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NHTSA ID Number: 10108179

Manufacturer Communication Number: B88-016

TSB/Document Date: 2017-06-29


Summary

"SERVICE BULLETIN - MAINTAINING BATTERIES IN VEHICLES IS AN IMPORTANT PART OF ENSURING A BATTERYS OPERATING LIFE. AMERICAN HONDAeBay logo RECOMMENDS USING THE ED-18 AND GR8 TO CHECK AND MAINTAIN BATTERIES. REFER TO THIS BULLETIN FOR: INFORMATION ON WHEN TO USE THE ED-18 AND THE GR8 INSTRUCTIONS ON HOW TO USE THE ED-18 AND THE GR8 HOW TO PROPERLY SUBMIT A BATTERY WARRANTY CLAIM NOTE: IF CHARGING IS REQUIRED FOR AN ABSORBED GLASS"


6
7
8

NEXT

Page 9 of 17

6. Use the arrow keys to select either DEALER INVENTORY or CUSTOMER VEHICLE, then press Enter.

~x~~~VEHICLE~~~
1 @DEALER INVENTORY
2OCUSTOMER VEHICLE

BACK

NEXT

7. Use the arrow or number keys to select the location of the battery, either OUT OF VEHICLE or IN VEHICLE, then
press Enter.

LOCATION

X

1 QOUT OF VEHICLE
2@IN VEHICLE

BACK
8. Use the arrow or number keys to select BATTERY TYPE, Then press Enter.
NOTE: Some models depending on the trim level use an absorbed glass mat (AGM) instead of flooded lead acid
(FLA) battery type. Some models may also have the battery housed inside a box and will have a label on top of the
box that identifies the type of battery it is. Select the appropriate battery type according to the label. If you select the
wrong battery type, the ED-18 battery tester result may be wrong and the warranty claim may be rejected.

x

BATTERY TYPE~~

1@FLOODED
2OAGM
3OAGM SPIRAL

BACK

Page 10 of 17

9. Use the arrow or number keys to select the CCA value, then press Enter. You can find the CCA on the battery label
on the top of the battery. If the battery hold-down plate is covering the label, loosen the plate and shift it out of the
way to read the CCA.
NOTE: If you enter the incorrect CCA, the test results may be wrong and the warranty claim may be rejected.

BATTERY RATING

CCA
USE KEYPAD TO ENTER

BACK

._+

10. The screen changes to a progress bar while the GR8 tests the battery.

TESTING BATTERY AT:
550CCA
11. If the battery voltage is below 60% of its state-of-charge (SOC), or the condition of the battery is unknown, the GR8
automatically starts charging the battery and diagnosing it.
NOTE:
• The GR8 shows a conservative estimated charge time. Most actual charging and diagnostic times range between
15 and 25 minutes.
Battery charging times are affected by how the battery is discharged. If the battery discharged quickly (for
example, the headlights were left on), the battery will recharge quickly. However, if the battery discharged slowly
(for example, the battery was not charged for a very long time), It will take a lot longer to recharge it.
• The target state-of-charge is 60% for a client vehicle and 80% for dealer inventory.
• After reaching its target state-of-charge, the GR8 prompts you to enter an optional top-off mode to continue
charging to 100%.

TESTING

DIAGNOSTIC MODE
ADVANCED TESTING

CE~ CHARGING~~
VOLTS:
AMPS:
AMP HOURS:
MAX TIME:

13.86
35.1
0.0
00:37:17

DIAGNOSTIC MODE
Page 11 of 17

12. After the GR8 completes its diagnosis, it displays the battery's current condition. The screen shows one of three
possible battery conditions, the battery's measured voltage, and the CCA. The screen includes a curved, two-section
bar graph that represents the battery's condition.
Here are the three possible battery conditions:
• GOOD BATTERY - This battery has at least 70% of its charge, 85% of its capacity, and requires no action.

ACURAeBay logo
VERSION XXX-XXXX
Test Report
HONDA
1919 TORRANCE BL
TORRANCE
90501
USA
800 824 6632
08/13/2009
3:21 PM

BATTERY TEST
Test Info
CCA XXX
GOOD BATTERY
RATED:
XXX CCA
MEASURED:
---- CCA
MEASURED VOLTS:
12.58
CHARGE TIME:
00:38:36
AMP HOURS:
9.3

TEST CODE
XXXXX-XXXXX
MID INFO

XXXXXX-XXXXXX-XXXXXXX
User ID:

TECH 1

• REPLACED BATTERY - The battery condition is poor. Replace it.

ACURAeBay logo
VERSION XXX-XXXX
Test Report
HONDAeBay logo
1919 TORRANCE BL
TORRANCE
90501
USA
800 8246632
08/13/2009
3:21 PM

BATTERY TEST
Test Info
CCA XXX
REPLACE BATTERY
RATED:
XXX CCA
MEASURED:
---- CCA
MEASURED VOL TS:
12.58
CHARGE TIME:
00:38:36
AMP HOURS:
9.3
REPLACE BATTERY

TEST CODE
XXXXX-XXXXX
MID INFO
XXXXXX-XXXXXX-)()()()()()()(

User ID:

TECH1

Page 12 of 17

• BAD CELL REPLACE - There is an internal problem with the battery. Replace it.

