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NHTSA ID Number: 10109260

Manufacturer Communication Number: PC564 Titan XD G

TSB/Document Date: 2017-08-01


Summary

Automatic Transmission Dealer Inventory This bulletin applies to gasoline Titan XD 4WD vehicles. *****Dealer Announcement***** NissaneBay logo is conducting a dealer inventory quality action to perform several inspections on 1,113 specific 2017 Titan XD Gasoline 4-wheel drive vehicles identified in Service Comm. Dealer will perform the following: - A/T Fluid Leak/Engine Oil Cooler Hose Inspection - Rear Prop Shaft Bolt Torque Inspection - Front Prop Shaft Bolt Torque Inspection - Power Steering Box Leak Inspection Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. NissaneBay logo requests dealers to complete this inspection prior to sale to help ensure customer satisfaction. *****What Dealers Should Do***** 1. Verify if vehicles currently in new dealer inventory are affected by this service action using Service Comm I.D. PC564 - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to inspect the vehicle and, if necessary, repair. 3. The service department should submit the applicable warranty claim for the action(s) performed so it can be closed on Service Comm and release the vehicle.


Power
Steering
Hose
Assembly
(Return)

Figure 3

Front of Truck

3. Remove engine under (Figure 4).

Remove the (4) engine under cover
bolts.

Figure 4
4. Remove the Power Steering Hose Assembly brackets and hose clamps to loosen lines.

Remove the power steering hose clamp and the power steering pipe clamp bracket
bolts from the front cross member (Figure 5).

Remove the two power steering pipe clamp bracket bolts from the driver’s side front
frame rail (Figure 6).

Front Cross Member Area

Remove
Hose
Clamp
Bolt

Remove
Clamp
Bracket
Bolt
Figure 5

Drivers Side Front Frame Rail

Remove
Clamp
Bracket
Bolt
Figure 6

5. Reposition cooling fan harness bracket.
Bracket bolted to block across from
steering gear box on drivers side of
truck (Figure 7)

Oil Filter

NOTE: This harness bracket must be
moved to the side to remove the power
steering hose assembly pressure eye bolt.

Cooling Fan
Harness Bracket

Figure 7

Compress harness clip freeing harness
from bracket in front of high pressure
connection eye bolt (Figure 8).

Compress
Harness
Clip
Freeing
Harness

Loosen
10MM bolt
Above
Bracket

Figure 8

Using a 10MM socket loosen bolt
above bracket to loosen bracket and
create clearance to remove high
pressure connection eye bolt
(Figure 9).
NOTE: Do not fully remove bracket
bolt.

Loosen
10MM bolt
Above
Bracket

Figure 9

6. Remove Power Steering Hose Assembly
(Pressure & Return) eye bolts.
(Figure 10).

Remove old copper sealing washers
and discard.
Inspect and clean any debris from
copper sealing washer mating
surfaces.

Note: Have drain pan available to
collect spillage.
Note: When removing components
such as tubes/lines, etc., cap or plug
openings to prevent fluid from spilling.
Caution: Do not reuse drained power
steering fluid.

Remove
Power
Steering
Assembly
(Pressure)
Eye Bolt

Remove
Power
Steering
Assembly
(Return)
Eye Bolt

Figure 10

Caution: Do not reuse copper sealing
washers.

7. Install Power Steering Hose Assembly
(Pressure & Return) connection eye
bolts with four new copper sealing
washers (Figure 11).

Dispose of old
Copper Washers
and Install New.

Torque Power Steering Hose
Assembly (Pressure) connection eye
bolt to: 45N.m (33 ft-lb)

Caution: Do not reuse copper sealing
washers.
8. Reinstall power steering hose bracket
bolts and cooling fan harness bracket:
Torque bolts to 9N.m (80 in-lb)
9. Proceed to step 10 for refilling and
air bleeding the hydraulic system.

Dispose of old
Copper Washers
and Install New.

Figure 11

Power
Steering
Hose
Assembly
(Pressure)

Power
Steering
Hose
Assembly
(Return)

10. REFILLING AND AIR BLEEDING HYDRAULIC SYSTEM
CAUTION: Do not deviate from instructions or damage may occur.
NOTE: The following procedure will require an assistant for steps 10 through 13.
1.
2.
3.
4.

