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NHTSA ID Number: 10109329

Manufacturer Communication Number: 122-V3U7E-06

TSB/Document Date: 2017-08-01


Summary

Concerns: Plug on crankcase for cylinders 1-3. Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. There is the possibility that a plug that was pressed into and sealed to the crankcase is not seated securely enough in the opening on the affected vehicles. As a result, this can cause the plug to become loose and as a result, oil can suddenly leak out of the crankcase, resulting in immediate engine damage.


arrows-.
Limiting the penetration depth of the staking tool
ensures that the plug is not pressed deeper into the
bore. The gap between the staking marks and the
edge of the plug is still approx. 0.3 mm.

7

Staking plug

Also seal the plug.

WARNING
Toxic substances

Danger of poisoning or suffocation

Ventilate the work area well.

Never ingest or inhale.

Read specific information on the Hazard Sheet.

Wear personal protective gear.

Information

Before applying sealing compound, allow the crankcase to cool down to ambient
temperature.

The surfaces must be free of oil, dirt, moisture and oxide layers.

Surfaces must be prepared according to instructions. Then clean all surfaces carefully.

Leave cleaned surfaces to dry off as instructed. Always adhere to the specified drying
time in order to guarantee adequate adhesion of the sealing compound.

Always wear clean gloves when touching cleaned surfaces to avoid transferring dirt and sweat
from your hands onto the surfaces.

2012© Porsche Cars North America, Inc.

AfterSales

Sep 13, 2012
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Service
WC21

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Technical Information

27/12

7.1

Clean the bore, including the chamfer and plug and the area around the bore on the
crankcase using suitable cleaning agent (isopropanol, acetone, Interflon Metal Clean Aerosol
or Loctite 7063).

7.2

Wipe off the cleaned surface of the crankcase and plug using a non-greasy, lint-free cloth.
Then wipe the surfaces again using a clean part of the cloth to ensure that there are no
residues left.

7.3

Roughen the bore, including the chamfer and plug and the area around the bore on the
crankcase by sanding the areas in circular movements using fine sandpaper (120 grit).

7.4

Clean the sanded surfaces again using suitable cleaning agent.

7.5

Wipe off the cleaned surfaces using a non-greasy, lint-free cloth.
Then wipe the surfaces again using a clean part of the cloth to ensure that there are no
residues left.

7.6

Leave cleaned areas to dry off for approx. 5 minutes.
Information
Use-by date and storage of the sealing compound

7.7

Sep 13, 2012
Page 8 of 10

A use-by date is shown on the crimp of the tube of sealing compound. Do not continue
to use the sealing compound after its use-by date.

Store unused cartridges that are still in date as follows: Leave the application nozzle on
the cartridge and seal the open tip with adhesive tape. Store the cartridge in a dry place
at a temperature of 46–70° F. (8–21° C.).

When you want to use a previously used cartridge that is still in date for other vehicles at
a later time, dispose of the old application nozzle with the partly hardened sealant and
use a new application nozzle.

Before applying sealing compound on the vehicle, first press the contents of the
application nozzle out of the cartridge and dispose of it. Then apply a bead of sealing
compound to a piece of cardboard as a test and only then should you apply sealing
compound on the vehicle.

If sealing compound that is still in date has already hardened in both the application
nozzle and cartridge, dispose of the entire cartridge and use a new cartridge.

Prepare sealing compound, Part No. 000.043.204.35, for application.
7.7.1

Cut open the sealing membrane of the cartridge with a knife.

7.7.2

Make a cut around the middle of the application nozzle with a knife so that a
generous amount of sealing compound can then be applied.

7.7.3

Insert the plunger into the cartridge and apply a bead of sealing compound approx.
100 mm long to a piece of cardboard as a test. This test bead can then be used to
check how the sealing compound is hardening.

AfterSales

2012© PorscheeBay logo Cars North America, Inc.

Service

Technical Information
7.8

27/12 ENU

WC21

1

Apply sealing compound to the bore on the
crankcase.
7.8.1

Fill the bore on the crankcase
⇒ Applying sealing compound
-1- completely with sealing
compound ⇒ Applying sealing
compound -2-.

