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NHTSA ID Number: 10103361

Manufacturer Communication Number: LTB00704NAS1

TSB/Document Date: 2017-06-05


Summary

"SITUATION: THIS IS AN INFORMATION ONLY BULLETIN TO AID IN THE DIAGNOSIS OF HYDRAULIC POWER STEERING ISSUES. ACTION: WHEN DIAGNOSING CUSTOMER CONCERNS RELATING TO THE HYDRAULIC POWER STEERING SYSTEM, REFER TO THE SERVICE INFORMATION BELOW."


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TSB/Document ID: LTB00704NAS1

Replacement Service Bulletin Number:

MFR Communication Date: 2015-01-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING:HYDRAULIC POWER ASSIST SYSTEM

MFR Component System:

MFR Component Subsystem:


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Page 1 of 3

TECHNICAL BULLETIN
LTB00704NAS1
05 JAN 2015
© JaguareBay logo Land RovereBay logo North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you
are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land RovereBay logo service facility to
determine whether this bulletin applies to a specific vehicle.

SECTION: 211-02
Hydraulic Power Steering System Diagnosis
AFFECTED VEHICLE RANGE:
LR3 (LA)
Model Year:

VIN:
LR4 (LA)
Model Year:

VIN:
LR2 (LF)
Model Year:

VIN:

2008-2009
8A442165-9A513325

2010 Onwards
AA513326 Onwards

2008-2015
8H000212-FH439912

Range Rover Sport (LS)
Model Year:
2008-2013

VIN:

8A119897-DA814822

Range Rover (LM)
Model Year:
2008-2012

VIN:

8A271091-CA393639

MARKETS:
NAS

CONDITION SUMMARY:
Situation: This is an information only bulletin to aid in the diagnosis of Hydraulic Power Steering issues.
Action: When diagnosing customer concerns relating to the Hydraulic Power Steering system, refer to the Service
Information below.

PARTS:
r~
NOTE: For all vehicle lines, inner tie-rods, boots, clips and outer joints are now all available separately as
service parts. Review the parts catalogue accordingly.
No Parts Required

TOOLS:
No Tools Required

SERVICE INFORMATION:
Below are highlighted some of the most prevalent common poor practices

http://topix.landrover.jlrint.com/topix/service/document/515 236

1/6/2015

Page 2 of 3

1. 6
NOTE: misting/ dampness around the input shaft seal can be mis-diagnosed as leaks (see top four
pictures with ',/');this is normal. Suspected leaks (' X ') should always be verified by cleaning and
chalking.

Fluid Misting / Dampness Around Pinions and Bellows

'Misting' or a damp area may be commonly seen around the steering gear pinion tower seal and the steering
gear bellows. This is normal and occurs on most hydraulic dynamic seals due to their design and is not a reason
to change the steering gear, nor does it indicate the part will fail early or later in life. If there is a suspicion of a
leak, then normal procedures using cleaning and chalk should be employed.

,~

-

E1 70144

2. Joint 'Dnocks': Mis-diagnosis

http://topix.landrover.jlrint.com/topix/service/document/515 236

1/6/2015

Page 3 of 3

A considerable number of steering gears are unnecessarily changed due to mis-diagnosis of play in joints. It is
very uncommon to cause play in gears (can be created from hard accidents), but joint play is regularly misdiagnosed as steering gear backlash rather than play in ball joint or column joints. Carefully following Diagnostics
and Testing (see TOPix Workshop Manual, section 211-02) for the steering linkage will help isolate the failed
component.

3. Pump Failure: Mis-diagnosis

A considerable number of steering gears are unnecessarily changed due to pump damage leading to blanket
repairs. The most common reason for steering system noise is damaged pumps. In most cases this is caused by
system leaks (low fluid leading to cavitation), grit contamination during top-ups, or holding the steering on full
lock too long. In these cases, it is critical to make sure there are no leaks in the system that may cause further
failures. However, the majority of these issues can be diagnosed using Diagnostics and Testing (see TOPix
Workshop Manual, section 211-02) for pressure testing and if required flushing the system and changing the
pump.

4. Bellows - Holes

If a steering gear fails -- particularly with rust and grit found inside the bellows -- it is important the bellows are
carefully checked for holes and perforations. Steering gears are not warranted for this type of failure.

5. Bellows - Incorrect Use of Cable Ties

Commonly, after joints have been inspected cable ties are used to try and re-seal the boots. This is ineffective
and normally leads to further steering gear failures. All clips are available as lower level service parts and should
be used after removal of a boot.

6. Incorrect Level of Repair

Often incorrect levels of repair are made on steering gears. The parts catalog should be inspected to identify
what is available along with correct level of diagnosis. Commonly missed parts that may be used are, transfer
pipes, feed & return pipe a-rings and inner ball joints.

http://topix.landrover.jlrint.com/topix/service/document/515 236

1/6/2015

1


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