NHTSA ID Number: 10109179
Manufacturer Communication Number: PM666 - 2017 Sen
TSB/Document Date: 2017-08-01
Summary
Accelerator Pedal Inspection ***** Detailed Information ***** On January 31, 2017, Nissan
announced a Quality Assurance Hold certain MY2017 Sentra (B17) vehicles. These vehicles are either currently in dealer inventory or assigned and in transit to the dealer. An inspection procedure is now available. Nissan
is requesting that dealers inspect the accelerator pedal part lot number on all affected inventory and, if necessary, remedy affected inventory using the procedure included with this announcement. The quality hold can be released once the vehicle inspection and, if necessary, repair has been completed. ***** What Dealers Should Do ***** 1. Verify if vehicles currently in dealer inventory are affected by this inventory service action using Service Comm I.D. PM666. - New vehicles in dealer inventory can be also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Use the attached procedure to inspect the part lot number, and if matched, replace the subject part. - If part replacement is not needed, dealers may submit the inspection claim, and release the vehicle for sale with no further action. - If part replacement is needed, dealers will need to order parts using an SVC order in DCS. - Once the vehicle has been repaired, submit the claim, using the claims coding provided in the repair procedure, and release the vehicle. Do not submit the claim until parts have been received and the vehicle has been remedied. - Parts replaced under this campaign activity may be collected. Follow the attached inspection procedure prior to determining the necessity of replacing any parts. NOTE: Dealers should continue to check new arriving inventory for applicability. 3. Dealers are requested to inspect and, if necessary, remedy any affected vehicle in dealer new or pre-owned inventory prior to sale to ensure customer satisfaction.
CAMPAIGN
BULLETIN
QUALITY ACTION
Accelerator Pedal Inspection
Reference: PM666
Date: February 1, 2017
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected
Models/Years:
MY2017 Sentra (B17)
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale
In Effect
NA
4,042
February 1, 2017
NO
***** Detailed Information *****
On January 31, 2017, Nissan
announced a Quality Assurance Hold certain MY2017 Sentra
(B17) vehicles. These vehicles are either currently in dealer inventory or assigned and in
transit to the dealer.
An inspection procedure is now available. Nissan
is requesting that dealers inspect the
accelerator pedal part lot number on all affected inventory and, if necessary, remedy
affected inventory using the procedure included with this announcement. The quality hold
can be released once the vehicle inspection and, if necessary, repair has been completed.
***** What Dealers Should Do *****
1. Verify if vehicles currently in dealer inventory are affected by this inventory service
action using Service Comm I.D. PM666.
New vehicles in dealer inventory can be also be identified using DCS
(Sales-> Vehicle Inventory, and filter by Open Campaign).
Refer to NPSB 15-460 for additional information
2. Use the attached procedure to inspect the part lot number, and if matched, replace the
subject part.
If part replacement is not needed, dealers may submit the inspection claim,
and release the vehicle for sale with no further action.
If part replacement is needed, dealers will need to order parts using an SVC
order in DCS.
Once the vehicle has been repaired, submit the claim, using the
claims coding provided in the repair procedure, and release the
vehicle. Do not submit the claim until parts have been received
and the vehicle has been remedied.
Parts replaced under this campaign activity may be collected. Follow
the attached inspection procedure prior to determining the
necessity of replacing any parts.
NOTE: Dealers should continue to check new arriving inventory for
applicability.
3. Dealers are requested to inspect and, if necessary, remedy any affected vehicle in
dealer new or pre-owned inventory prior to sale to ensure customer satisfaction.
NISSAN
NORTH AMERICA, INC.
Aftersales DIVISION
PM666 | Original Document
PM666 – SENTRA (B17) ACCELERATOR
PEDAL ASSEMBLY INSPECTION
SERVICE PROCEDURE:
1. Verify the VIN of the affected Sentra,
open driver’s door and place seat in full
retracted position. (Figure 1).
Figure 1
2. Locate the two 10mm bolts on the
brake pedal bracket. (Figure 2).
Note: DO NOT remove the harness
connector from the accelerator
pedal assembly.
Figure 2
3. Remove the two 10mm bolts (Figure 3).
Note: DO NOT remove the harness
connector from the accelerator
pedal assembly.
