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NHTSA ID Number: 10108983

Manufacturer Communication Number: 2407

TSB/Document Date: 2017-08-01


Summary

Procedures for Checking RHT retractable hard top


2. – With the RHT roof in the intermediate
position, check for and photograph any signs
of contact/fretting on the separator trim and
on the luggage compartment lid trim (Fig. 30).

Technical Service Department
Page 12 of 24

Fig. 29

Notes:

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 11 of 22

Updated on
February 2017

DENTED RHT PANELS

Fig. 30
Notes:
3. – Ask the customer for the following
information:
if the customer noticed the fault when it
originally occurred;
description of the consequence of the fault
(e.g. tonneau cover jamming while closing).

Notes:
4. Print the list of RHT ECU parameters and errors
using the DEIS tester, and attach to the ROL.
Notes:

5. – With the RHT roof in the intermediate
position, measure the distance between the
front hooks as follows:
Hold the end of a tape measure against the
inner side of the front left hook (Fig. 31);
Extend the tape measure to the inner side of
the front right hook (Fig. 32);
Note the measurement in the space aside.

Technical Service Department
Page 13 of 24

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 12 of 22

Updated on
February 2017

DENTED RHT PANELS
Fig. 31

Fig. 32

Notes:
6. – With the RHT roof in the intermediate
position, measure the distance between the
roof kinematics as follows:
Hold the end of a tape measure against the
inner side of the front left roof kinematics
(Fig. 33);
Extend the tape measure to the inner side of
the right hand roof kinematics (Fig. 34);
Note the measurement in the space aside.

Fig. 33

Fig. 34

Technical Service Department
Page 14 of 24

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 13 of 22

Updated on
February 2017

DENTED RHT PANELS
7. – In the event of dents in the front roof panel,
Notes:
measure the distance between the kinematics
levers as follows:
With the RHT roof in the intermediate
position, apply modelling clay to the right
and left hand kinematics in the position
indicated, with a bulge along the “Y”
(longitudinal) axis of the kinematics
(Fig. 35);
Electrically manoeuvre the RHT roof to stack
the roof panels in the luggage compartment
with the tonneau cover still open, so that the
kinematics levers make impressions in the
modelling clay;
Manoeuvre the RHT roof electrically to return
it to the intermediate position;
On both sides, measure the distance between
the kinematics and the bottom of the
impression made by the lever, then note the
values in the space aside (Fig. 36);
Remove the modelling clay from the
kinematics and levers.

Fig. 35

Fig. 36

Notes:
8. – Check if any stiffness or sticking is noted when
manually manoeuvring the storage lock levers
(Fig. 37) and/or the rear hooks (Fig. 38).

Technical Service Department
Page 15 of 24

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 14 of 22

Updated on
February 2017

DENTED RHT PANELS
Fig. 38

Fig. 37

Notes:
9. – If the storage lock levers (Fig. 37) and/or the
rear hooks (Fig. 38) are repeatedly stiff or
stuck, take a video of the fault.

SLIDER FAILURE
1. – Check and photograph the following:
- Check for bent or damaged sliders
(Fig. 39 - 40);
- Front connection area (Fig. 41);
- Front strikers (Fig. 42).

Fig. 39

Technical Service Department
Page 16 of 24

Notes:

Fig. 40

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 15 of 22

Updated on
February 2017

SLIDER FAILURE
Fig. 41

2. – With the RHT roof in the intermediate
position, check for and photograph any signs
of contact/fretting in the following zones:
Rear underside of rear roof panel (Fig. 43);
Rear passenger compartment trim panels
(Fig. 44);
Underside of tonneau cover (Fig. 45);
Upper side of tonneau cover (Fig. 46).

Fig. 42

Notes:

Fig. 43

Fig. 44

Technical Service Department
Page 17 of 24

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 16 of 22

Updated on
February 2017

SLIDER FAILURE
Fig. 46

Fig. 45

3. Print the list of RHT ECU parameters and errors
using the DEIS tester, and attach to the ROL.
4. – Check alignment between rear and front roof
panels while roof is locking in coupé position:
- manoeuvre the roof electrically into the
coupé configuration until it is almost
completely closed (Fig. 47);
- Wait for the system pressure to subside;
- Measure the alignment (Fig. 49) at the edge
indicated in Fig. 48, and note the value
measured in the space aside.