ACURAeBay logo
VERSION XXX-XXXX

Test Report
HONDAeBay logo
1919 TORRANCE BL
TORRANCE
90501
USA
800 824 6632
08/13/2009
3:21 PM
BATTERY TEST

Test Info
CCA XXX
BAD CELL REPLACE
RATED:
XXX CCA
MEASURED:
---- CCA
MEASURED VOLTS:
12.58
CHARGE TIME:
00:38:36
AMP HOURS:
9.3

TEST CODE

XXXXX-XXXXX
MID INFO

XXXXXX-XXXXXX-XXXXXXX
User ID:

TECH 1

13. Use the up and down arrow keys to see the complete results. Press the END key to return to the main menu.
NOTE:
• If you need to submit a warranty claim, enter the 10-digit test code into the first two Diagnostic Trouble Code
fields on the warranty claim.
• If you enter the wrong CCA, or do not use the most current software version, your claim may be rejected.
• The test results must state REPLACE BATTERY or BAD CELL REPLACE for a warranty battery replacement
claim to be approved.

USING THE GR8 DIAGNOSTIC STATION- ED-18 BATTERY TEST FUNCTION

1.

The GR8 includes an ED-18 test function. Use the arrow keys to select OPTIONS, then press Enter.

[E~MAIN MENU~~

DOD
Diagnostic System Options

12.74V

._+...

SELECT

Page 13 of 17

2. Use the arrow keys to select ED-18 Test, then press Enter.

0§~~~~

OPTIONS

~~~~~§

E=:]

li3.s;I

ED-18
Test

Power

Charging

Supply

SELECT

BACK

3. Go to page 4, step 4 under USING THE ED-18 BATTERY TESTER.

WARRANTY CLAIM INFORMATION
Battery Replacement - Original Equipment Battery Limited Warranty (Factory-Installed Battery or AHM Parts
Battery)
Operation Number: 710100
Flat Rate Time: 0.3 hr
Battery Defect

Defect Code

Failed battery test

560

Broken battery post

561

Leaking battery case

562

Symptom Code: 07002
OTC: Enter the 10-digit code into the first two Diagnostic Trouble Code fields in the warranty claim.

Warranty Requirements
• Only batteries that are original equipment (factory installed) or supplied by AHM Parts are covered by the Original
Equipment Battery Limited Warranty.
• No battery warranty claim will be accepted without the 10-digit code from the ED-18 Battery Tester or the GR8
Battery Diagnostic Station.
• Enter the 10-digit code into the Warranty Claim OTC fields one and two.
• The battery tester print-out stating REPLACE BATTERY or BAD CELL REPLACE must be attached to the related
repair order or the warranty claim will not be approved.
• All batteries replaced under warranty must have a warranty claim tag attached to it.
• If you have a battery under warranty that needs replacement for a non-electrical defect (like a cracked case) and
the battery tester does not display REPLACE BATTERY or BAD CELL REPLACE, contact your District Parts and
Service Manager (DPSM) for help.
• The battery claim will be returned to your dealership unpaid with an Error Code of 2081 if the tester printout does
not state REPLACE BATTERY or BAD CELL REPLACE.
• A battery claim will be returned to the dealership unpaid with an Error Code of 2082 if the technician entered the
CCA (from the ED-18 Rating field or the GR8 Test Info field) that does not match the factory installed battery or the
AHM Parts replacement battery CCA. Make sure the CCA matches the model and model year on the iN (Interactive
Network). Go to Service > Service Library> Claims Reference Guide > Coverage Tables > Battery Warranty.

Page 14 of 17

GRB

ED18
SOFTWARE
VERSION

~~~U~,!
Test Report

Test Report
HONDAeBay logo
1919 TORRANCE BL
TORRANCE
90501
USA
800 824 6632
08/13/2009
3:21 PM

HONDAeBay logo--A
1919 TORRANCE BL
TORRANCE
90501
USA
8008246632
08/13/2009
3:21 PM
BATTERY TEST

BATTERY TEST

MID INFO

XXXXXX-XXXXXX-XXXXXXX
User ID:

DTC

TECH 1

• The ED-18 and GR8 must have the most current software version. AHM policy states that you must update your
tools within 3 days of being notified that an update is available. A battery claim will be returned to the dealership
unpaid with an Error Code of 2083 if a repair order (RO) date is 7 days or later after the software activation date for
the latest tester software. See REQUIRED TOOLS for more information about the current software version and how
to update your tools. You can also check the software version active dates on the iN. Go to Service > Service
Library> Claims Reference Guide > Coverage Tables > Battery Warranty.
• ED-18 and GR8 battery test codes are used for product research and warranty validation. Here is some of the
information gathered:
- Tool type
- Software version
- Test date
- Test results:
• Battery voltage
• CCA results
• Battery condition
• Battery temperature
- Tech-entered information:
Battery CCA
• Battery type