Locating
Hook
10mm
Bolt
Locating
Pin
10mm
Bolt
Figure 3
4. Once the bolts are removed, carefully pull
accelerator pedal assembly locating pin
out and locating hook down to remove
from brake pedal bracket and allow to
hang (Figure 3, 4).
Note: DO NOT remove the harness
connector from the accelerator
pedal assembly.
Caution:
Do not disassemble accelerator
pedal assembly.
Do not remove accelerator pedal
position sensor from accelerator
pedal assembly.
Do not drop or impact the
accelerator pedal assembly.
Do not expose the accelerator pedal
assembly to water.
Figure 4
5. Carefully turn accelerator pedal assembly
to locate Lot and Part Number on upper
right side of the accelerator pedal
assembly (Figure 5).
Figure 5
6. Locate the Lot Number in Figure 6 and
write the number down below. Re-verify
number once written below.
Lot Number: _________________________
Pedal Assembly
Lot Number
Figure 6
7. Does the Sentra accelerator pedal assembly Lot Number written above match one of
the Lot Numbers below in Figure 7?
36516A
00417A
Figure 7
If NO, then proceed to step 8, Reinstall Accelerator Pedal.
If YES, then proceed to step 12, Replace Sentra Accelerator Pedal.
Important: The vehicle MUST be held until the accelerator pedal assembly is replaced
with the new part.
8. Install accelerator pedal assembly by
inserting locating hook and pin into the
brake pedal bracket aligning bolt holes
(Figure 8).
Locating
Hook
Install
Bolt
Here
Locating
Pin
Install two 10mm bolts.
Caution: Do not squeeze the locating
hook into the brake pedal bracket when
inserting the locating pin into the hole on
the brake pedal bracket side.
Install
Bolt
Here
Figure 8
9. Using a torque wrench, tighten the two
10mm bolts until the required torque is
reached (Figure 9).
Torque two 10mm bolts to 5.1N-m
(45in-lbs).
Caution: Be careful not to over torque
bolts or you could strip out the
accelerator pedal assembly.
10. Inspection is complete, submit warranty
claim for Inspect Sentra Accelerator
Pedal.
Figure 9
11. Release the Vehicle.
REPLACE SENTRA ACCELERATOR PEDAL
Important: Ensure ignition is off.
12. Disconnect the harness connector from
the accelerator pedal assembly (Figure
10).
Caution:
Do not disassemble accelerator
pedal assembly.
Do not remove accelerator pedal
position sensor from accelerator
pedal assembly.
Do not drop or impact the
accelerator pedal assembly.
Do not expose the accelerator pedal
assembly to water.
13. Install new accelerator pedal assembly
P/N 18002-3RA0A by inserting locator
hook and pin into the brake pedal
bracket aligning bolt holes Figure 11.
Install two 10mm bolts.
Connect harness connector to
accelerator pedal assembly, listen for
audible click to ensure full connection.
Figure 10
Locating
Hook
Install
Bolt
Here
Locating
Pin
Install
Bolt
Here
Figure 11
14. Using a torque wrench, tighten the two
10mm bolts until the required torque is
reached (Figure 12).
Torque two 10mm bolts to 5.1N-m
(45in-lbs).
Caution: Be careful not to over torque
bolts or you could strip out the
accelerator pedal assembly.
Figure 12
15. Perform Accelerator Pedal Released Position Learning procedure in Figure 13.
Figure 13
16. Inspection after Installation per Figure 14.
Check that the accelerator pedal moves smoothly within the specified range
.
Front
Figure 14
17. Inspection is complete, submit warranty claim for Inspect and Replace Sentra
Accelerator Pedal.
18. Release the vehicle.
PARTS INFORMATION:
Description
Qty
Part #
Lever Complete
1
18002-3RA0A
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PM666
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
Inspect Sentra
Accelerator Pedal
Inspect and Replace
Sentra Accelerator
Pedal
CM
PM666
ZZ
99
Op Codes
Flat Rate
Time
Parts
Required
on claim
Expense
Code
Required
PM6660
0.2 Hrs.
No
N/A
PM6661
0.4 Hrs.
Yes
N/A
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TSB/Document ID: PM666 - 2017 Sen
Replacement Service Bulletin Number:
MFR Communication Date: 2017-02-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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