NHTSA ID Number: 10109225
Manufacturer Communication Number: PM674 2013-17 NV
TSB/Document Date: 2017-08-01
Summary
Air Bag Control Unit (ACU) Liquid Intrusion Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a voluntary service campaign on specific MY2013-2017 Nissan NV200 (M20) and MY2013-2016 NY Taxi (M30) to remedy a potential liquid intrusion issue. The Air bag Control Unit (ACU) is located under the center console. Liquids spilled on or around the center console area or power washing the floor may contact ACU connections and the ACU circuit board. This may lead to corrosion of the ACU, which may result in illumination of the air bag warning lamp and deactivation of front air bags. In January, 2016, Nissan had dealers to install a console tag and owner's manual card in each affected vehicle in their inventory. Console tags and owner notification cards were mailed to dealers. Nissan also mailed letters affected retail customers with the same information. Nissan is now requesting Dealers to verify the air bag warning lamp is operating correctly and install foam to the center console. If the air bag warning light is not operating correctly, dealers will replace the ACU, in addition to installing the foam on the center console. Nissan expects a small amount (< 1%) of vehicles to require ACU replacement.
SERVICE CAMPAIGN
CAMPAIGN
BULLETIN
Air Bag Control Unit (ACU) Liquid Intrusion
Voluntary Service Campaign
Reference: PM674
Date: March 15, 2017
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
MY2013-17 NV200 (M20)
MY2013-16 NY TAXI (M30)
Affected
Population:
60,394
Dealer
Inventory:
5,162
2,920
233
SERVICE COMM
Activation date:
Stop Sale
In Effect
March 15, 2017
NO
***** Campaign Summary*****
Nissan is conducting a voluntary service campaign on specific MY2013-2017 Nissan NV200 (M20)
and MY2013-2016 NY Taxi (M30) to remedy a potential liquid intrusion issue.
The Air bag Control Unit (ACU) is located under the center console. Liquids spilled on or around the
center console area or power washing the floor may contact ACU connections and the ACU circuit
board. This may lead to corrosion of the ACU, which may result in illumination of the air bag
warning lamp and deactivation of front air bags.
In January, 2016, Nissan
had dealers to install a console tag and owner’s manual card in each
affected vehicle in their inventory. Console tags and owner notification cards were mailed to dealers.
Nissan also mailed letters affected retail customers with the same information.
Nissan is now requesting Dealers to verify the air bag warning lamp is operating correctly and install
foam to the center console. If the air bag warning light is not operating correctly, dealers will
replace the ACU, in addition to installing the foam on the center console. Nissan expects a small
amount (< 1%) of vehicles to require ACU replacement.
***** What Dealers Should Do *****
1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm I.D.
PM674.
Affected dealer inventory can be identified using DCS (Sales->Vehicle Inventory, and
filter by Open Campaign)
o Refer to NPSB 15-460 for additional information.
2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to
ensure customer satisfaction.
3. Dealers should use NTB17-029 to correct any vehicles subject to this campaign.
4. Once repaired, dealers should submit the claim, using the claims coding provided, and
release the vehicle.
CAMPAIGN ID: PM674 | Original Document
***** Release Schedule *****
Parts
Insulator-Console Service Kit 969H8-9SF5A
o Beginning March 16, 2017, parts will no longer be restricted and are
available via normal ordering process
Nissan provided console tags (PM664) to all Nissan dealers for dealer inventory
units. Console tags and owner notification cards began arriving at dealers on
January 18, 2017.
Nissan recommends dealers do not stock Air Bag Control Units to ensure parts
are available for the small population of vehicles that may require these parts
ACUs replaced under this campaign activity may be collected. Follow the
attached inspection procedure prior to determining the necessity of
replacing any parts.
Pursuant to APRM policy 2.33.13, dealers are expected to comply with the parts
return procedure. Dealers will be charged back for parts and labor found
to be out of compliance with inspection and repair guidelines.
NOTE: Parts requested are VIN and repair order specific. It is important
for dealers to return parts applicable to the VIN and repair order
identified.
NTB17-029
Repair
Owner
Notification
Nissan will begin notifying owners of all potentially affected vehicles in March,
2017 via U.S. Mail.
