CAMPAIGN
BULLETIN

QUALITY ACTION

Automatic Transmission
Dealer Inventory
Reference: PC562
Date: April 6, 2017
Attention: Dealer Principal, Sales, Service & Parts Managers

Affected Models/Years:
MY2017 Titan (non-XD) (A61)
Gasoline – 4WD

Affected
Population:

Dealer
Inventory:

SERVICE COMM
Activation date:

Stop Sale
In Effect

NA

5,209

April 6, 2017

NO

*****Dealer Announcement*****
Nissan is conducting a dealer inventory quality action to perform several inspections on
5,209 specific 2017 Titan (non-XD) Gasoline 4-wheel drive vehicles identified in Service
Comm.
Dealer will perform the following:
 A/T Fluid Leak Inspection
 Rear Prop Shaft Bolt Torque Inspection
 Front Prop Shaft Bolt Torque Inspection
 Steering Gear Leak Inspection
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer. Nissan requests dealers to complete this inspection
prior to sale to help ensure customer satisfaction.
*****What Dealers Should Do*****
1. Verify if vehicles currently in new dealer inventory are affected by this service action
using Service Comm I.D. PC562
 New vehicles in dealer inventory can also be identified using DCS
(Sales-> Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
 Please continue to check newly arriving inventory for campaign
applicability.
2. Use the attached procedure to inspect the vehicle and, if necessary, repair.
3. The service department should submit the applicable warranty claim for the action(s)
performed so it can be closed on Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm using the appropriate campaign I.D
for the inspection status on each affected vehicle currently in new vehicle inventory. Nissan
requests dealers to perform this repair on new vehicles in inventory prior to being retailed
to help ensure customer satisfaction.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION

PC562 | Original Document

PC562 – TITAN (A61G, 4WD)
MULTI-POINT INSPECTION

SERVICE PROCEDURE:
Inspection 1: A/T Fluid Leak Inspection
1. Verify the VIN of the affected Vehicle.

2. Raise the vehicle on a lift (Figure 1).

Figure 1

Front of Truck

3. Locate the engine under cover (Figure 2).

Engine
Under
Cover

Figure 2

Front of Truck

4. Remove the engine under cover
(Figure 3).


Remove the (5) engine under cover
bolts.

Figure 3
Front of Truck
Bypass
Valve

A/T
Fluid
Warmer
lve
5. Locate the A/T fluid warmer and bypass
valve on the passenger side next to the
catalyst (Figure 4, 5).

Figure 4
Front of Truck
Bypass
Valve

Figure 5

A/T
Fluid
Warmer
lve

6. Inspect four A/T Warmer Hoses for proper configuration (Figure 6).
A. Straight tube hose placement: hose pushed all the way until flush with warmer
housing.
B. Bent tube hose placement: hose pushed all the way to stop/lip or outward flare.

C. Clamp placement
hose.

C ; clamp located 5MM +or- 2MM (1/8th to 1/4 inch) from end of

EXAMPLES OF PROPER CONFIGURATION

Coolant
Hose
Pushed
to Lip

C

C

C

A/T Oil Hose Pushed
to Flare
A/T Oil and Coolant
Hose Pushed Flush
With
with Warmer
Warmer
Housing

Figure 6

C

7. EXAMPLES OF A/T WARMER HOSE CONNECTIONS THAT REQUIRE
ADJUSTMENT.


Grenade pin not released (Figure 7).



Clamp not seated properly on hose (Too close to the end of the hose) (Figure 8).



Clamp not seated properly on hose (Too close to barb lip) (Figure 9).



Hose not seated properly on barb (Check hose insertion length) (Figure 10).

EXAMPLES THAT REQUIRE HOSE OR CLAMP ADJUSTMENT
Grenade Pin Not Release

Clamp Not Seated Properly on Hose

Grenade
Pin

Figure 7

Figure 8

Clamp Not Seated Properly on Hose

Hose Not Seated Properly on Barb

Clamp in
Wrong
Location
Figure 9

Figure 10

8. CORRECT ANY HOSES NOT PROPERLY INSTALLED, REFERENCE STEP 6
(FIGURE 6).

9. Inspect four bypass valve hoses for proper configuration (Figure 11, 12).
A. Bent tube hose placement: hose pushed to beginning of pipe bend.
B. Clamp placement B : clamp located 7.5MM +or- 2.5MM (3/16 to 3/8 inch) from
the end of the hose.

