To:

All Cold Climate States Toyota Dealer Principals, Service Manager, and Parts Managers

Subject:

Limited Service Campaign (LSC) E0D
2005 through 2008 Model Year Tacoma Vehicles
Corrosion-Resistant Compound (CRC) Application

Toyota will initiate a Limited Service Campaign (LSC E0D) to inspect and, based upon Toyota’s inspection
criteria, apply Corrosion-Resistant Compounds (CRC) to key areas of the frame assembly of certain 2005-2008
model year Tacoma vehicles without significant rust perforation until March 31, 2016. This campaign covers
vehicles currently registered in the following cold climate states and the District of Columbia (D.C.) (together,
“Cold Climate States”): CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI & WV.
E0D will be rolled out on a state-by-state basis, with the first states beginning in early May, 2014.
Condition

Toyota has received reports that certain 2005 through 2008 model year Tacoma vehicles operated in
specific cold climate areas (Cold Climate States) with high road salt usage may exhibit more-than-normal
corrosion to the vehicle’s frame.

Toyota investigated these reports and determined that the
frames in some vehicles may not have corrosion-resistant
protection sufficient for use in these areas.

This combined with prolonged exposure to road salts and
other environmental factors, may contribute to the
development of more-than-normal rust in the frame of some
vehicles.

This condition is unrelated to and separate from normal
surface rust which is commonly found on metallic surfaces
after some years of usage and/or exposure to the environment.
Limited Service Campaign (LSC) Remedy
Over the next few months, owners of the covered vehicles will receive a notification requesting them to bring
their vehicles to an authorized participating Toyota dealership in the Cold Climate States. The dealership will
inspect the condition of the vehicle’s frame. Based upon the results of the inspection, the dealership will do one
of the following:

If significant rust perforation is not found, the dealer will apply Corrosion-Resistant Compounds (CRC) to
key areas of the vehicle’s frame at no charge to the owner.

If significant rust perforation is found, the dealer will replace the vehicle’s frame at no charge to the owner.
Customers will have until March 31, 2016, to have the inspection of the vehicle’s frame and the CRC
application completed. If before the March 31, 2016, expiration date an authorized Toyota dealer (in a
Cold Climate State) confirms that the vehicle’s frame has significant rust perforation, the appropriate
repairs must be completed within three months of the inspection date*. Please schedule all inspection
and CRC appointments well in advance of the March 31, 2016, expiration date to ensure that your
dealership has sufficient time to complete this Limited Service Campaign.
Please note: All vehicles must have the campaign completed by the deadlines outlined above.
*Due to facility and staffing challenges when scheduling and performing frame replacements and the production and shipping of the
frames and associated parts.

LSC E0D – D – Page | 2
1.

Owner Notification
The owner notification will commence approximately 1 – 2 weeks after your state has been launched.
Phase
1
2
3
4
5

Region
Boston
Cincinnati
Chicago
New York
CAT

States
Main, Massachusetts, New Hampshire, Vermont, Rhode Island
Kentucky, Michigan, Ohio
Illinois, Indiana, Minnesota, Wisconsin
Connecticut, New Jersey, New York
Delaware, Maryland (D.C.), Pennsylvania, Virginia, West Virginia

Dealer Date
May 8, 2014
June 23, 2014
August 22, 2014
September 17, 2014
November 10, 2014

Toyota makes significant effort to obtain current customer name and address information from each state
through industry resources when mailing owner letters. In the event your dealership receives a notice for
a vehicle that was sold prior to the LSC announcement, it is the dealership’s responsibility to forward the
owner letter to the customer who purchased the vehicle.
Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner
who has not yet received a notification, please verify eligibility by confirming through TIS prior to
performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on
TIS. VINs will be loaded simultaneously with the launch of each state.
2.

Pre-Owned Vehicles in Dealership Inventory (In-Stock Vehicles)
To ensure customer satisfaction Toyota requests that dealers conduct the LSC remedy on any used
vehicles currently in dealer inventory that are covered by this LSC prior to customer delivery

3.

Dealer/Owner Lists
Summary Reports containing the number of covered vehicles in your dealership’s Primary Marketing Area
(PMA) have been enclosed in the dealer package. Based upon our records, a dealership which does not
have a covered vehicle in their PMA will receive a report indicating so.

Only vehicles currently registered in the “Cold Climate States” are covered under LSC E0D (LSC expiration date Mar 31, 2016)
Cold Climate States: CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, WV and also includes the
District of Columbia .

