessary to change the two GREY
service screws with the two BLACK screws supplied in the kit, start them with pre-applied threadlocker.
Tighten the screws to a torque of 5 Nm ± 10%.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

NOTE
This document describes the procedure for installing the RH hand guard;
follow the same procedure for installing the LH one.

1)

Remove the hand guard (1) assembly from the packaging.
NOTE – HYPERMOTARD SP ONLY
While removing the packaging, ensure weight (2) is positioned correctly
on hand guard (1).

HYPERMOTARD SP
ONLY

2)

Position hand guard (1) on handlebar, engaging the reference notch (A) of hand guard on slot (B)
on handlebar.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

3)

Take the BLACK screw (4) with pre-applied threadlocker from the supplied kit. Start the screw (4)
and tighten it to a torque of 5 Nm ± 10%.

4)

Tighten the counterweight screw (5) as follows:
 hold the end of hand guard (1) turned down;
 hold the counterweight screw (5) pressed toward the inside of the handlebar;
 tighten the counterweight screw (5) to a torque of 10 Nm ± 10%.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

5)

Insert wiring (3) of hand guard (1), in cable guides (C).

 INSTALLING THE REAR-VIEW MIRRORS
Fasten rear-view mirrors by tightening nuts (1) to a torque of 40 Nm ± 10%.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

INSTALLING THE PLEXIGLAS – HYPERSTRADA ONLY
Take the components from the supplied kit. Install the four grommets (2) onto the windscreen (1) holes
by using water and soap.

Fit windscreen to motorcycle support; start the four screws (3) and tighten to a torque of 3 Nm ± 10%.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

CHARGING THE BATTERY AND FITTING IT ON THE VEHICLE
WARNING
Before performing any task on the battery, you must first carefully read the
instructions on its fill, recharge and installation.
After the electrolyte service, the battery must be left to rest for at least 30 minutes. Always charge the
battery before the first use and especially after long storage periods (such as before selling the vehicle).
Leaving the battery discharged for more than one month could damage it.
Use only constant-voltage battery chargers. Check that the battery terminals are properly connected and
that the battery charger is the correct one. To recharge the battery, follow the instructions indicated on
the battery; for further details refer to the table.
Type of charging

Volt (V)

Ampere (A)

Normal

12

1.2

1)

Remove the rider seat.

2)

Release metal ring (B) and rubber band (A).

2
1

Time (Hours)
5 to 10

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

3)

Raise the battery mount assembly without disconnecting the electric components.

4)

Fit battery in its mount; it is recommended to lubricate the battery side surfaces with some water
and soap to help the rubber slide.

5)

Restore assembly of battery mount in its seat.

6)

Connect motorcycle terminals to battery.
WARNING
Carefully comply with orientation of cables (1), (2) and (3) as shown in the
figure.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

WARNING
Connect the vehicle red positive cable (1) and the positive cable of the
ABS system (2) to the positive terminal of the battery and the black
negative cable (3) to the battery's negative terminal.
7)

Start the two screws (4) on the terminals, starting with the positive cables and tighten the screws.

8)

Apply grease around the battery terminal clamps to prevent oxidation.

9)

Hook in this sequence the end of rubber band (A), and metal ring (B).

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

1

2

10) Refit the rider seat.
 INSTALLING THE LOCKS TO SIDE PANNIERS (Hyperstrada only);
NOTE
This document describes the procedure for installing the LH side pannier
lock; follow the same procedure for installing the RH one.
1)
2)
3)

Take the lock tumblers (1) from the unde-rseat compartment kit.
Take lock kit from inside the side panniers.
Make sure side pannier kit is complete, before installing it.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

LEFT SIDE

Pos.

Description

Q.ty

1
2

Lock revolving plug
Lock cam
Self-tapping screws retaining cam
to lock revolving plug
Upper pannier support
Lock revolving plug assembly clip
Upper pannier support screws
Upper pannier support nuts

1
1

3
4
5
6
7
4)

2
1
1
4
4

Fasten cam (2) to lock revolving plug (1) using the two self-tapping screws (3).
WARNING
Holes on lock revolving plug are NOT threaded, use self-tapping screws
(3). Fasten with care.
Tighten the self-tapping screws (3) to a torque of 0.6 Nm ± 10%.

Pre-delivery & Scheduled Maintenance Checklists
Models: M.Y. 2013 Hypermotard (Standard and SP) and Hyperstrada

Service Bulletin SVC-13-011

5)

Pre-apply high-viscosity grease on revolving plug assembly.

6)

Fit the lock tumbler in the hole on upper pannier support (4);