***** Dealer’s Responsibility *****
It is the dealer’s responsibility to check Service Comm using the appropriate Campaign I.D. for the
campaign status on each vehicle falling within the range of this voluntary service campaign which for
any reason enters the service department. This includes vehicles purchased from private parties or
presented by transient (tourist) owners and vehicles in dealer inventory. If a VIN subject to this
voluntary service campaign was part of a dealer trade, the letter associated with that VIN should be
forwarded to the appropriate dealer for service completion.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
Frequently Asked Questions (FAQ):
Q.
Is this a Stop Sale?
A.
No.
Q.
Is this a safety recall?
A.
No.
CAMPAIGN ID: PM674 | Original Document
Q.
What is the reason for this Voluntary Service Campaign?
A.
Nissan previously notified owners of proper vehicle usage to prevent a potential liquid
intrusion issue on specific MY2013-2017 Nissan NV200 (M20) and MY2013-2016 NY Taxi
(M30) vehicles.
The Air bag Control Unit (ACU) is located under the center console. Liquids spilled on or
around the center console area or power washing the floor may contact ACU connections at
the ACU circuit board.
Q.
What is the possible effect of the condition?
A.
Liquid intrusion may lead to corrosion of the Air bag Control Unit (ACU), which may result in
illumination of the air bag warning lamp and deactivation of front air bags.
Q.
What will be the corrective action?
A.
Nissan dealers received console tags to be placed in the center console tray for affected
vehicles in dealer inventory. Nissan also sent owners of affected vehicles a letter informing
them of proper vehicle usage to prevent the potential for damage from liquid intrusion.
CONSOLE TAG:
Dealers will now verify the air bag warning lamp is operating correctly and install foam to the
center console. If the air bag warning light is not operating correctly, dealers will replace the
Air bag Control Unit (ACU) in addition to installing the foam on the center console. Nissan
expects a very small amount (< 1%) of vehicles to require ACU replacement.
Q.
When will vehicle owners be notified?
A.
Nissan began notifying owners of all potentially affected vehicles in January, 2017 via U.S.
Mail. Nissan will begin sending invitation to repair letters to all affected owners in March,
2017, asking them to bring their vehicle into a Nissan dealership for remedy.
CAMPAIGN ID: PM674 | Original Document
Q.
I did not receive a letter, how can I tell if my vehicle is affected?
A.
Please provide your vehicle identification number (VIN) so that I can check if your vehicle is
included in this campaign.
Q.
Are parts readily available?
A.
Yes.
Q.
Is my vehicle safe to drive?
A.
Yes. Nissan recommends you bring your vehicle to the dealer as soon as possible if the red
air bag warning lamp does not illuminate briefly when the vehicle is first started or if the red
air bag warning lamp remains illuminated for longer than seven (7) seconds after the vehicle
is started.
Q.
I have lost confidence in the vehicle. Will Nissan replace or repurchase the vehicle?
A.
The remedy will fully correct this condition. As the condition will be corrected, there is no
basis for repurchasing or replacing your vehicle.
Q.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
A.
No, please check with your dealership for alternate transportation availability.
Q.
Is there any charge for the repair?
A.
No, the remedy will be performed for the customer free of charge for parts and labor.
Q.
Will I have to take my vehicle back to the selling dealer to have the service
performed?
A.
No, any authorized Nissan dealer is able to perform the voluntary service campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the
corrective action completed.
Q.
Is there anything owners can do to mitigate the condition?
A.
Yes. Please see precautions on the next page.
CAMPAIGN ID: PM674 | Original Document
Q.
What model year vehicles are involved?
A.
Specific MY2013-2017 Nissan NV200 (M20) and MY2013-2016 NY Taxi (M30) vehicles.
NV200 built between August 7, 2012 through January 9, 2017
NV Taxi built between August 6, 2013 through December 16, 2016
Q.
How many vehicles are involved in the service campaign?
A.
Affected vehicle counts are:
Country
GM
Aries
CANADA
GUAM
USA
PUERTO
RICO
SAIPAN
Not Available
0
0
0
0
0
22,984
Total
22,984
M20
M30
Total
5,942
1
5,943
185
0
185
59,657 2,920 62,577
545
7
0
0
0
0
545
7
22,984
66,336 2,921 92,241
Q.
Are you experiencing this condition on any other Nissan (or Infiniti) models?
A.
No.
CAMPAIGN ID: PM674 | Original Document
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: PM674 2013-17 NV
Replacement Service Bulletin Number:
MFR Communication Date: 2017-03-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.