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TECHNICAL BULLETIN
LTB00876NAS1
11 DEC 2015
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle.

SECTION: 419-00

Both Keys Locked In Vehicle
AFFECTED VEHICLE RANGE:
Discovery Sport (LC)
Model Year:
2016 Onwards
VIN:
544577 Onwards
Manufacturing Plant: Halewood
Range Rover Evoque (LV)
Model Year:
2016 Onwards
VIN:
077912 Onwards
Manufacturing Plant: Halewood
Range Rover Sport (LW)
Model Year:
2015 Onwards
VIN:
504511 Onwards
Manufacturing Plant: Solihull
Range Rover (LG)
Model Year:
2015 Onwards
VIN:
197042 Onwards
Manufacturing Plant: Solihull

MARKETS:
NAS

CONDITION SUMMARY:
Situation: The vehicle may lock with both keys in the vehicle when operating the exterior handle.
Cause: This may be caused by a software issue with the Remote Function Actuator (RFA).
Action: Should a customer express this concern, refer to the Service Instruction outlined below.

PARTS:
No Parts Required

TOOLS:
,~
NOTE: this Active Bulletin will display a functional programming shortcut if accessed within a
diagnostic session using the Jaguar Land Rover-approved diagnostic tool with latest DVD and
Calibration File.
Jaguar Land Rover-approved diagnostic tool with latest DVD and Calibration File
Jaguar Land Rover-approved Midtronics battery power supply

http://topix.landrover.jlrext.com/topix/service/document/ 604319

1/5/2016

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WARRANTY:
,[ )NOTE: the Remote Function Actuator (RFA) may also be referred to as the Keyless Vehicle
Module (KVM).
~
NOTE: Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPix to obtain the
latest repair time.
6
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal
. h a quantity
. o f zero.
part num ber wit
DESCRIPTION

SRO

TIME (HOURS)

CONDITION CODE

CAUSAL PART

Configure Remote Function Actuator

86.90.84

0.2

42

LR071651

-

6 ,NOTE: Normal Warranty procedures apply.

SERVICE INSTRUCTION:
&
CAUTION: a Jaguar Land Rover-approved Midtronics battery power supply must be connected to
the vehicle battery during diagnosis/ module programming.
&
cAUTION: ensure all ignition ON/OFF requests are carried out; failure to perform these steps may
cause damage to control modules in the vehicle.
6
NOTE: the Jaguar Land Rover-approved diagnostic tool must be loaded with DVD144.00 v.222 or
later.

1Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.

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NOTE: the Remote Function Actuator (RFA) may also be referred to as the Keyless Vehicle Module
(KVM).

2Turn ignition ON (engine not running).

3Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.

4Follow the on-screen prompts, allowing the diagnostic tool to read the VIN and identify the vehicle and
initiating the data collect sequence.

SSelect Diagnosis from the Session Type screen.

6Select the Selected Symptoms tab and then select:
• Body> Security and Locking

>

Handles, locks and latches

7Select continue.

8Select the Recommendations tab and then select Run to perform the Configure existing module Keyless vehicle module option.

http://topix.landrover.jlrext.com/topix/service/document/ 604319

1/5/2016

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9Follow all on-screen instructions to complete this task, ensuring all diagnostic trouble codes (DTC) are

cleared.

10Exit the current session.

11Disconnect the diagnostic tool and battery power supply from the vehicle.

http://topix.landrover.jlrext.com/topix/service/document/ 604319

1/5/2016