Page 15 of 17

UNSOLD NEW VEHICLES

The dealer is responsible for testing and charging batteries when the vehicle first arrives at the dealership and while in
dealer inventory. Testing and charging to maintain the battery in a new and unsold vehicle cannot be claimed under
warranty. If you let a good battery sit discharged, and it is damaged from poor maintenance, this is not a defect, and
the replacement is not covered by warranty.
If your dealership receives a new vehicle (less than 2 weeks since delivery) with a defective battery (your ED-18 or
GR8 states REPLACE BATTERY or BAD CELL REPLACE, plus the 10-digit code), you can file a warranty claim.
You must show the printout from the ED18 or GR8 and the vehicle delivery document (bill of lading) to your DPSM
and request their approval of claim error 3050, No Warranty - In Stock Battery.
You are required to test the battery during the TQI and at final delivery. Record the 10-digit code created by the ED-18
or GR8 in the applicable places of the service history booklet, and place a printout of the tester results in the vehicle
file. See RECORD KEEPING in Service Bulletin 89-006, Battery Maintenance at Dealers, for more information.
Acceptable printouts must have this information:



A test date matching the POI or final delivery date
The correct CCA value for the battery tested
A GOOD BATTERY test result
VIN (written by tech on printout for GR8 and ED-18 Version 2)

Client-Owned Vehicles From O to 90 Days

Warranty claim error code 3055 was created for battery replacement claims within 90 days of delivery to the client. It
can be cleared only by a DPSM. For your DPSM to override warranty claim error code 3055, you need to provide this
documentation:
• The initial POI battery test printout that matches the POI date or the new arrival battery test printout and the vehicle
delivery document (bill of lading), lists the correct CCA rating, and shows the battery condition as GOOD
BATTERY.
• The Final Inspection that matches the date of the vehicle delivery, lists the correct CCA rating, and shows the
battery condition as GOOD BATTERY.
• The latest battery test that shows REPLACE BATTERY or BAD CELL REPLACE. Use the 10-digit code from this
test when submitting the warranty claim.
Client-Owned Vehicles From 91 Days to 3 Years

All battery warranty claims need an ED-18 or GR8 test code included under the OTC (Diagnostic Trouble Code) field.
Any claims submitted without a code will be rejected, and test codes are audited for accuracy. Attach the ED-18 or
GR8 printout that states REPLACE BATTERY or BAD CELL REPLACE. If your claim is rejected with the claim error
codes 2080 or 2081, refer to these code explanations:
• 2080 - Battery test code required. Enter the 10-digit code from the ED-18 or GR8 in the OTC field and resubmit.
• 2081 - Good battery or invalid battery code. This code is created when you submit a 10-digit code that indicates a
Good Battery, Charge & Retest, or an invalid code was entered.
Refer to the owner's manual or current Dealer Operations Manual for warranty coverage. Each defective battery
replaced under warranty must have a warranty claim tag securely attached to it. If you need to replace a battery
because of a non-electrical problem (for example, the case is cracked) but the ED-18 or GR8 reads that the battery is
good, contact your DPSM for help.
Warranty Coverage
Enter the warranty claim information listed, and the full dealer net amount. The parts and labor reimbursement is
calculated according to the following tables after you submit the warranty claim.
2011 Model Year and Later Vehicles
Batteries in 2011 model year and later vehicles are covered in full for parts and labor under the terms of the AcuraeBay logo
New Vehicle Limited Warranty for 4 years or 50,000 miles, whichever comes first.

Page 16 of 17

2005-1 0 Model Year Vehicles
Batteries in 2005-10 model year vehicles are covered in full for parts and labor with no mileage limit for 48 months.
Parts
Labor
Months in
Service
Reimbursement Reimbursement
0-48
100% plus handling
100%

2004 Model Year and Earlier
See section 2.19 of the Dealer Operations Manual for more information.
Parts Warranty - Replacement Battery Limited Warranty (Client paid at a AcuraeBay logo dealership for an AHM Parts
battery)

Operation Number: 000005
Flat Rate Time: 0.3 hr
Defect Code: 862
Symptom Code: 07002
OTC: Enter the 10-digit code into the first two Diagnostic Trouble Code fields in the warranty claim.
Warranty Coverage

Enter and submit a parts warranty claim with the information listed and the full dealer net amount. The parts and labor
reimbursement is calculated according to the schedule below after the warranty claim is submitted.
Replacement Batteries Sold On or After November 1, 2004

Batteries are covered for 100 months, with full coverage for the first 36 months in service and prorated between the
37th and 100th month of service as listed in the table.
Months in
Service
0-36

Parts
Reimbursment
100% plus handling

37-45

60% plus handling

46-55

50% plus handling

56-65

40% plus handling

66-75

30% plus handling

76-85

20% plus handling

86-95

10% plus handling

96-100

5% plus handling

Labor
Reimbursement
100%

0%
(Customer-pay)

Replacement Batteries Sold Between February 1, 2000, and October 31, 2004

See Section 2.19.3 of the Dealer Operations Manual for more information.
END

Page 17 of 17

12

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TSB/Document ID: B88-016

Replacement Service Bulletin Number:

MFR Communication Date: 2015-06-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

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