CAMPAIGN
BULLETIN

QUALITY ACTION

ECM Reprogram
Dealer Inventory
Reference: PC522/P6334
Date: February 21, 2017

Attention: Dealer Principal, Sales, Service & Parts Managers

Affected Models/Years:
MY2017 Titan XD (A61D)
MY2017 Armada (Y62)

Affected
Population:
NA

Dealer
Inventory:
7,719
4,759

SERVICE COMM
Activation date:

Stop Sale
In Effect

February 21, 2017

NO

*****Dealer Announcement*****
Nissan is conducting a dealer inventory service action to update Electronic Control Module
(ECM) software on 7,719 specific 2017 Titan and 4,759 Armada vehicles identified in
Service Comm. On the affected vehicles, the ECM software is being updated to refine the
MIL illumination logic for the exhaust gas temperature sensor.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer. Nissan requests dealers to complete this software
update prior to sale to ensure customer satisfaction.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles currently in new dealer inventory are affected by this service action
using Service Comm I.D. PC522 for Titan or P6334 for Armada.
 New vehicles in dealer inventory can also be identified using DCS
(Sales-> Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
 Please continue to check newly arriving inventory for campaign
applicability.
2. Use the attached procedure to install the updated software.
3. The service department should submit the applicable warranty claim for the action
performed so it can be closed on Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm using the appropriate campaign I.D
for the inspection status on each affected vehicle currently in new vehicle inventory. Nissan
requests dealers to perform this repair on new vehicles in inventory prior to being retailed
to ensure customer satisfaction.
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION

PC522, P6334 | Original Document

TITAN (A61) AND ARMADA (Y62) EGTS
ECM REPROGRAMMING

IMPORTANT: This reprogramming procedure has some steps in a different order than usual.
Make sure to follow all the steps in the specific order listed to properly complete the ECM
reprogramming.
Reprogramming Procedure


Vehicles Conditioning for ECM Reprogramming
 Engine coolant temperature: 70 – 100°C
(158 – 212°F)
 Battery voltage: More than 12.9V (At idle)
 Transmission: Warmed up

NOTE:


After reprogramming is complete, you will be required to perform DTC erase, Idle Air
Volume Learn (IAVL), and Throttle Valve Closed Position Accelerator Closed Position.



The above conditions are required for the IAVL to complete.

1. Connect the plus Vehicle Interface (plus VI) to the vehicle.


Make sure to use the correct VI for C-III plus (plus VI).
CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is loose
during reprogramming, the process will be interrupted and the ECM may be damaged.

2. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the ECM may be damaged.

3. Connect a battery charger to the vehicle battery:
For Conventional Vehicles


Set the battery charger at a low charge rate.
NOTE: The GR-8 (Battery and Electrical Diagnostic Station) set to “Power Supply” mode is
recommended.
CAUTION: Be sure the battery charger is connected securely to the battery. Make sure
the battery voltage stays between 12.0V and 15.5V during reprogramming. If the battery
voltage goes out of this range during reprogramming, the ECM may be damaged.

4. Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the VI.
CAUTION: Make sure to turn off all external Bluetooth® devices. If Bluetooth® signal
waves are within range of the CONSULT PC and the VI during reprogramming,
reprogramming may be interrupted and the ECM may be damaged.
5. Turn the ignition ON with the engine OFF or “not ready”.


The engine must not start or run during the reprogramming procedure.

6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear
defogger, audio, NAVI, seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery
voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes
out of this range during reprogramming, the ECM may be damaged.

7. Turn ON the CONSULT PC.

8. Select CONSULT-III plus (open C-III plus).

9. Wait for the plus VI to be recognized / connected.


Serial number will display when the plus VI is recognized / connected.

Plus VI is
recognized

Figure 1
10. Select Re/programming, Configuration.

Step
10

Figure 2

11. Use arrows (if needed) to view and read all precautions.
12. Check the box confirming the precautions have been read.
13. Select Next.

Step
11
Step
12
Step
13

Figure 3
14. Select Nissan or Infiniti, Vehicle Name, and then the correct Model Year.


If the screen in Figure 4 does not display, skip to step 15.

Step
14
Step
14

Example

Figure 4

15. Make sure VIN or Chassis # matches the vehicle’s VIN.
16. If the correct VIN is displayed, select Confirm.

Step 15
Verify here

Step
16

Figure 5

17. Select Confirm.

Step
17

Figure 6

18. Select ENGINE.

Step
18

Figure 7

19. Select Reprogramming.

Step
19

Figure 8

20. Find the ECM Part Number (see Figure 9) and write it on the repair order.
NOTE: This is the current Part Number (P/N).

Step
20

Step
21

Figure 9
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A below.
Table A
Model

2017 ARMADA

2017 TITAN

21. Select Save.

Current ECM Part Number: 23710 -

5ZW0B, 5ZW0C, 5ZW1B, 5ZW1C,
5ZW2B, 5ZW2C, 5ZW3B, 5ZW3C
EZ10A, EZ10B, EZ10C, EZ11A,
EZ11B, EZ11C, EZ13A, EZ13B,
EZ13C, EZ14A, EZ14B, EZ14C,
EZ16A, EZ16B, EZ16C, EZ17A,
EZ17B, EZ17C, EZ19A, EZ19B,
EZ19C, EZ24A, EZ24B, EZ24C

22. Use arrows (if needed) to view and read all precautions.
23. Check the box confirming the precautions have been read.
24. Select Next.

Step
22

Step
23

Step
24

Figure 10
25. Read the Current Part Number and Part Number After Reprogramming. They should be
different.
26. Select Next.

Step 25
These numbers
should be
different

Step
26

Figure 11



If you get this screen and it is blank (no reprogramming listed), it means there is no matching
ECM reprogramming available for this vehicle. If there are two reprograms listed and both have
the same Current Part Number (Duplicate), either one may be selected (highlighted).
Select Next.

xxxxx-xxxxx

xxxxx-xxxxx

xxxxxxxxxxxxxxxxxxxxxx

xxxxx-xxxxx

xxxxx-xxxxx

xxxxxxxxxxxxxxxxxxxxxx

Step
26

Figure 12

27. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5 Volts).

28. Select Next.

IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during reprogramming or
ECM reprogramming may be interrupted and ECM may be damaged.

Monitor battery
voltage here

Step
27
Step
28

Figure 13

NOTE: In the next step, the reprogramming process will begin when Start is selected.

29. Select Start.

Monitor battery
voltage here

Step
29

Figure 14

30. Wait for both progress bars to complete.

Step
30

Figure 15

NOTE: If the message shown in
Figure 16 appears, there is data stored
in the plus VI. Select “Yes” to proceed
with reprogramming.