7.8.2

Then press the sealing compound
into the bore using a spatula to
fill the bore evenly with sealing
compound.

7.8.3

Once the bore is completely filled
with sealing compound, spread
the sealing compound evenly
on the surface of the crankcase
⇒ Applying sealing compound
-bottom-.

7.8.4

Applying sealing compound

Remove excess sealing compound if necessary.

Information
Once the sealing compound has been applied, observe and adhere to the following specifications and
hardening times:

The time period between applying sealing compound and handing the vehicle over to the customer
(hardening time) must be at least 12 hours (leave the vehicle overnight).

The engine in the vehicle must not be started during the entire hardening time.

Allow the sealing compound to harden for at least 12 hours at room temperature 64–72° F.
(18–22° C.). Higher temperatures (up to 104° F./40° C.) will not have a negative effect on the
hardening process.

Once the sealing compound has been applied, leave it to dry for at least 45 minutes initially until a
skin forms on the surface of the sealing compound and the sealing compound starts to solidify and
toughen. You can check this by touching the bead of sealant applied to the piece of cardboard using
a spatula for example. Do not move the vehicle and do not carry out any other work on the
vehicle during this time so as not to damage the joint by applying pressure too soon.

Once the sealing compound has started to solidify, the vehicle can be removed from the lifting
platform. Other work can be carried out on the vehicle if necessary or the vehicle can be moved to a
suitable place in the workshop to allow the sealing compound to harden further.

8

Enter the workshop campaign in the Warranty and Maintenance booklet.

Attachment "B": Claim Submission - Workshop Campaign WC21
Warranty claims should be submitted via WWS/PQIS.

2012© PorscheeBay logo Cars North America, Inc.

AfterSales

Sep 13, 2012
Page 9 of 10

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WC21

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Technical Information

27/12

Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Working time:
Labor time: 85 TU

Staking and sealing plug on crankcase

Materials required:
000.043.204.35

Sealing compound

1

WC210000001

Expendable items

1*

* For warranty invoicing for Part No. WC210000001, the WWS Warranty system will automatically add
into the “Miscellaneous item” section (sublet) of the claim after the claim has been submitted
Required tools:
000.043.207.87

1**

Staking tool

** The staking tool must only be invoiced once for the first vehicle during warranty processing in
each Porsche dealership.
Only the required materials must be invoiced in the campaign claim for the remaining vehicles on
which work is carried out as part of this campaign in the PorscheeBay logo dealership.
⇒ Damage code WC21 066 000 1
References:

⇒ Workshop Manual ’4X00IN01 Lifting the vehicle’

Important Notice: Porsche Cars N.A Technical Bulletins are intended for use by professional technicians, not a "Do-it-yourselfer." They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Special tools may be required to perform certain operations identified in these bulletins. Use of tools
and procedures other than those recommended in these bulletins may be detrimental to the safe operation of your vehicle. Properly trained technicians have the equipment, tools, safety instructions
and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your Porsche Dealer for
information on whether your vehicle may benefit from the information. Part numbers listed in these bulletins are for reference only. Always check with your authorized PorscheeBay logo dealer to verify correct part
numbers.
© Porsche Cars North America, Inc.

Dealership
Distribution
Routing

Service Manager

_______

Shop Foreman

_______

Service Technician

________

_______

_______

_______

Asst. Manager

_______

Warranty Admin.

_______

Service Technician

________

_______

_______

_______

Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the PorscheeBay logo Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman™, Panamera®, Tiptronic®, VarioCam®, PCM®, 911®, 4S®, FOUR, UNCOMPROMISED.® and the model numbers and distinctive shapes of Porsche’s automobiles such as, the federally
registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Some vehicles may be shown with non-U.S. equipment. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA

Sep 13, 2012
Page 10 of 10

AfterSales

2012© Porsche Cars North America, Inc.

12

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TSB/Document ID: 122-V3U7E-06

Replacement Service Bulletin Number:

MFR Communication Date: 2012-09-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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