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NHTSA ID Number: 10106007

Manufacturer Communication Number: LTB00827NAS2

TSB/Document Date: 2017-06-12


Summary

"SITUATION: A 'TICKING' NOISE MAY BE EVIDENT FROM THE B-PILLAR AREA. CAUSE: THIS MAY BE CAUSED BY THE B-PILLAR PANEL CLEARANCE BEING INCORRECT."


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TSB/Document ID: LTB00827NAS2

Replacement Service Bulletin Number:

MFR Communication Date: 2015-12-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY:ROOF AND PILLARS

MFR Component System:

MFR Component Subsystem:


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Page 1 of 11

TECHNICAL BULLETIN
LTB00827NAS2
22 DEC 2015
© JaguareBay logo Land RovereBay logo North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge,
tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on
some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by
'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an
authorized Land RovereBay logo service facility to determine whether this bulletin applies to a specific vehicle.

This reissue replaces all previous versions. Please destroy all previous versions.

I Changes are highlighted in gray I
SECTION: 501-29

Ticking Noise from B-Pillar Area
AFFECTED VEHICLE RANGE:
Discovery Sport (LC)
2015
Model Year:
VIN:
500429-560001
Assembly Plant: Halewood

MARKETS:
NAS

CONDITION SUMMARY:
Situation: A 'ticking' noise may be evident from the B-pillar area.
Cause: This may be caused by the B-pillar panel clearance being incorrect.
Action: Should a customer express this concern, follow the Service Instruction below.

PARTS:
LR061192

Windshield - VIN 501001-523655 - Standard

Quantity: 1

LR061193

Windshield - VIN 501001-523655 - Standard and
heated

Quantity: 1

LR061194

Windshield - VIN 501001-523655 - Climate control
and heated

Quantity: 1

LR061195

Windshield - VIN 501001-523655 - Climate control

Quantity: 1

LR061196

Windshield - VIN 501001-523655 - Climate control
with head up display

Quantity: 1

LR061197

Windshield - VIN 501001-523655 - Climate control
with head up display and heated

Quantity: 1

LR079642

Windshield - VIN 523656-onwards - Standard

Quantity: 1

LR079645

Windshield - VIN 523656-onwards - Standard and
heated

Quantity: 1

LR079646

Windshield - VIN 523656-onwards - Climate control
and heated

Quantity: 1

LR079647

Windshield - VIN 523656-onwards - Climate control

Quantity: 1

LR079648

Windshield - VIN 523656-onwards - Climate control
with head up display

Quantity: 1

LR079649

Windshield - VIN 523656-onwards - Heated with head
up display

Quantity: 1

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LR066989

Panoramic roof clips

Quantity: 7

LR078366

Rear headliner clips

Quantity: 1

LR006101

Overhead console clips

Quantity: 2

WARRANTY:
L )NOTE: an allowance equivalent approximately US$48.60 has been allocated for locally sourcing
of paint and materials and may be claimed using ZZZ00l.
6
NOTE: Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to TOPix to obtain the
latest repair time.
6 ,NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal
part number with a quantity of zero.

6

DESCRIPTION

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL
PART

B-pillar upper panel 'tick' - Right Repair

76.10.89.21

0.1

12

LR061697

B-pillar upper panel 'tick' - Left Repair

76.10.89.23

0.1

12

LR061697

B-pillar upper panel 'tick' - Pair Repair

76.10.89.24

0.2

12

LR061697

B-pillar upper panel 'creak' - Pair Repair

76.10.89.25

5.3

12

LR061697

NOTE: Normal Warranty procedures apply.

SERVICE INSTRUCTION:
Steps 1-9: B-pillar upper panel 'tick' noise repair.

16

NOTE: repeat this step on both sides of
the vehicle if required.
Move aside the front door aperture seal from the
B-pillar.

(

2.A.wARNING: make sure no damage is
caused to the vehicle.

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Page 3 of 11

A
wARNING: a suitable chisel with a
blade width of no more than 12mm and a
maximum thickness of 5mm must be used
to complete this Service Instruction .
.A..wARNING: the chisel must be able to
fit between the two spot welds when
inserted without damaging the spot welds.
6
NOTE: repeat this step on both sides of
the vehicle if required.
Using a suitable hammer, insert the chisel
between the between third and the fourth spot
welds of the B-pillar inner panel and the B-pillar
reinforcement panel to a maximum depth of
10mm.
• Insert the chisel a maximum of 10mm (1).

3.A,WARNING: make sure no damage is
caused to the vehicle .
.A..wARNING: the chisel must be able to
fit between the two spot welds when
inserted without damaging the spot welds.
6
NOTE: repeat this step on both sides of
the vehicle if required.
Using a suitable hammer, insert the chisel
between the fourth and fifth spot welds of the Bpillar inner panel and the B-pillar reinforcement
panel to a maximum depth of 10mm.
• Insert the chisel a maximum of 10mm (1).