LSC E0D – D – Page | 3
4.

Number and Identification of Covered Vehicles
There are approximately 160,000 Tacoma (certain 2005 – 2008 model year) vehicles covered by LSC
E0D.
Model

WMI

Year

2005

2006
Tacoma

3TM
2007

2008

VIN Range
VDS

Range

JU62N
KU72N
LU42N
MU52N
JU62N
KU72N
LU42N
MU52N
JU62N
KU72N
LU42N
MU52N
JU62N
KU72N
LU42N
MU52N

M001038 - M008091
M001035 - M004841
M001025 - M002890
M001026 - M001900
M007884 - M028771
M004775 - M010145
M002891 - M008847
M001878 - M003617
M028772 - M049700
M010029 - M013697
M008667 - M013600
M003618 - M005093
M049701 - M070800
M013698 - M017962
M013601 - M020109
M005056 - M007830

Model

WMI

Year

VIN Range
VDS
JU62N
KU72N
LU42N
MU52N
NX22N
NX62N

Tacoma

5TE

2005

PX42N
TU22N
TU62N
TX22N
TX62N
UU42N
UX42N

Range
Z001028 - Z099997
Z100011 - Z144893
Z001030 - Z099998
Z100007 - Z144860
Z001003 - Z099999
Z100003 - Z144901
Z001010 - Z099986
Z100000 - Z144881
Z001023 - Z099994
Z100030 - Z144884
Z001659 - Z099610
Z100147 - Z144755
Z001187 - Z099909
Z100855 - Z144724
Z001007 - Z099765
Z100041 - Z144886
Z001020 - Z099968
Z100001 - Z144895
Z001048 - Z099980
Z100018 - Z144900
Z001181 - Z099650
Z100227 - Z144873
Z001009 - Z099992
Z100004 - Z144899
Z001302 - Z099989
Z100005 - Z144707

Only vehicles currently registered in the “Cold Climate States” are covered under LSC E0D (LSC expiration date Mar 31, 2016)
Cold Climate States: CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, WV and also includes the
District of Columbia .

LSC E0D – D – Page | 4
(Number and Identification of Covered Vehicles CONTINUED . . . )
Model

WMI

Year

VIN Range
VDS
JU62N

KU72N

LU42N

MU52N

NX22N

NX62N

Tacoma

5TE

2006

PX42N

TU22N

TU62N

TX22N

TX62N

UU42N

UX42N

Range
Z144959 - Z199999
Z200001 - Z299988
Z300392 - Z320618
Z145137 - Z199947
Z200113 - Z299342
Z300404 - Z320543
Z145030 - Z199948
Z200064 - Z299588
Z300154 - Z320397
Z145150 - Z199925
Z200162 - Z299622
Z300120 - Z320296
Z145177 - Z199921
Z200211 - Z299999
Z300002 - Z320613
Z145547 - Z199704
Z200545 - Z299939
Z300485 - Z320176
Z145459 - Z199841
Z200453 - Z299639
Z300105 - Z320265
Z144903 - Z199958
Z200282 - Z299994
Z300000 - Z320205
Z144902 - Z199943
Z200216 - Z299993
Z300007 - Z320213
Z145349 - Z199946
Z200347 - Z299951
Z300001 - Z320497
Z145234 - Z199930
Z200446 - Z299428
Z300318 - Z320203
Z144920 - Z199998
Z200000 - Z299901
Z300253 - Z320427
Z145491 - Z199863
Z200473 - Z299666
Z300075 - Z320247

Please note that only owners of the covered
vehicles registered in that specific state will be
notified. VINs registered within that specific state
will be loaded simultaneously on TIS and Dealer
Daily. If a dealer is contacted by an owner who
has not yet received the notification, please
verify coverage by confirming through TIS.
Dealers should perform the procedure as outlined
in the Technical Instructions located on TIS. Not
all vehicles in the VIN range are covered by
this LSC.