Allow vehicle to cool to room temperature.
Verify that all power steering hydraulic connections are made and tightened to specifications.
Turn front wheels fully left, lightly touching wheel stop.
Fill power steering fluid reservoir to top just below neck and install the power steering fluid reservoir
cap.
5. Start the engine. After two seconds, stop the engine.
CAUTION:
• Do not crank and run engine for more than two seconds or new air may be drawn
into the power steering system and pump damage may occur.
• Do not turn steering wheel at this time or new air may be drawn into the power
steering system and pump damage may occur.
6. Remove power steering fluid reservoir cap and fill power steering fluid reservoir to top just below neck.
Reinstall power steering fluid reservoir cap.
7. Repeat Steps 5 and 6 until power steering fluid level stabilizes at the top of reservoir just below the
neck.
NOTE: Tank will need to be filled approximately 4 – 6 times. If power steering fluid is extremely foamy,
allow vehicle to stand for a few minutes, then repeat Steps 4, 5 and 6.
8. Remove power steering reservoir cap.
9. Verify that power steering fluid has stabilized to top of reservoir just below neck. Add power steering
fluid if necessary.
NOTE: Complete steps 10 through 13 without stopping between steps.
10. Have an assistant start the engine. The power steering fluid reservoir level will immediately begin to
drop.
11. Quickly add power steering fluid to keep the fluid level at the COLD MAX line until the fluid level has
stabilized.
12. Keep engine running and have the assistant slowly (approximately 90° [1/4 turn] per second) turn
the steering wheel completely from left to right, then back to the left, lightly contacting the steering
stops at the end of each turn, while adding power steering fluid to keep fluid level at the COLD MAX
line.
13. Reinstall the power steering reservoir cap, then have assistant stop the engine.
14. With the engine stopped, check the power steering reservoir fluid level.
15. Remove power steering reservoir cap and add or remove fluid so that the level is at the COLD MAX
line. Reinstall the power steering reservoir cap.
16. Start the engine and moderately (approximately 180° [1/2 turn] per second) turn the steering wheel
from left to right, then back to the left, lightly contacting the steering stops at the end of each turn.
Stop the engine.
17. With the engine stopped, check the power steering reservoir fluid level.
18. Remove power steering reservoir cap and add or remove fluid so that the level is at the COLD MAX
line. Reinstall the power steering reservoir cap.
19. Repeat steps 16, 17 and 18 until the power steering reservoir fluid level has stabilized to the COLD
MAX line and no air bubbles or foam exist in the fluid.
NOTE: If power steering fluid is extremely foamy, allow vehicle to stand for a few minutes, then repeat
Steps 9 through 19 until air bubbles or cloudiness do not exist.
20. Adjust final fluid level to COLD MAX line at a fluid temperature of 0° - 30°C (32° - 86°F).
21. Reinstall the power steering reservoir cap.
22. Inspect for power steering fluid leaks.

11. Install engine under cover.

Install the (4) engine under cover bolts: torque to 13.5N.m (10 ft-lb)

12. Install front under cover by model.

Standard: Install the (6) front under cover bolts: torque to 13.5N.m (10 ft-lb)

Pro-4X: Install the (3) bolts and (4) hex head bolts: torque to 13.5N.m (10 ft-lb)

13. Submit a warranty claim using the claims information for the Inspection/Repairs
completed.
14. Release the vehicle, inspection complete.
Inspection 1: A/T Fluid Leak Inspection
PARTS INFORMATION: (NOT REQUIRED)
Inspection 2: Rear Prop Shaft Bolt Torque
PARTS INFORMATION:
Description

Quantity

Part #

Bolt

4

37120-5X00A

Nut

4

37171-5X00A

Inspection 3: Front Prop Shaft Bolt Torque
PARTS INFORMATION:
Description

Quantity

Part #

Bolt

4

37120-5X05A

Nut

4

37171-AL60A

Inspection 4: Power Steering Box Leak
PARTS INFORMATION:
Description

Quantity

Part #

Washer-Lock

4

49726-50W00

Genuine NISSANeBay logo PSF
or Equivalent

2 Max

999MP-AG000P

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC564
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:

CM
PC564
ZZ
99
Op
Codes

Flat
Rate
Time

Parts
Expense
Required
Code
on claim Required

MULTI-POINT INSPECTION
Multi-Point Inspection: (ALL)
1. A/T Fluid Leak Inspection
(Includes Hose & Clamp Adjustment)
2. Rear Prop Shaft Bolt Torque
3. Front Prop Shaft Bolt Torque
4. Power Steering Box Leak
(Includes Re-torque if Required)
Inspect Automatic Transmission Fluid
Leak, Rear Prop Shaft Bolt Torque,
Front Prop Shaft Bolt Torque, and
Power Steering Box Leak.

PC5640

0.5 Hr

No

No

PC5641

1.6 Hr

Yes

No

Replace 4 Copper Washers: Power
Steering Hose Assembly Pressure &
Return Connections
COMBINATION CODES BELOW CAN BE USED IN ADDITION TO
PC5640, AND PC5641 IF REPAIR IS REQUIRED
Replace Rear Prop Shaft (4) bolts
and (4) nuts; Torque to spec

PC5642

0.2 Hr

Yes

No

Replace Front Prop Shaft (4) bolts
and (4) nuts; Torque to spec

PC5643

0.2 Hr

Yes

No

12

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TSB/Document ID: PC564 Titan XD G

Replacement Service Bulletin Number:

MFR Communication Date: 2017-04-28

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

MFR Component System:

MFR Component Subsystem:


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