4 , AWARNING: make sure no damage is
caused to the vehicle.
A
wARNING: the chisel must be able to
fit between the two spot welds when
inserted without damaging the spot welds.
6
NOTE: repeat this step on both sides of
the vehicle if required.
Using a suitable hammer, insert the chisel fifth
and sixth spot welds of the inner B-pillar inner
panel and the B-pillar reinforcement panel to a
maximum depth of 10mm ..

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Page 4 of 11

• Insert the chisel to a maximum of 10mm
(1).

sA

wARNING: make sure no damage is
caused to the vehicle.

6
NOTE: repeat this step on both sides of
the vehicle if required.

To separate the E-coat between the B-pillar
inner and the B-pillar reinforcement panel, move
the chisel from side to side between the fifth and
sixth spot welds of the inner B-pillar inner panel
and the B-pillar reinforcement panel until an
audible 'click' is heard.

6 , AWARNING: make sure no damage is
caused to the vehicle.
6
NOTE: repeat this step on both sides of
the vehicle if required.

Remove the chisel from the B-pillar.

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Page 5 of 11

1 ..A.wARNING: make sure no damage is
caused to the vehicle.
A
wARNING: use a suitable tape or
protection so no damage is caused to the
vehicle paintwork.

6
NOTE: repeat this step on both sides of
the vehicle if required.

,,,

Using a suitable tool, move the B-pillar inner
panel and B-pillar outer panel inwards and
outwards until an audible 'click' is heard.

El85861!.

s6 .NOTE: repeat this step on both sides of
the vehicle if required.
Install the front door aperture seal to the Bpillar.

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Page 6 of 11

(

9Road test the vehicle to see if the 'ticking' noise is no longer evident.

• If the ticking noise is no longer evident, return the vehicle to the customer.
• No further action required.
• If the ticking noise still evident, continue from Step 10 of this Service Instruction.

Steps 10-21: B-pillar upper panel 'creak' noise repair.
6

NOTE: a locally sourced zinc-rich primer must be applied to any bare metal surfaces.

6

NOTE: any joints sealed as part of the vehicle manufacture must be sealed as part of the repair.

10Make sure that you are aware of all Health and Safety requirements (see TOPix Workshop Manual section
100-00: General Information - Health and Safety Precautions).

11. 6 .cAUTION: use suitable welding blankets to protect the vehicle from any damage before
continuing with this bulletin .
. f f icAUTION: make sure no damage is caused to any part of the vehicle.

Remove the Side Air Curtain Module (see TOPix Workshop Manual, section 501-20B: Supplemental
Restraint System > Side Air Curtain Module).

12Identify the three spot welds to be drilled.

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Page 7 of 11

13.&,CAUTION: make sure no damage is
caused to any part of the vehicle.
Q
NOTE: repeat this step on both sides of
the vehicle.
Make sure the spot welds that are to be drilled
are visible when installing the suitable clamps to
the B-pillar.

14, &CAUTION: make sure no damage is
caused to any part of the vehicle.
/ \NOTE: repeat this step on both sides of
the vehicle.
Drill the three spot welds to the correct depth of
2.5mm.

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Page 8 of 11

1s.&.cAUTION: make sure no damage is
caused to any part of the vehicle.
Q
NOTE: repeat this step on both sides of
the vehicle.
6
NOTE: make sure corrosion protection
is applied to all areas affected by the
repair.

Metal Inert Gas (MIG) weld the three drilled
holes.

16.&,CAUTION: make sure no damage is
caused to any part of the vehicle.

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Page 9 of 11

6
NOTE: repeat this step on both sides of
the vehicle.
6
NOTE: make sure corrosion protection
is applied to all areas affected by the
repair.

MIG seam weld the B-pillar in the area shown.
• Make sure the area between the B-pillar and
the inner B-pillar is completely MIG welded
in the area shown.

11.&.cAUTION: make sure no damage is
caused to any part of the vehicle whilst
grinding.
~
NOTE: repeat this step on both sides of
the vehicle.
6
NOTE: make sure corrosion protection
is applied to all areas affected by the
repair.

Grind away any excess material where the
vehicle has been MIG welded.

1s&
cAUTION: make sure no damage is
caused to any part of the vehicle.

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Page 10 of 11

6
NOTE: repeat this step on both sides of
the vehicle.

Grind away any excess material where the
vehicle has been MIG welded.

19.&,CAUTION: make sure no damage is
caused to any part of the vehicle.
Q
NOTE: repeat this step on both sides of
the vehicle.
6
NOTE: make sure corrosion protection
is applied to all areas affected by the
repair.

Use a suitable corrosion protection to cover the
repaired area.

20.&.cAUTION: make sure no damage is
caused to any part of the vehicle.
/ \NOTE: repeat this step on both sides of
the vehicle.
6
NOTE: make sure corrosion protection
is applied to all areas affected by the
repair.

Use a suitable corrosion protection to cover the
repaired area.

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Page 11 of 11

21Install the Side Air Curtain Module (see TOPix Workshop Manual section 501-20B: Supplemental Restraint
System> Side Air Curtain Module).

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1


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