Fig. 47

Technical Service Department
Page 18 of 24

Notes:

Notes:

Fig. 48

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 17 of 22

Updated on
February 2017

SLIDER FAILURE

Fig. 49

INCORRECT CLOSURE OF LUGGAGE COMPARTMENT LID
1. – Perform the procedure to check that the
luggage compartment lid closes correctly as
indicated in TI 1989 of March 2012. Does the
luggage compartment lid fail to close correctly
when the roof is changing from Coupé to
Spider configuration, from Spider to Coupé
configuration, or in both cases?
2. – Ask the customer how frequently the luggage
compartment lid fails to close correctly, and if
the fault occurs in specific situations.

Notes:

Notes:

Notes:
3. – Has the lid already been adjusted (during PDI,
services, other work)?
Give details of any work done (what was
adjusted/replaced to rectify the fault and how).

4. – Measure the preload of the tonneau cover by
measuring the distance between the surfaces of
the tonneau cover kinematics and the surface of
the front roof shell (Fig. 50); Enter the values
measured in the space aside.

Technical Service Department
Page 19 of 24

Notes:

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 18 of 22

Updated on
February 2017

INCORRECT CLOSURE OF LUGGAGE COMPARTMENT LID
Fig. 50

5. – Measure the alignment between the luggage
compartment lid and fenders on both sides,
measuring the value at 20 mm from the rear
edge of the lid itself (Fig. 51); Enter the values
measured in the space aside.

Notes:

Fig. 51

6. – Measure the alignment along the “X” axis
between the luggage compartment lid lock and
striker:
- Mark the top edge of the hook with ink
using a marker pen (Fig. 52);
- Close the luggage compartment lid, then
reopen and photograph the position of the
mark left on the hook by the luggage
compartment lid lock (Fig. 53).
Technical Service Department
Page 20 of 24

Notes:

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 19 of 22

Updated on
February 2017

INCORRECT CLOSURE OF LUGGAGE COMPARTMENT LID

Fig. 52

Fig. 53
Notes:

7. – Check alignment along the “Y” axis between the
luggage compartment lid lock and striker:
- Open and close the luggage compartment
lid and check that the lid closes correctly
and latches longitudinally (not diagonally).

JAMMED RHT
Notes:
1. – Check if a fault message is displayed on the
instrument panel. Specify any message
displayed.
Notes:
2. – Indicate the position in which the RHT jammed
and take a photograph.
Notes:
3. – Did the roof jam while opening or closing?

4. – Were any noises heard while the roof was
opening?

Technical Service Department
Page 21 of 24

Notes:

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 20 of 22

Updated on
February 2017

RHT WITH BROKEN PARTS
Notes:
1. – Did the failure occur while the RHT was being
manoeuvred manually?
Notes:
2. – Indicate the position in which the RHT jammed
and take a photograph of the broken part.
Notes:
3. – Did the roof jam while opening or closing?

Notes:
4. – Were any noises heard while the roof was
opening?

MISALIGNMENT BETWEEN TONNEAU COVER KINEMATICS
1. – Check that each of the kinematics is centred
correctly relative to the indicated point and
aligned correctly with the corresponding
component on the opposite side (Fig. 54).

Fig. 54

Technical Service Department
Page 22 of 24

Notes:

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 21 of 22

Updated on
February 2017

MISALIGNMENT BETWEEN TONNEAU COVER KINEMATICS
Notes:
2. – Check that the cables are routed correctly and
take photographs: there must be no
interference when the roof is closed (Fig. 55).

Fig. 55

Notes:
3. – Check that the cables are routed correctly and
take photographs: there must be no
interference when the roof is closed (Fig. 56).

Fig. 56

Technical Service Department
Page 23 of 24

Information Request Form for RHT
Retractable Hard Top Faults (TI 2407)
Model

Page 22 of 22

Updated on
February 2017

MISALIGNMENT BETWEEN TONNEAU COVER KINEMATICS
4. – Check that the indicated section of seal is
fitted correctly on both sides, and take
photographs. The luggage compartment must
not encounter excessive resistance when
opened (Fig. 57).

Fig. 57

Technical Service Department
Page 24 of 24

Notes:

12

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TSB/Document ID: 2407

Replacement Service Bulletin Number:

MFR Communication Date: 2017-03-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:MECHANICAL

MFR Component System:

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