EXAMPLES OF PROPER CONFIGURATION
Left Side Bypass Valve

Right Side Bypass Valve

B

A/T Oil
Hose
Pushed to
Beginning
Flare
of Pipe
Bend

B

Figure 11

B

A/T Oil
Hose
Pushed to
Beginning
of Pipe
Bend

Figure 12

10. EXAMPLES OF BYPASS VALVE HOSE CONNECTIONS THAT REQUIRE
ADJUSTMENT.


Blue pull tab clamp not released (Figure 13).



Clamp not seated properly on hose (Too close to the end of the hose) (Figure 14).



Clamp not seated properly on hose (Too close to barb lip) (Figure 15).



Hose not seated properly on barb (Check hose insertion length) (Figure 16).

EXAMPLES THAT REQUIRE HOSE OR CLAMP ADJUSTMENT
Blue Pull Tab Clamp Not Released

Clamp Not Seated Properly on Hose

Blue Pull
Tab Not
Released
Figure 13

Figure 14

Clamp Not Seated Properly on Hose

Hose Not Seated Properly on Barb

Clamp in
Wrong
Location
Figure 15

Figure 16

11. CORRECT ANY BYPASS VALVE HOSES THAT ARE NOT PROPERLY INSTALLED,
REFERENCE STEP 9 (FIGURE 11, 12).
12. Install engine undercover.


Torque (5) bolts to 13.5Nm (10 ft-lb).

13. Once Inspection is complete and all hoses are properly installed, move to
Inspection 2.

Inspection 2: Rear Prop Shaft Bolt Torque

1. Locate the (4) rear prop shaft bolts at
the transfer case (Figure 1).
Transfer
Case

Prop Shaft
Bolts

2. Using a suitable tool apply LIGHT to
Moderate force to one of the 19MM
bolts, repeat on the other three bolts
(Figure 2).
A. If any of the bolts move (NOT the
prop shaft) replace all 4 of the rear
prop shaft bolts and nuts, (see Parts
Information below).


Front of Truck
Figure 1

Torque NEW Rear Prop Shaft bolts
and nuts:
105Nm (77 ft-lb)

B. If bolts do not move (are tight) go to
inspection 3.
3. Once Inspection is complete and all
bolts have been checked for torque
and/or replaced, move to
Inspection 3.

Figure 2

Inspection 3: Front Prop Shaft Bolt Torque

1. Locate the (4) front prop shaft bolts at
the front differential (Figure 1).

Prop Shaft
Bolts
Front of Truck
Figure 1
2. Place a 14MM box end wrench on one
of the inside nuts, while holding the
Prop Shaft in place apply LIGHT to
MODERATE force, repeat on the other
bolts. (Figure 2):
A. If any of the bolts move (NOT the
prop shaft) replace all 4 of the
front prop shaft bolts and nuts, (see
Parts Information below).


Torque NEW Front Prop Shaft bolts
and nuts:
59.8Nm (44 ft-lb)

B. If bolts do not move (are tight) go to
Inspection 4.
3. Once Inspection is complete and all
bolts have been checked for torque
and/or replaced, move to
Inspection 4.

Figure 2

Inspection 4: STEERING GEAR LEAK
1. Locate and remove the front under
cover (Figure 1).


Remove the (7) retaining bolts.



Remove the (2) retaining bolts and
(4) Hex head bolts (Pro-4X Only)

Base Front Under Cover
Figure 1

Pro 4X Front Under Cover

2. Locate the steering gear (rack & pinion)
connections for the Power Steering Oil
Return Pipe Assembly and Power
Steering Oil Pressure Hose Assembly
(Figure 2, 3).

Steering
Gear
Connections
in This Area

Figure 2
3. Inspect for LEAKS between the
Steering Gear and Power Steering Oil
Return Pipe and Power Steering Oil
Pressure Hose connections (Figure 3).




Power
Steering
Oil Return
Pipe
Assembly

If NO LEAK found, inspection is
complete, proceed to step 16.
If LEAK found, proceed to step 4.

Check
for Oil
Leaks

Power
Steering Oil
Pressure
Hose
Assembly

Figure 3

4. Clean area and re-torque both lines to
ensure O-Ring is fully seated/sealed
(Figure 4).




Torque Power Steering Oil Return
Pipe connection to:
19.7Nm (15 ft-lb)

Re-Torque
O-ring

Torque Power Steering Oil Pressure
Hose connection to:
33.4Nm (25 ft-lb)

O-ring

5. Lower vehicle without removing from
lift, start engine and moderately turn
the wheels left to right contacting the
steering stops at the end of each turn.



Straighten front wheels and turn
vehicle off.
Raise vehicle on lift.