Reference:

Date:

NTB16-121

December 8, 2016

VOLUNTARY SERVICE CAMPAIGN
2013-2016 ALTIMA AND 2014-2016 ROGUE;
TCM REPROGRAMMING
CAMPAIGN ID #:

PC490

APPLIED VEHICLES: 2013-2016 Altima (L33)
2014-2016 Rogue (T32)
Check Service COMM to confirm campaign eligibility.

INTRODUCTION
Nissan is conducting this voluntary service campaign to reprogram the Transmission
Control Module (TCM) for the transmission on certain specific 2013-2016 Altima and
2014-2016 Rogue vehicles. This TCM reprogram will be performed at no charge for parts
or labor.

IDENTIFICATION NUMBER
Nissan has assigned identification number PC490 to this campaign. This number must
appear on all communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE
Reprogram the TCM

1. Before continuing, it is IMPORTANT to make sure:


ASIST on the CONSULT PC has been freshly synchronized (updated) to the
current date.



All CONSULT related software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets all reprogramming software during
ASIST synchronization.

CAUTION:


Connect the GR8 to the vehicle 12 volt battery and set to ECM power supply
mode.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the TCM may be damaged.



Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.



Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the TCM may be damaged.



Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the plus VI. If Bluetooth® signal waves
are within range of the CONSULT PC during reprogramming, reprogramming
may be interrupted and the TCM may be damaged.

2. Once all ASIST and CONSULT related updates have been performed, attach the
CONSULT PC to the vehicle.


Connect the plus VI to the vehicle.



Connect the AC adapter to the CONSULT PC.

3. Turn ON the CONSULT PC, and then open CONSULT III plus (C-III plus).
NOTE: Make sure all applications other than C-III plus are closed.

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4. Turn the ignition ON (engine OFF, not running).


The meter and gauges will illuminate.

5. Check for stored DTCs in all systems as follows:
a. Wait for the plus VI to be recognized.
b. Select Diagnosis (All Systems).
c. Wait for System Call to complete.
d. Check for stored DTCs.


If no DTCs found, go to step 6.



If any DTCs are found stored:
 Perform diagnosis and repairs related to the stored DTC(s), and then erase
the DTC(s).
 When completed, go to step 6.

6. Go to Re/programming, Configuration.
a. Select the Home button, and then YES to return to the screen shown in Figure 1.
b. Select Re/programming, Configuration.

Plus VI is
recognized

Step
5b
Step
6b

Figure 1

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7. Use arrows (if needed) to view and read all precautions.
8. Check the box confirming the precautions have been read.
9. Select Next.

Step
7

Step
8

Step
9

Figure 2
10. Select Nissan, Vehicle Name, and then the correct Model Year.


If the screen in Figure 4 does not display, skip to step 11.

Step
10
Step
10

Example

Figure 3
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11. Make sure VIN or Chassis # matches the vehicle VIN.
12. If the correct VIN is displayed, select Confirm.

Step 11
Verify here

Step
12

Figure 4

13. Select Confirm.

Step
13

Figure 5

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14. Select TRANSMISSION.

Step
14

Figure 6

15. Wait for System Call to complete, and then select Reprogramming.

Step
15

Figure 7

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16. When you get to the screen shown in Figure 8, confirm this bulletin applies as follows.

a. Find the TCM Part Number and write it on the repair order.

NOTE: This is the current TCM Part Number (P/N).

Current
Part
Number

Figure 8

b. Compare the P/N you wrote down to the numbers in the Current TCM Part Number
column in Table A on the next page.


If there is a match, continue with the reprogramming procedure. Proceed
to step 17.



If there is not a match, reprogramming is not needed. Proceed to CLAIMS
INFORMATION section for “Reprogram Not Needed”.

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Table A
MODEL

MODEL YEAR

CURRENT TCM PART NUMBER BEFORE
REPROGRAMMING: 31036 -

2013

3TY0A, 3TY0B, 3TY0C
3TY1A, 3TY1B, 3TY1C
3TA0A
3TA4A, 3TA4B, 3TA4C
3TA9C

2014 and 2015

9HM0A, 9HM0C, 9HM0D, 9HM0E
9HM3A

2016

3TE0C, 3TE0D
3TE2C, 3TE2D

2014

4BA0A, 4BA0B
4BA5A, 4BA5B
4BA8A
4BA9A, 4BA9B, 4BA9C

2015

9TA0A, 9TA0B, 9TA0C, 9TA0D
9TA5A
5HA0A, 5HA0B, 5HA0C
5HA5A

2016

5HJ0A, 5HJ0B, 5HJ0C
6FJ0A, 6FJ0B, 6FJ0C

Altima

Rogue

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17. Select Save.

Step
17

Figure 9

18. Select Next.

Step
18

Figure 10