Model

WMI

Year

VDS
JU62N
KU72N
LU42N
MU52N
NX22N
NX62N

Tacoma

5TE

2007

PX42N
TU22N
TU62N
TX22N
TX62N
UU42N
UX42N
JU62N
KU72N
LU42N
MU52N
NX22N
NX62N

Tacoma

5TE

2008

PX42N
TU22N
TU62N
TX22N
TX62N
UU42N
UX42N

VIN Range
Range
Z320673 - Z399882
Z400218 - Z469819
Z320671 - Z399894
Z400197 - Z469635
Z320621 - Z399998
Z400011 - Z469705
Z320863 - Z399736
Z400367 - Z469726
Z320620 - Z399896
Z400198 - Z469653
Z321207 - Z399445
Z400637 - Z469255
Z320860 - Z399751
Z400350 - Z469732
Z320619 - Z399797
Z400300 - Z469759
Z320771 - Z399835
Z400261 - Z469786
Z321110 - Z399601
Z400492 - Z469654
Z321199 - Z399447
Z400643 - Z469583
Z320622 - Z399999
Z400000 - Z469869
Z320841 - Z399772
Z400329 - Z469743
Z470196 - Z499500
Z500104 - Z592508
Z470201 - Z499388
Z500216 - Z592453
Z469991 - Z499273
Z500336 - Z592675
Z469870 - Z499999
Z500000 - Z592635
Z469871 - Z499898
Z500255 - Z592426
Z469873 - Z499818
Z501067 - Z592203
Z470165 - Z499997
Z500013 - Z592599
Z470218 - Z499567
Z500035 - Z592582
Z470195 - Z499577
Z500029 - Z592581
Z469874 - Z499971
Z500912 - Z592319
Z469875 - Z499819
Z501075 - Z592204
Z469872 - Z499335
Z500273 - Z592689
Z470171 - Z499595
Z500008 - Z592595

Only vehicles currently registered in the “Cold Climate States” are covered under LSC E0D (LSC expiration date Mar 31, 2016)
Cold Climate States: CT, DE, IL, IN, KY, MA, MD, ME, MI, MN, NH, NJ, NY, OH, PA, RI, VA, VT, WI, WV and also includes the
District of Columbia .

LSC E0D – D – Page | 5
5.

Remedy Procedure
 If the frame passes Toyota’s inspection criteria, refer to the CRC application Technical Instructions
located on the C.L.E.A.N. Dealer website – http://cleandealer.com. Follow the CRC Application
Support link located in the left bottom corner of the C.L.E.A.N Dealer webpage. Accessing and using
this website will be similar to the procedure used in previous CRC campaigns. If you are having
difficulty accessing or using the website, please contact the Environmental Health and Safety (EH&S)
Hotline at (877) 572-4347.
 If the frame does not pass Toyota’s inspection criteria, please refer to the supplement frame
replacement Technical Instructions located on TIS.
 Conduct all applicable, non-completed Safety Recall and Service Campaigns on the vehicle during the
time of appointment.

6.

Parts and Material Ordering
Corrosion-Resistant Compound (CRC) and Support Material Ordering:
Please refer to the technical instructions located on the C.L.E.A.N. Dealer website (http://cleandealer.com)
for part number and quantity information.
 Please note that only dealers in the Cold Climate States will be able to order and receive CRC
kits.
 Verify vehicle eligibility by confirming through TIS prior to performing the repair.
 Dealers that conduct LSC E0D on vehicles not covered under this program or in a state other
than the Cold Climate States will not receive reimbursement.
The CRC application will entail sealing the frame with two different products. The Parker 712AM, a
paraffin wax based product, will be applied inside the frame. Noxudol 300S will be applied to the external
surfaces of the frame. Do not use the Noxudol® name and trademarks without the prior written consent of
Soken Trade Inc. and Toyota Motor Sales, U.S.A., Inc.
Kits will be placed on Manual Allocation Control (MAC). While the CRC kits are on MAC, a representative
from TMS Quality Compliance will review each order and, if necessary, contact the dealership’s Parts
Manager to verify the necessity of the order. This will ensure an adequate and balanced CRC inventory.
Do not order these kits if your dealership is not located in one of the covered & launched states.
If there are special circumstances where a dealer is having difficulty receiving its order, dealership
associates may leave a voice message at: (310) 468-5516 or 1-800-233-3718, option 4, to research the
order. The associate should provide the following information to expedite research of the order status:
 Dealer Information. (Dealer Code, Contact Name, Telephone Number)
 Order Reference Number.
 Customer Name and Vehicle 17-digit VIN.
Frame Replacement Parts Ordering (where applicable):
To assist dealers in determining the correct part number(s) to order, a website has been set up to look up
part numbers by VIN.
- Go to http://toyota-frame-parts-lookup.imagespm.info
- When first logging in, enter your dealer code and the default password; xxxxx. Upon logging in,
the website will ask for you to reset the password and provide an email address.
Note:
 This is a generic website that covers all campaigns where frame replacement may be necessary.
 Your dealership may have previously used this website under LSC D0D and may have updated