Technical Service Bulletin

Audi

9108 UPDATE - Calibrate Navigation System (NVLW)
August 3, 2016
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4

2017

See Campaign/Action screen in Elsa

With Navigation

Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
The navigation system may not have been calibrated correctly on Audi A4 vehicles with navigation system
manufactured within a specific period. When the navigation system is in use, the positional arrow only moves
slowly and navigation cues are given late.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
•

Procedure is valid only for vehicles that show the 9108 code in the Elsa Campaign/Action Information screen
on the day of repair.

•

Vehicle must be within the New Vehicle Limited Warranty.

•

Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.

•

Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background
The navigation system may not have been calibrated correctly on Audi A4 vehicles with navigation system
manufactured within a specific period. When the navigation system is in use, the positional arrow only moves
slowly and navigation cues are given late.

Page 1 of 6
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its liccnsors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin

Audi

Service
(I)

Important

The calibration values can only be reset if transport mode is deactivated.
=> Maintenance => Transport mode: deactivating
Please note that transport mode is only fully deactivated once bus sleep mode is achieved.
•

Connect diagnostic tester to vehicle.

•

Select OBD

•

Select Self-diagnosis.

•

Select "OOSF - Information Control Unit 1"
System

SB

Fau lt

003C - Lane Change Ass istant

OK

0042 - Door Electronics D river Side (UDS / ISOTP I - I - I - I )

OK

0044 - Steering Ass istance

OK

0046 - Central Module Comfort System

OK

~

0052 - Door Electron ics Passenger Side (UDS / ISOTP / - I - I - I )

OK

~

005F - Information Control Unit 1 (UD S / ISOTP / - / - / - / )

OK

006C - Camera System Rear V iew

OK

0081 - Gear Shift Control Module

OK

~

Page 2 of 6
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its liccnsors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

LJ

Technical Service Bulletin
•

Audi

Select "Reset navigation calibration". Then select the next button

IControl modules IR esults I
Loo5F - Information Control Unit 1 (UDS / ISOT P / 8W0035880A / 0692 / 051 / EV _MUHig6C3Gen2HBAS / ~

~I

~~I ~

lor e memory

~

D_T
_C
_ m
_e
_m
_ o_ry_ _ _ _ _ _ _

U DS basic se ttings - Basic settings sele ction
Na me

Selecton

Start ri ng break diagnostic

Reset navigation calibration

Resetting regional code cou nter

I Authorization level for protection of minors
Preparing return documentation
Reset to factory setting
Source se lection for update program ming

Filter:

005F - GES I

•

Press next to continue.

005F - Information Control U nit 1 (UDS / ISOT P / 8W0035880A / 0692 1 05 1 / EV _MUH ig6C3Gen2HBAS I 00 1 I

I~

U DS basic settings - Set parameters
Reset navigation calibration

Parameters

[L ~. Rout 'le Control Option

Value

(1i11 .

U nit
I

~

V
[!] ~

Default parameters I

i.

005F -G ES I

Page 3 of 6
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its liccnsors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
•

Audi

Perform calibration resetting process.
The navigation system will be recalibrated automatically the next time the vehicle is driven. It is not
necessary to perform a test drive.

r

Control modules Resu lts

I

005F - InformaUon Control Unit 1 (UDS I ISOTP I 8W0035880A I 0692 I 05 1 I EV_MUH ig6C3Gen2HBAS I 00 1

I B_a_s_ic_s_e_tu_·n_g_ _ _ _ _ _ _~
_.! ~
.,!

U DS basic settings - Status: not a ctive
Measu red values for selected basic setlngs
N ame

Value

[IDE04950]_Reset navigation calibraUon (262 ,144)

~

rehensive measured values
Value
DE0454 6]_NavigaUon calibraton

~

.MAS03647]_Calibration cond ition

I 11 I~ I
Start

Nachste

l'J le Stopp

comp lete

I

005F-GES I

Page 4 of 6
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its liccnsors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin

Audi

Warranty
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the dav of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:
,/

U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.

,/

Canada dealers: Fax repair order to Warranty at (905) 428-4811.
Service Number
Damage Code
Parts Vendor Code
Claim Type

9108
0099
002
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.

Mark Labor as causal part
Do not claim wash/loaner under this action
8W
Connect battery charger.
Labor operation:

2706 89 50

10 T.U.

-andConnect vehicle diagnostic tester, perform calibration for navigation system.
Labor operation:

9196 25 99

15 T.U.

Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your Elsa Campaign/Action Information screen so that any
additional required work can be done simultaneously.
Verifying Vehicle
Eligibility

To verify vehicle eligibility for this Update, always check the Elsa
Campaign/Action Information screen. The Elsa system is the only binding
inquiry and verification system; other systems are not valid and may
result in non-payment of a claim.

Page 5 of 6
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its liccnsors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin

Audi

Help for Claim
Entry

For questions regarding claim entry, contact Audi Warranty.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.

Page 6 of 6
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its liccnsors. All rights arc reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.