Information
If the fault memories of individual control units cannot be erased, switch the ignition off and then on
again and erase the fault memories of these control units separately.
If control units are found to have faults, which cannot be erased and are not caused by control unit
programming, these faults must be located and corrected.
This work cannot be invoiced under the workshop campaign number.
2

Disconnect the PIWIS Tester from the vehicle.

3

Switch off and disconnect the battery charger.

4

On vehicles with Porsche Entry & Drive, replace the original vehicle key in the ignition lock with the
plastic key fob if it was previously removed at the start of this procedure.

5

Enter the workshop campaign in the Warranty and Maintenance booklet.

Attachment "A"
Administrative Procedure - Workshop Campaign WC03
Warranty claims should be submitted via WWS/PQIS.
Note: Open campaigns can be checked by using the PIWIS Vehicle Information link.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS.
Scope:

Working time:
Labor time: 30 TU

Re-programming front-end electronics and rear-end electronics
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out and erasing fault memory
Invoicing: ⇒ Damage code WC03 066 000 1

Troubleshooting
Work
Procedure:

Error message after entering
campaign number

Possible causes

Remedial action

Specified campaign does not
exist

•

•

2012© Porsche Cars North America, Inc.

PIWIS Tester software is
not up-to-date

AfterSales

Update PIWIS Tester
software to the software
version specified in the
Technical Information (or a
higher software version).
Then enter the campaign

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number again and start
programming.

No suitable programming rules
found.
Cause: Part number of
the control unit is not in the
programming rules.

•

Wrong vehicle type
selected

•

Close the diagnostic
application. Select the
correct vehicle type and
restart the diagnostic
application. Then enter the
campaign number again
and start programming.

•

A campaign number does
not have to be entered
in order to carry out the
campaign.

•

Carry out the campaign as
described in the Technical
Information.

•

Campaign must not be
carried out on the vehicle
or campaign was already
carried out.

•

Check vehicle assignment
to the campaign in PIWIS >
Vehicle Information.

•

Replacement control unit
with up-to-date software
version was installed

•

•

Software version of the
installed control unit is
already up-to-date

Check software version of
the control unit in the ⇒
“Extended identification”
menu.

•

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Software version of the
control unit is a version that
is not intended for carrying
out the campaign.

Current software version:
– Front-end electronics
2210
– Rear-end electronics
2220

No suitable programming rules
found.
Cause: Current vehicle
equipment is not shown in
the programming rules. Please
check vehicle order and change
if necessary.

•

Campaign must not be
carried out on the vehicle.

•

Check vehicle assignment
to the campaign in PIWIS >
Vehicle Information.

•

Vehicle order is wrong.

•

Check vehicle order and
correct it if necessary
(PIWIS Tester > Additional
menu >> Maintenance of
vehicle data).

Vehicle data could not be read

•

Ignition not switched on

•

Switch on ignition and close
and restart the diagnostic
application. Then enter the
campaign number again
and start programming.

AfterSales

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Procedure after programming is aborted
Information
If programming is aborted (the message “Programming was not completed successfully” is displayed
on the PIWIS Tester screen), always proceed in accordance with the procedure described below.
Work Procedure: 1

If the message “Programming was not completed successfully” is displayed, first press
•F11“ to cancel the programming procedure and then go back to the start page of the
Additional menu.

2

Actuate the central locking button in the centre console to “wake up” the gateway control unit and
re-establish communication between the gateway control unit and the front-end electronics control
unit.

3

Select the ⇒ ’Campaign’ function and restart control unit programming by entering the
campaign number again.

•

If programming is completed successfully following the restart (message “Campaign was
carried out successfully”), carry out the work described under ⇒ Technical Information ’WC0100
Subsequent work’.

•

If programming is not completed successfully even after restarting (message “Programming was
not completed successfully” is displayed again), Steps 1 to 3 must be repeated until programming
is completed successfully. It may be necessary to restart programming up to three times in individual cases.

•

If programming does not start again after entering the programming number or is not
completed successfully even after restarting programming at least three times (message
“Programming was not completed successfully”), carry out the following work:

4

Press •F11“ to cancel programming.

5

Switch off the ignition.

6

Switch off and disconnect the battery charger.

7

Disconnect the negative terminal of the vehicle battery and wait for approx. one minute. Then
re-connect the negative terminal of the vehicle battery.

8

Switch on ignition and restore communication between the vehicle and the PIWIS Tester.

9

Actuate the central locking button in the center console to “wake up” the gateway control unit and
re-establish communication between the gateway control unit and the front-end electronics control
unit.

2012© Porsche Cars North America, Inc.

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10 Call up the Additional menu on the PIWIS Tester and restart control unit programming again using the
⇒ ’Campaign’ function by entering the campaign number.
•

If programming is completed successfully after disconnecting and connecting the vehicle battery
(message “Campaign was carried out successfully”), carry out the work required after disconnecting
the battery ⇒ Workshop Manual ’2X00IN Work instructions after disconnecting the battery’ and the
work described under ⇒ Technical Information ’WC0300 Subsequent work’.

•

If programming is not completed successfully even after disconnecting and connecting the
vehicle battery (message “Programming was not completed successfully”), repeat the entire
procedure after programming is aborted.

Important Notice: Porsche Cars N.A Technical Bulletins are intended for use by professional technicians, not a "Do-it-yourselfer." They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Special tools may be required to perform certain operations identified in these bulletins. Use of tools
and procedures other than those recommended in these bulletins may be detrimental to the safe operation of your vehicle. Properly trained technicians have the equipment, tools, safety instructions
and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your Porsche Dealer for
information on whether your vehicle may benefit from the information. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify correct part
numbers.
© Porsche Cars North America, Inc.

Dealership
Distribution
Routing

Service Manager

_______

Shop Foreman

_______

Service Technician

________

_______

_______

_______

Asst. Manager

_______

Warranty Admin.

_______

Service Technician

________

_______

_______

_______

Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman™, Panamera®, Tiptronic®, VarioCam®, PCM®, 911®, 4S®, FOUR, UNCOMPROMISED.® and the model numbers and distinctive shapes of Porsche’s automobiles such as, the federally
registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Some vehicles may be shown with non-U.S. equipment. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA

Mar 19, 2012
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2012© Porsche Cars North America, Inc.